Austin Tech Jobs and Startup Jobs

26

Sr. UX Designer

SailPoint
Austin
9 hours ago
+34
This Sr. UX Designer position at SailPoint is critical to the success of the business as it is responsible for contributing to SailPoint’s user experience design vision. The Sr. UX Designer will have the opportunity to develop and improve the user experience and functionality of the SailPoint's suite of SaaS applications while working closely with our Product Management and Engineering teams to conceptualize, prototype and design user interfaces. The ideal candidate must be self-directed, a fast learner, and flexible enough to work on concurrent projects.  This position reports to the Manager of User Experience & Design.

Senior Customer Success Manager

LogicMonitor
Austin
1 day ago
+64
Through partnership and collaboration, you will coach customers to achieve their business goals and maximize value from their investment in the LogicMonitor platform. You will interact with customers daily to build relationships, drive adoption, provide awareness to all available LogicMonitor resources, ensure on-time subscription renewals, and uncover growth opportunities. The SCSM is responsible for all aspects of client account success, including training, on-boarding, adoption, retention, growth and advocacy. The SCSM is the primary point of contact for escalations and is responsible for working in tandem with a team of Account Owners, Executive Sponsors, and other cross-functional teams, focused on helping our most valued customers achieve their business goals.

Technical Support Engineer

AlertMedia
Austin
1 day ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Senior Manager, Customer Success

Procore Technologies
Austin
2 days ago
+32
As our Senior Manager of Customer Success, you’ll partner with leadership to establish strategic plans and objectives that deliver against gross and net retention targets for the Specialty Contractor customers while delivering results within budget and on time. In this role, you'll focus on evolving our current processes to scale at hyper-growth speeds while leading and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

Security Operations Specialist

Business Continuity Manager

MongoDB
Remote
3 days ago
+50
MongoDB is seeking an experienced Business Continuity Manager, to manage the implementation and day-to-day functions related to creating and maintaining Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the company. This position will regularly interface with senior management and regulatory auditors.

Tableau Administrator

MongoDB
Remote
6 days ago
+50
MongoDB is looking for a Tableau Server Administrator to join their Data Architecture team. This position requires strong technical acumen, excellent organizational skills, and a passion for building highly-performant solutions. You will be leading administration activities to scale up our Tableau platform to handle large volumes of data from our data lake. You will create and maintain the framework that enables Tableau users to publish, share, manage, and connect to data sources and workbooks, as well as monitor product performance and establish Tableau governance best practices.

Associate Customer Success Manager

BigCommerce
Austin
6 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Product Support Engineer

Technical Support Representative

Customer Success Manager

Miro
Austin
1 week ago
+17
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Product Support Specialist

Brightpearl
Austin
1 week ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Azure Training Architect

A Cloud Guru
Austin
1 week ago
+47
As an Azure Training Architect at A Cloud Guru, your primary focus will be to create advanced training tools in a variety of content mediums that will provide a path of education to our ever growing student base! These courses and materials are made available online through A Cloud Guru's virtual training portal. The courses include (but are not limited to) video lessons, live lab environments, quizzes, study guides and flashcards. Assuring student’s success is of the utmost importance at A Cloud Guru and you will play a huge part in that! This role reports to the Course Development Director. 

Part-Time Customer Support Representative

A Cloud Guru
Austin
1 week ago
+47
As a Customer Support Representative at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your people skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Manager, Falcon Complete

CrowdStrike
Austin
1 week ago
+44
Provide supervision and oversight for analysts. Provide guidance, mentorship, and management of all analysts. Oversees the response, investigation, and resolution of security incidents. Delegate implementation of strategic initiatives. Manage daily, weekly and event-based reporting for trending, planning, and situational awareness. Develop and improve processes for incident detection, triage, and the execution of countermeasures. Produce and review aggregated performance metrics. Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully addressed. Manage and increase the effectiveness and efficiency of operations. Assist with long-term operations strategy planning and execution. Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Client Success Manager

Pinpoint
Austin
1 week ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Manager of Customer Success

A Cloud Guru
Austin
1 week ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

HRIS Analyst

MongoDB
Remote
1 week ago
+50
This position is a key HR Information Systems administration resource for MongoDB. This person will be a trusted resource in our HR system platforms, acting as a consultant to the organization -- understanding processes and where data exists, what limitations there may be, and how to transform into actionable solutions. The ideal candidate will have a strong understanding of the Human Resources and Talent space and is interested in building highly strategic and impactful solutions using the latest and greatest technologies.

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Customer Success Manager

ThousandEyes
Austin
1 week ago
+21
This is your chance to join a rapidly expanding sales hub in Austin, Texas! Our continued success and growth is dependent on the happiness and loyalty of our customers. As a Customer Success Manager you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our customer renewals and driving expansion in existing accounts. You will be responsible for driving renewals, creating and driving cross-sell and upsell expansion opportunities, developing long-term relationships with your assigned ThousandEyes customers, establishing yourself and ThousandEyes as a “trusted advisor” to your customers, and connecting with key business executives and technical stakeholders. You will become an expert on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Field Sales, Solution Engineering, Product, and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.

Customer Training Specialist

Miro
Austin
1 week ago
+17
Drive activation, retention and deeper engagement with our product through scaled learning. Design and host regular webinars and instructor-led training with live Q&A. Ensure training speaks to a wide variety of use cases and technical aptitudes. Become a Miro product expert. Partner with Customer Success to enable our largest enterprise customers. Own training metrics such as attendance, satisfaction scores, and product usage of educated users. Work with our global team to produce a world class customer experience.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
2 weeks ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

AWS Training Architect

A Cloud Guru
Remote
2 weeks ago
+47
Our Training Architects are cloud experts who love sharing their knowledge of and passion for cloud computing with others. They are part technical SME, part coach and are fuelled by a love of learning about the latest cloud technologies. Training Architects make and maintain the content on the A Cloud Guru online learning platform - basically the video lessons, live lab environments, assessments, study guides and flashcards that our students love. They are supported by a dedicated content team that includes content managers, video editors, technical reviewers and learning specialists. So even if training or content creation isn’t something you’ve done before, you will have all the support you need to turn your passion into expertise.

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