Austin Tech Jobs and Startup Jobs

17

Senior Motion Graphics Designer

Atmosphere
Austin
16 hours ago
+35
Conceptualize and execute animation and motion graphics packages including custom work, transitions, lower-third animations, and more. Consult with internal teams and prospective clients on look, feel, and messaging. Prioritize multiple ongoing projects. Maintain organized notes and schedules. Create original styles, think outside the box, and not limit yourself to a single go-to look. Live and breathe Adobe AfterEffects, with experience in Element 3D and/or 3D applications. Work hand in hand with marketing to deliver a quality on-brand product that meets clients’ expectations. Create custom assets to package/complement a wide array of licensed video content.

User Experience Manager

Adobe
Austin
16 hours ago
+57
We are looking for a UX Manager to lead a team of UX Designers responsible for crafting outstanding experiences for Adobe Commerce portfolio products. This role will be a key leader in the Product and Technology organization and work collaboratively with engineers, product managers, and other managers throughout the software product development lifecycle. The position requires a pragmatic leader with a user-centered and data-informed approach to design, and an ability to drive design solutions with minimal direction. The ideal candidate will have detailed understanding of contemporary design methodologies, enterprise software, and working with complex experiences.

Customer Success Representative

Adobe
Austin
5 days ago
+57
Delight your installed customer base throughout their customer journey – from implementation through renewal. Serve as the primary point of contact for customers and develop a trusted advisor relationship with customers to ensure they are using our solutions to achieve full business value . Identify and close new sales opportunities at your customers to grow our business while driving more value for our customers using our products. Identify renewal risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal. Collaborate with stakeholders such as Channel Partners, Technical Support & Finance. Utilize various systems (Salesforce.com, Gainsight, etc.) to track customer details, including customer health, engagements, and potential renewal / sales opportunities. Stay current with the most recent enhancements to our products and educate customers on offerings and updates. Help Magento's Customer Success team maintain a high-level of adoption and customer happiness.

Customer Success Representative

Adobe
Austin
5 days ago
+57
Our new Customer Success Representative can support individual customers during their entire customer journey with Magento, pilot new techniques, and identify improvement opportunities to support the evolution of the Global Customer Success Group. If you’re an outcomes-driven, semi-technical, and excited for a new opportunity in Customer Success, this role is for you! 

Customer Coordination Specialist

Adobe
Austin
5 days ago
+57
Magento’s global Customer Success Group (CSG) is growing and hiring a Customer Coordination Specialist. This role will support individual customers needing assistance with Magento processes and assist Customer Success Managers as we all work together to delight our customers. If you’re comfortable with juggling multiple requests and excited for a new opportunity in Customer Success, this role is for you! 

Call Center Agent (Part-Time)

Modernize
Austin
1 week ago
+43
Utilize a script to contact and qualify homeowners that submitted home improvement requests. Make outbound calls in a fast paced environment. Partnering qualified homeowners with A+ contractors. Use VoIP software (Five9) to set appointments and make auto dialed calls. Provide feedback to make our Call Center better.

Cloud Customer Success Manager

Adobe
Austin
1 week ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Instructional Designer

GoDaddy
Austin
1 week ago
+28
GoDaddy’s instructional design team develops high-quality training for employees around the world. In this role, you’ll work with stakeholders, subject matter experts, and other learning professionals to design and develop self-paced, blended, and instructor-led training through technology-based learning programs. You'll use your instructional design and project management abilities to create dynamic learning experiences that reach thousands of employees around the world - from new employees, to senior leadership. You thrive in a fast-paced, high-growth environment where priorities and deadlines only inspire you to find creative, informed, and innovative learning solutions. You’re passionate about the learner experience, you’re always looking for ways to make it better, and consider experimentation part of your development practice. You welcome feedback as a friendly and constructive tool for improving both yourself and the team.

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
1 week ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Retention Specialist

OutboundEngine
Austin
2 weeks ago
+27
The Retention Specialist role is one of the most important positions at our company. You’ll be responsible for cultivating the relationship with our customers by continually re-establishing the value of our partnership via phone. A strong candidate must be a self-starter, 100% customer focused, detail-oriented, organized and strive to learn new things on a daily basis!

Technical Support & Resolution Manager - Comme…

Adobe
Austin
2 weeks ago
+57
Accountable for driving Quality and Resolution Management across the Customer Engineering & Support organization through a team of Leads and Resolution Managers. Team Leads are responsible for ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly multifaceted team which will develop and establish an enterprise-class quality program and will help push customer experience to new heights! Resolution Managers are responsible for account-level escalations management, serving as a short-term single point of contact for management-selected customers, ensuring consistent communications and driving to resolution.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
2 weeks ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Customer Operations, Enablement Manager

EZ Texting
Austin
2 weeks ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
2 weeks ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Senior UI Developer

Pushnami
Austin
1 month ago
+38
- Analyze requirements and prioritize tasks. - Design and implement amazing GUI applications. - Identify and troubleshoot UX problems. - Influence and have an input in how the team solves complex technical issues. - Present design ideas to business stakeholders and solicit feedback.

Experience Creative Director

Accomplice
Austin
2 months ago
+18
The Creative Director plays a critical role in concepting and designing the brand story for our clients across all touchpoints and mediums. From digital platforms to physical spaces they will lead the creation of immersive and engaging experiences that will delight users and elevate client brands. We are looking for an experienced creative visionary and leader that is adept at concepting and designing end to end creative executions focused on content, user experience design, visual design, motion design, creative technology as well as physical / experiential executions.    This role will report to the Chief Design Officer and will be a part of the Leadership team at Accomplice providing oversight to the creative team through direct management, mentoring, coaching and career development. They will be a cultivator of culture and strong advocate for the Accomplice brand in the Austin market (and beyond) focused on networking, recruiting and freelancer relations. 

Graphic Designer

Siege Media
Austin
2 months ago
Ability to cross back and forth between UX and graphic design. Communicate with front end development team to implement design. Champion best practice of usability and user-centric design. Interface with clients about brand requirements and content ideas. Incorporate changes recommended by clients into the final design. Stay on top of graphic design trends to develop innovative content for the purpose of building client visibility.

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