Austin Tech Jobs and Startup Jobs

163

Customer Success Representative

OutboundEngine
Austin
3 hours ago
+21
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction.

Bilingual Customer Support Representative (French)

Procore Technologies
Austin
4 hours ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. This position is based in our Austin, TX office. We’re looking for candidates to join us immediately. What you’ll do Fluency in written and verbal French is

Senior UX Designer

UX Designer

Information Systems Engineer

Customer Support Representative

Senior Systems Manager

Manager, Emerging Subcontractors

Director, IT Security

Load 4 more jobs8 jobs at Procore Technologies

Product Designer

New Knowledge
Austin
4 hours ago
+30
As a Product Designer, you are a generalist who spans many design disciplines: user research, information architecture, prototyping, ideation, interaction design, and sometimes visual design. You will visit our users, listen, investigate, learn, and ideate. You know that form informs function and usability—that the surface layer doesn't exist in a vacuum.

Renewals Account Manager

Spredfast + Lithium
Austin
6 hours ago
+16
Responsible for customer renewals with a goal to achieve and exceed the quarterly renewal target and minimize churn. Ensure accuracy of a high volume of client data. Generate quotes and commercial contracts with accuracy. Own the critical path of a renewal transaction to create action and urgency in closing renewals timely and accurately. Identify and deliver to our Account Executives leads for up-sells for additional products or additional usage. Escalate customer issues to Customer Success as they arise to ensure resolution and customer satisfaction. Monitor overall account health and satisfaction and proactively engage internal teams to ensure that satisfaction remains high.

Partner Success Manager

SailPoint
Austin
9 hours ago
+18
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts.    This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint’s product and services.  This role is all about client satisfaction and is not a quota carrying sales position.

Customer Success Manager

SailPoint
Austin
9 hours ago
+18
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts.    This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint’s product and services.  This role is all about client satisfaction and is not a quota carrying sales position.

Lead Network Engineer

CrowdStrike
Austin
12 hours ago
+26
The CrowdStrike Information Technology team is looking for a Lead Network Engineer to join our team. The Network Engineer Team is a key component of the CrowdStrike IT team. Our team is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will participate in a team approach to updating and growing our network through proven design, optimization, and implementation skill sets. The successful candidate will provide mentorship to junior personnel in the Network Engineering. As well as formally present solutions to the team as part of our collaboration effort.

Sr UX Researcher

Sr. UX Designer

Platform Operations Specialist

Associate Consultant

Escalation Engineer - Mac

Technical Account Manager

Senior Network Engineer

Load 4 more jobs8 jobs at CrowdStrike

Customer Service Representative

HomeAway
Austin
16 hours ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things HomeAway, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Senior Manager, Partner Success

Sr. Experience Designer

Manager, North America Partner Success

Design Director

Load 1 more jobs5 jobs at HomeAway

Customer Success Manager I

Spredfast + Lithium
Austin
16 hours ago
+16
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey.

Client Success Manager

Iodine Software
Austin
18 hours ago
+11
You will be responsible for managing a portfolio of clients and working directly with those clients on their requirements with the ultimate goal of client retention. If you are driven by building relationships, solving complex business problems and exceeding client expectations, this position may be right for you.

Instructional Designer

RigUp
Austin
1 day ago
+24
Work closely with Sales & Success leadership teams to create and execute in-person and online training curriculum Account Executives and Account Managers. Develop ongoing learning curriculum for both sales and account management functions. Develop reference collateral and learning tools to support ongoing training plans. Create and deliver product training to external partners and clients. Support new product launches with training plans to help drive client adoption. Partner with and support Sales Managers in driving improved sales performance within their teams. Conduct training sessions, to advance both technical and client engagement excellence. Create a scorecard and evaluation program to assess training material quality and delivery effectiveness.

Account Representative II

LegalZoom
Austin
1 day ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Experience Designer

H-E-B
Austin
1 day ago
+19
Create usable and engaging user experiences that support customer needs and business objectives. Design experiences to scale across multiple scenarios, products, and customers for native and web. Proactively manage multiple projects—from start to finish—to meet priorities and requirements in an agile environment. Effectively communicate / collaborate with engineers, product managers, designers, researchers, and writers to conceptualize, prototype, test, iterate, and build end-to-end experiences. Effectively define and document user problems, principles, and details necessary to communicate and implement solutions.

User Experience Designer

Spreetail
Austin
1 day ago
+19
Lead design for one of four critical areas of the direct-to-consumer site: Discovery, Decision, Transaction, or Post Purchase. Conduct qualitative and quantitative research, including multi-variant testing to inform prioritization and functional design. Become an expert in the Spreetail customer and behavioral data to inform designs.  Collaborate with marketing to ensure site designs bring the Spreetail brand to life throughout the shopping experience.  Collaboratively partner with internal stakeholders including marketing, merchandising, customer service, and engineering  Provide designs to support product development within your dedicated cross functional scrum team (or ‘pod’) and its agile process.  Produce high-fidelity mockups and prototypes. Iterate on user interfaces and interactions to optimize for frictionless shopping.  Contribute to the development and refinement of visual standards including UX pillars, guidelines and pattern library.

Marketplace Manager

Sr. Marketplace Manager

Graphic Design Intern

Lead UX Researcher

Office Manager

Jr. Designer

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Executive Assistant - VP of Support

ClearDATA
Austin
2 days ago
+37
ClearDATA is seeking an Executive Assistant reporting to the VP of Support. The ideal candidate will use their strong organizational, communication and planning skills to help drive the efforts of the Support leadership team. This person should also be passionate about creating a new category of technology that will fundamentally make healthcare better. If you are looking for a great opportunity to grow and develop your career and work with innovative people, come and join the ClearDATA team! In this role you will be responsible for prioritizing departments efforts, organization of the calendar, coordinating team planning for standups and quarterly goals, documentation of meetings, and special projects as needed. This person will also enforce processes, proactively following up with team members to effectively meet deadlines and be a culture advocate.

Executive Director

New Knowledge
Austin
2 days ago
+30
Data For Democracy is in the search for an Executive Director. This person will be responsible for the formulation and implementation of policies, programs and objectives for developing and utilizing the resources and services available to the Data For Democracy community. You will have overall strategic and operational responsibility for Data For Democracy’s staff, programs, expansion, and execution of its mission. You will initially develop deep knowledge of core programs, operations, and business plans around data science and civic technology initiative that the organization promotes.

Product Designer

Esper
Austin
2 days ago
Esper is a tech startup modernizing how regulation works in government. We work directly with government partners to analyze policy data and provide workflow tools to make the policymaking process more transparent and data-driven. Esper is seeking an experienced designer to work cross-functionally across the product, engineering, and marketing teams to deliver design value throughout the product life cycle.

Director of Strategic Planning

Tecovas
Austin
3 days ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Executive Assistant

Tecovas
Austin
3 days ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

User Researcher & Prototyper

H-E-B
Austin
3 days ago
+19
Conduct user research with all user segments—consumers and Partners. Identify user needs and goals. Develop task and workflow modeling, ethnography, and persona development. Complete rapid iterative usability testing as well as more formal, in-depth testing. Design and run usability tests for existing H-E-B digital properties like the H-E-B native app, H-E-B Pharmacy app, heb.com, centralmarket.com, and H-E-BtoYou (curbside pickup and delivery) to identify optimization opportunities.

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