Austin Tech Jobs and Startup Jobs

22

Brokerage Operations Manager

Orchard
Austin
1 day ago
+19
We are hiring a Brokerage Operations Manager in our Austin, TX office. The Brokerage Operations Manager will report to the Director of Brokerage Operations and is responsible for ensuring that the contract transaction process, listing process, and the management of our “Buy & Sell” homes are handled efficiently and accurately. Working closely with various stakeholders the Brokerage Operations Manager will design, implement and improve upon our existing processes and internal resources.

Product Manager - OJO Marketplace

OJO Labs
Austin
1 day ago
+55
Develop the product vision for our marketplace that serves Real Estate Agents, Lenders, and Home shoppers.  Role model end to end leadership by taking accountability for the successful delivery of your products across all contributing factors ex: product marketing, operations, engineering, user experience, research, etc.  Demonstrate an understanding of matching Service-Providers (Lenders, Real Estate Agents) with Home buyers and sellers looking for assistance, that results in a thriving marketplace for consumers to shop for homes, and the best place for service providers to build their businesses.  Develop and maintain a roadmap inclusive of multiple value recipients; successfully navigate short and long term tradeoffs to create momentum and a cadence of business performance growth and expansion. Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders at varying organizational levels (ex: independent contributor to senior executive).

Product Manager - Enterprise Partner Platform

OJO Labs
Austin
2 days ago
+55
Enable the product vision for our partner ecosystem inclusive of Real Estate Agents, Brokers, Franchises and other key stakeholders. Role model end to end leadership by taking accountability for the successful delivery of your products across all contributing factors ex: product marketing, operations, engineering, user experience, research, etc.  Demonstrate an understanding of partner workflows, opportunities, success criteria, and ability to deliver technology that creates ‘unfair advantages’ for partners that adopt OJOs product suite. Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders at varying organizational levels (ex: independent contributor to senior executive). Successfully manage the tradeoffs of delivering for the short term while building long term value in OJOs enterprise platform. Lead with empathy; OJO creates change in industries with long standing norms and routines.

Senior Motion Graphics Designer

Atmosphere
Austin
3 days ago
+35
Conceptualize and execute animation and motion graphics packages including custom work, transitions, lower-third animations, and more. Consult with internal teams and prospective clients on look, feel, and messaging. Prioritize multiple ongoing projects. Maintain organized notes and schedules. Create original styles, think outside the box, and not limit yourself to a single go-to look. Live and breathe Adobe AfterEffects, with experience in Element 3D and/or 3D applications. Work hand in hand with marketing to deliver a quality on-brand product that meets clients’ expectations. Create custom assets to package/complement a wide array of licensed video content.

User Experience Manager

Adobe
Austin
3 days ago
+57
We are looking for a UX Manager to lead a team of UX Designers responsible for crafting outstanding experiences for Adobe Commerce portfolio products. This role will be a key leader in the Product and Technology organization and work collaboratively with engineers, product managers, and other managers throughout the software product development lifecycle. The position requires a pragmatic leader with a user-centered and data-informed approach to design, and an ability to drive design solutions with minimal direction. The ideal candidate will have detailed understanding of contemporary design methodologies, enterprise software, and working with complex experiences.

Product Manager

realtor.com
Austin
3 days ago
+14
As the product manager on the Agent Experience team, you will work with a small, empowered team of designers and engineers to help our network of real estate agents better serve consumers who are looking to buy a home. You’ll motivate and guide product development to facilitate better communication and collaboration between real estate agents and homebuyers. Based on your understanding of our users, the market, and our business needs, you will identify the best opportunities to create new value for our users while driving growth for the business. You must possess a unique blend of business and technical savvy; a big-picture vision, and the ability to influence others to make that vision a reality.

Senior Manager of Client Success

Senior Product Manager

Senior UX Designer

Sr. Product Manager, Consumer Experience

Consumer Success Manager

Load 2 more jobs6 jobs at realtor.com

Head of Acquisitions

Amherst
Austin
6 days ago
+35
Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios. Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible. Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion. Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis. Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions. Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions. Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

Head of Brokerage

Customer Success Representative

Adobe
Austin
1 week ago
+57
Delight your installed customer base throughout their customer journey – from implementation through renewal. Serve as the primary point of contact for customers and develop a trusted advisor relationship with customers to ensure they are using our solutions to achieve full business value . Identify and close new sales opportunities at your customers to grow our business while driving more value for our customers using our products. Identify renewal risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal. Collaborate with stakeholders such as Channel Partners, Technical Support & Finance. Utilize various systems (Salesforce.com, Gainsight, etc.) to track customer details, including customer health, engagements, and potential renewal / sales opportunities. Stay current with the most recent enhancements to our products and educate customers on offerings and updates. Help Magento's Customer Success team maintain a high-level of adoption and customer happiness.

Customer Success Representative

Adobe
Austin
1 week ago
+57
Our new Customer Success Representative can support individual customers during their entire customer journey with Magento, pilot new techniques, and identify improvement opportunities to support the evolution of the Global Customer Success Group. If you’re an outcomes-driven, semi-technical, and excited for a new opportunity in Customer Success, this role is for you! 

Customer Coordination Specialist

Adobe
Austin
1 week ago
+57
Magento’s global Customer Success Group (CSG) is growing and hiring a Customer Coordination Specialist. This role will support individual customers needing assistance with Magento processes and assist Customer Success Managers as we all work together to delight our customers. If you’re comfortable with juggling multiple requests and excited for a new opportunity in Customer Success, this role is for you! 

Lead Interaction Designer

Idean
Austin
1 week ago
Gather customer and end-user requirements and create overall UX concept and strategy. Design the interaction model for the mobile/web/embedded solution. Create clickable prototypes. Conduct co-creation sessions with end-users and clients and usability testing sessions. Conduct workshops & brainstorming sessions with internal design team members or with clients to define visual design direction. Present designs to client and elaborate on design decisions made.

Cloud Customer Success Manager

Adobe
Austin
1 week ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
1 week ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Concierge Specialist (Customer Success)

OJO Labs
Austin
2 weeks ago
+55
Identify, assess, and remediate any issues between partners, leaving them feeling better at the end of the conversation or interaction than when the interaction began, with their issue resolved.  Help to improve customer satisfaction ratings, improve referral conversion for our referral agents, and help to build brand and program loyalty. Be a liaison gathering all relevant information between the partners to assist, speed up, and improve the home buying process. Communicate with consumers, agents, and lending partners via phone call, text, and email, and assist OJO in having improved conversations.  Monitor the engagement between all OJO parties, including OJO itself, throughout the real estate referral process, remediating issues, and proactively following-up with any outstanding items. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some areas, and limited processes in others. This role serves as the ‘glue’ between parties and your contributions will help to identify needs, gaps, and identify solutions, further contributing to innovation positively impacting consumers lives and experiences. 

Technical Support & Resolution Manager - Comme…

Adobe
Austin
2 weeks ago
+57
Accountable for driving Quality and Resolution Management across the Customer Engineering & Support organization through a team of Leads and Resolution Managers. Team Leads are responsible for ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly multifaceted team which will develop and establish an enterprise-class quality program and will help push customer experience to new heights! Resolution Managers are responsible for account-level escalations management, serving as a short-term single point of contact for management-selected customers, ensuring consistent communications and driving to resolution.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
2 weeks ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Senior Product Manager

Adobe
Austin
2 weeks ago
+57
Magento has the largest commerce ecosystem in the world, with over 300,000 developers actively using and enhancing our product. Magento's open and extensible platform is foundational to that success. Magento is looking for an experienced product manager responsible for owning Magento's Extension Ecosystem. You will work with a cross-functional team of engineers, customers, customer support agents, marketers, and partners to help build and maintain a roadmap and measure its success at delivering customer and partner value. The ideal candidate will have a deep understanding of various commerce functions, experience working with 3rd party partners, a strong attention to detail, and a passion for technology.

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
3 weeks ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Real Estate Agent Assistant

REX
Austin
3 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Associate Real Estate Listing Agent

REX
Austin
3 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

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