Austin Tech Jobs and Startup Jobs

27

Risk & Compliance Analyst

Bright Health
Austin
2 days ago
+28
Working as part of the information security team within the technology office at Bright Health, the Risk & Compliance Analyst will report directly to the Director of Information Security and will be responsible for leading the day to day IT compliance, data governance, and IT risk management functions. The role will include primary responsibility for defining, creating, and managing IT and organizational policies and standards in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

Contract Representative - National Accounts

Bright Health
Austin
4 days ago
+28
ABOUT THIS ROLE Our Network team is responsible for partnering with our provider partners to turn local provider networks into market leading integrated delivery systems. As our Contract Representative – National Accounts, you will collaborate with parts of our Network Development team in order to better support and service our portfolio of national provider partners. You will work closely with Network Development leadership to manage the flow

Claims Concierge

Hippo Insurance
Austin
5 days ago
+30
At Hippo we are committed to going above and beyond the industry standard when it comes to customer service. The Claims Concierge is a vital part of that mission. This person will be an advocate to our customer throughout the lifecycle of their claim. They are centerstage when it comes to answering questions and coordinating with our team of Property Adjusters. The Claims Concierge listens to our customers needs and makes sure the claims process with Hippo is as painless as possible for them. They are also responsible for providing the business with feedback from our customers to continue to drive process improvements. 

Claims Coordinator

Hippo Insurance
Austin
5 days ago
+30
Answering phone calls from customers regarding their claims. Directing claims phone calls to the appropriate staff member. Taking first reports of loss from our customers. Compiling claims related reports. Checking mail. Scanning documents. Special claims department projects including data entry, department efficiency and quality assurance.  

Customer Support Representative (Overnight)

Procore Technologies
Austin
6 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Customer Success Manager, Mid-Market

Manager, Custom Solutions

UX Design Manager

Senior Manager, Customer Support

Executive Assistant

Customer Support Representative

Load 3 more jobs7 jobs at Procore Technologies

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
6 days ago
+41
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success: Adoption, Customer Success, Renewals and Business Support.

Associate Customer Success Manager - Higher Education

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Senior Systems Engineer,

Director of Professional Services

IT System Operations Tech

Load 8 more jobs12 jobs at Blackbaud

UX Designer

SourceDay
Austin
6 days ago
+43
We’re looking for a UX Designer to join our customer-obsessed Product team. You’ll have the opportunity to reimagine the current product experience, while also working closely with product and engineering to design and launch new products and features.

Executive Assistant

RapidDeploy
Austin
1 week ago
+31
Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring an Executive Assistant to the CEO, based in our Austin, TX office. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve

Manager, Customer Success

MongoDB
Austin
1 week ago
+50
We are looking for an experienced and ambitious people leader to help build and grow a team of Customer Success Specialists. As a Manager, you will play an integral part in the growth and success of MongoDB and our customers. You will also be responsible for designing and executing initiatives aimed at increasing our customer retention, satisfaction, and adoption of MongoDB.

Customer Success Representative

Atmosphere
Austin
1 week ago
+35
Atmosphere is looking for a Customer Success Representative to join our team! Do you find yourself drawn to the Atmosphere app whenever you see it playing? Do you love helping people? Do you remain cool under pressure? Are you the type of person who can strike up a conversation with anyone at a party? This CSR will support our business customers by providing technical support, answering general questions, and responding to all customer communication. This positive, solutions-oriented individual will help Atmosphere expand its footprint into thousands of new establishments by being the front-line to this revenue-driving, entertaining business solution we call Atmosphere.

Executive Assistant

MongoDB
Austin
1 week ago
+50
In this role you will be supporting 1 SVP and 2 AVPs with an opportunity for additional responsibilities. Your day will consist of managing and prioritizing a steady stream of requests, meetings and trips, and anticipating how your Execs want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch-in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You know Google apps for business like the back of your hand and thrive in a fast-paced environment without getting frazzled.

DataCenter Manager, TechOps

CrowdStrike
Austin
1 week ago
+44
Overall responsibility for CrowdStrike’s production owned and leased colocation facilities in the US and EU. Specific responsibility for: Ensuring Critical Systems Reliability. Ensuring proper diversity and redundancy of power. Ensuring space planning and efficient utilization. Ensuring proper capacity planning for Datacenter Space, Power, and Cooling. Selecting, Integrating, Managing and deploying systems to gather telemetry and sensor information about the use and status of the cabinets, cages, and datacenter. Managing security for the Datacenters in conjunction with other stakeholders including the Datacenter company as well as other groups inside of CrowdStrike. Tracking assets.

Senior Incident Coordinator

Senior UX Designer

Senior Network Engineer

Vulnerability Management Analyst

Manager, IT Network Engineering

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Incident Response Analyst

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Load 9 more jobs13 jobs at CrowdStrike

Implementation & Support Analyst

Brightpearl
Austin
1 week ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

Senior Product Designer

Bestow
Austin
1 week ago
+29
As a Senior Product Designer, you are a data and empathy-informed “solutioneer.” You think in worst-case-scenarios and look beyond the four walls of Bestow to solve them. You are successful at your job when you are consistently looking for new ways to optimize for and endear ourselves to users showing it though NPS, conversion rate and other key metrics.

Client Relations Specialist

Hippo Insurance
Austin
1 week ago
+30
We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy servicing. This position will be cross-functional and work hand in hand with our Sales, Service and Underwriting organizations to maximize profitable growth and expansion while providing exceptional customer service to our customers.

Property Adjuster Team Lead

Hippo Insurance
Austin
1 week ago
+30
We’re seeking an experienced Property Adjuster Team Lead to handle homeowner claims involving multiple states. You’ll be able to use your expert discernment in handling each case, but you’ll also lead a team you can rely to help come up with innovative solutions. Hippo is proud to leverage technology to be able to process claims expeditiously, which means little to no travel is required. Day to day, this Property Adjuster will work with customers over the phone to provide excellent customer service and coordinate the inspection process as well as payments for losses.

Customer Support Specialist

Ethos
Austin
1 week ago
+33
Become an Ethos product expert in order to provide world class support to our customers as well as act as a resource for internal stakeholders. Manage a high volume of support tickets via email, live chat, phone calls, etc.  Generate sales leads and referrals by delivering a positive customer experience. Triage and escalate complex customer-facing issues to sales, operations, product, and engineering teams. Identify and assess customers’ needs and issues in order to resolve tickets and achieve a high level of customer satisfaction. Build relationships and trust with customers through open and interactive communication. Meet individual and customer support team goals and objectives. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Design Lead, Manager

Bestow
Austin
1 week ago
+24
As a Design Lead, you are first and foremost the authority on good Design in a given squad. Just as importantly, you also manage and lead designers in your office. You are empathetic to the needs of your team and of our customers (and those that aren’t customers yet). You are successful when your team is equipped with the right skills and contributing their squad. 

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Customer Success Manager

MongoDB
Austin
1 week ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

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