Austin Tech Jobs and Startup Jobs

203

Technical Product Manager

Unity
Austin
3 hours ago
+10
As a Technical Product Manager on our team, your goal will be to develop a deep understanding of Unity’s tools and services, the challenges we face in the market, and how we can best enable our customer’s success. You will interact directly with our customers, gather feedback, and provide the development team insights to ensure we are building products our users value.

Evangelism Events Manager

Unity
Austin
3 hours ago
+10
The Unity Evangelism team is looking for an Evangelism Events Manager to join our Evangelism team managing events for our large and growing community of developers and interactive creators. These events include large scale day-long Unity developer conferences (300+ attendees), Unity training events for smaller groups, webinars, hackathons, and anything in between.  You will work with Unity evangelists, sales and marketing teams, partners, conference exhibitors, and other internal stakeholders to plan and execute evangelism activities from start to finish, driving adoption of Unity through the planning and execution of events, hacks, meetings, and more. If you have successfully worked on large events, are a self-starter, familiar with the gaming, AEC, or Media & Entertainment industries we want to hear from you!

Technical Support Engineer

Unity
Austin
3 hours ago
+10
Ensuring all tickets within our ticket system are correctly actioned and processed within agreed SLA to provide a smooth and excellent customer experience. Actively managing customer expectations and requirements through the use of written and verbal communication and close collaboration with a global team. Creation and maintenance of customer facing documentation, with a “preventative” rather than “curing” mentality wherever possible.  Monitoring, responding to and managing service metrics and alerts; prioritizing as appropriate.  Management of live infrastructure. Fault finding and technical investigation of game server platforms and infrastructure. Communicate with vendors to check, maintain or replace hardware as well as help to identify and fix network related issues.

Guarantee Claim Specialist

Vrbo
Austin
6 hours ago
+28
Be an expert on policies related to our Book with Confidence Guarantee. Make judgment calls on customer situations, and request additional information if needed. Reply to emails and other customer’s inquiries related to guarantee claims Review and audit reimbursement claims to detect any inaccurate, inconsistent, or incomplete elements or missing documentation. Manage customer concerns in partnership with management, legal and PR departments Approve claims based on monetary amounts. Serve as a contact point for our Insurance Partners verifying claims. Make phone calls to our payment and booking partners to gather information regarding claims.

Sr Product Analyst, Advanced Data Insights

Senior Product Manager, Virtual Tours

Product Manager, Conversations Platform

Senior Product Manager, Multifamily

Senior Product Analyst

Technical Duty Officer

Incident Manager

Product Manager, Marketplace

Product Analyst

Policy Manager

Software Technical Specialist-API Support

Sr. Experience Designer

Senior Email Designer

Senior UX Designer

Motion Designer

Lead Designer, Partner

Customer Service Representative

Senior Experience Designer

Manager, Global Partner Success Operations

Load 10 more jobs20 jobs at Vrbo

Technical Support Manager (2nd Shift)

WP Engine
Austin
6 hours ago
+15
In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our business.

Senior Product Manager

RigUp
Austin
6 hours ago
+27
RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- “to empower the people who power the world.” The Product & Design team at RigUp is building a platform of products and services to better serve the evolving needs of the people working in energy. Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower

Data Platform Product Manager

Customer Engagement Manager

BI Tools Product Manager

Product Designer

Director of Product Design

Tools & Technology Specialist

Managing Director - Solar, Wind and Renewables

Customer Engagement Specialist

Director Sales Enablement

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Windows Systems Engineer

Bright Health
Austin
18 hours ago
+29
The Windows Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Senior User Experience Designer

LogicMonitor
Austin
18 hours ago
+63
The Senior UX Designer is a key player to improving the design and usability of LogicMonitor's application(s), ensuring they are highly functional, intuitive, visually compelling, and addressing the needs of the market. This role will collaborate with technical leads, product managers, support, and architects (a bunch of really smart people) to design the user interface of our web applications. You will own the functional design of innovative screens, interactions and workflows for compelling enterprise SaaS products, in a fast-paced, agile environment. You will lead the transformation of a product that customer's like for its functionality to one they delight in using for its design. You'll also have the opportunity to develop web design standards to imagining new ways to present and solve tough business problems.

Associate Technical Support Engineer

Internal Systems Engineer

Business Systems Analyst

Group Product Manager

Procore Technologies
Austin
18 hours ago
+20
As a Group Product Manager, you’ll lead, develop, and inspire a team of highly visible and impactful Product Managers. You’ll drive confidence in everyone from Procore’s executive team to our largest customers. This is a challenging role, where no two days are ever the same.

Design System Lead

Senior UX Designer

Head of Product Operations

Senior IT Manager

IT Support Specialist

Customer Support Representative

Bilingual Customer Support Representative (French)

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IT System Operations Tech

Blackbaud
Austin
18 hours ago
+41
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Senior User Experience Designer

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Instructional Designer

Customer Support, Associate

Continual Service Improvement Manager

Product Manager - Stewardship Management

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Director, Product Management - Platform Portfolio

Director, Product Management - Arts & Cultural

Software Instructor

Product Manager, Blackbaud Labs

Director, Customer Success - Onboarding & Adoption

Load 10 more jobs17 jobs at Blackbaud

Senior/Principal Product Manager

ShipStation
Austin
18 hours ago
As a Senior or Principal Product Manager for ShipStation, you will drive product initiatives from inception to execution, reporting directly to the CPO. First and foremost, you will be responsible for ensuring that you are spending time with our users to understand the pains they encounter in the course of their daily work. Once you have deep empathy for our users, you will collaborate closely with designers, engineers, analysts, data scientists, and other cross-functional team members to propose, ship, and refine delightful products.

Senior Security Compliance Analyst

Duo Security
Austin
1 day ago
+13
You will recommend and help develop appropriate information security policies, standards, procedures, checklists, and guidelines using industry-recognized security concepts, frameworks, and standards tailored to meet the requirements of the organization and assist IT process owners in the creation and maintenance of these policies/procedures. You will provide approved responses to client compliance inquiries and maintain library of responses. You will work closely with departments, subject matter experts, vendors, & auditors/assessors to continuously identify and manage risks while ensuring readiness to satisfy internal & external audit requirements. You will work with various departments to ensure controls-related documentation in support of information assurance and compliance activities is maintained. You will coordinate evidence gathering within Security and all business units.

Tier 1 Customer Support Specialist

Social Solutions
Austin
1 day ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Graphic Designer (Austin)

Siege Media
Austin
1 day ago
Research topics in many different industries. Manage and compile data for the purpose of building data visualizations. Create highly engaging visual content for clients including but not limited to data visualizations, infographics, eBooks, social media images and website marketing collateral. Interface with clients about brand requirements and content ideas. Incorporate changes recommended by clients into the final design. Stay on top of graphic design trends to develop innovative content for the purpose of building client visibility.

Product Manager

WP Engine
Austin
1 day ago
+15
WP Engine is seeking a Product Manager for its Growth Product team! In this critical role, you will be responsible for initiatives that drive new revenue. We're looking for someone who has shown success in taking new ideas and turning them into real results, that both delight customers and drive measurable impact to WP Engine and our clients. What is cool about this job The right person will have a sense for technology can solve customer and

IT Technical Billing Lead

Cloudflare
Austin
1 day ago
+21
The IT Billing Technical Lead will manage and coordinate activities concerning Cloudflare’s self-service subscription billing platform including, but not limited to: researching functionality inquiries, managing enhancement requests, providing support for billing system releases and upgrades, and leading the triage and resolution of issues.

Product Designer

Billing Systems Analyst & Solution Architect

Technical Support Engineer - Multilingual Preferred

Director of Product Management, Cloudflare Workers

Atlassian Tools Administrator

IT Security Manager

Product Manager

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Network Engineer

CLEAR
Austin
1 day ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Product Manager - GoDaddy Social

GoDaddy
Austin
1 day ago
+28
We are looking for a Product Manager to join the Do-It-For-You Social team, which is responsible for providing local businesses with a great online presence, a solid reputation, and insights to improve their business. This role requires deep empathy for small business owners, consumers, and internal operations teams alike. As the Product Manager, you will need to collaborate with partners from all sides of the business and oversee a team of engineers and designers to research, test, launch, and grow products that get results for both our customers and our company.

Vertical Manager

360training.com
Austin
2 days ago
+26
 As such, the Vertical Manager’s primary internal objective is to maximize sales, revenue, and profit margins by building the annual strategic business plan for their vertical/industry. This includes overseeing determining prioritization and managing pricing for the core set of courses and products within their vertical, as well as the ongoing growth strategy. Externally, the Vertical Manager will focus on building market share by creating strategic points of differentiation and value propositions that set 360training apart within the industry vertical. Critical to their success, the Vertical Manager will continually evaluate market share, market position, and competitors.

Remote role: Network Engineer V

GoDaddy
Austin
2 days ago
+28
We are looking for a talented, driven, and dedicated Senior Network Engineer with SD-WAN and Wireless Networking experience. We have a vast and complex network and a never ending need for innovation in order to meet the needs of our ever changing environment. This position will require advanced knowledge of networking technologies including routing, switching, and security as well as a desire and aptitude to learn new technologies as needed to keep pace with our customer needs. In addition, the network is changing and growing, and these demands require the ability to manage the network in an automated fashion. This requires some experience, and the desire to grow your next generation networking skills.

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