Austin Tech Jobs and Startup Jobs

27

VP IT & Infrastructure Services

Arrive Logistics
Austin
1 hour ago
+49
As the Vice President Information Technologies and Infrastructure Services (“VP IT”), you will have primary responsibility for leading the company’s understanding, adoption and management of infrastructure technologies. In this role, you will report directly to the Chief Financial Officer and will manage a team of 10 to 15 employees. You will also be an active member of Arrive's senior leadership team!

Facilities Technician

Arrive Logistics
Austin
4 hours ago
+49
As our Facilities Technician, you will be Arrive’s jack-of-all-trades. From setting up PCs to troubleshooting the alarm system, you’ll be the go-to person across the company to execute important manual tasks. This position will provide support and problem solving to help resolve any onsite issues and problems that have been identified by the People Operations Department. 

Instructional Designer

Arrive Logistics
Austin
14 hours ago
+49
At Arrive Logistics, we believe a comprehensive training experience is the foundation of success. To support this belief, we have an entire team dedicated to the creation and implementation of our robust training program. We are so excited to add an Instructional Designer to this team who can bring ideas to life and own the quality of the learning tools we provide! This role represents an opportunity to take ownership of projects and add value to our existing curriculum with the support of a dynamic & collaborative team. If you have a knack for content creation, a proven ability to own projects from start to finish, and a passion for corporate education, we cannot wait to meet you!

Operations Manager

Arrive Logistics
Austin
14 hours ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Technical Support Consultant

Compeat
Austin
14 hours ago
+42
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

Client Success Manager

DISCO
Austin
4 days ago
+39
Responsible for proactive management and risk mitigation of DISCO clients to ensure their long-term success and account expansion. Analyze business processes and client data to quantify account health and prioritize internal process changes as well as client outreach. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Track critical feedback from meetings with client executives, and continuously advocate for product and process changes to improve CSAT.  Serve as the main external POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem-solving skills with an analytical approach. Monitor trends in NPS and CSAT for assigned accounts to ensure company efforts are yielding the intended improvements in client experience.

Executive Assistant

IT Systems Administrator

Senior UX Designer

Senior Product Designer

Executive Assistant

Director, Client Success

Technical Support Associate (Nights & Weekends)

Technical Support Associate

Forensics Examiner

Enterprise Solutions Director

Technical Operations Analyst

Senior Product Designer

Technical Support Associate (Weekend Night Shift)

Load 10 more jobs14 jobs at DISCO

Instructional Designer

LegalZoom
Austin
5 days ago
As our Instructional Designer, you will have an impact on our employees’ experience, which will fuel the way they interact with our customers.  You will analyze tasks, jobs and target audience requirements (needs analysis). This will allow you to use your creativity to curate engaging training strategies and materials and ultimately close gaps between current and desired performance.

Contact Center Manager

LegalZoom
Austin
5 days ago
We need a leader who is experienced in inspiring and providing leadership to Contact Center teams.  You will implement effective processes and technologies to achieve friendly and knowledgeable product support, customer retention, employee satisfaction, and financial goals. You will also provide supervision to our team of Account Representatives and support the maintenance of accurate documentation to ensure quality customer service throughout the organization. This will include the team’s quality phone support, email, effective problem escalations, appropriate documentation, revenue generation, and partner opt-in rate. You must be able to work a variety of shifts as needed and be on-call for the center.  The ideal candidate will have highly effective skills in communication as well as a proven track record in problem-solving, team building, call center operations, and technical management.

Claims Concierge

Hippo Insurance
Austin
6 days ago
+30
At Hippo we are committed to going above and beyond the industry standard when it comes to customer service. The Claims Concierge is a vital part of that mission. This person will be an advocate to our customer throughout the lifecycle of their claim. They are centerstage when it comes to answering questions and coordinating with our team of Property Adjusters. The Claims Concierge listens to our customers needs and makes sure the claims process with Hippo is as painless as possible for them. They are also responsible for providing the business with feedback from our customers to continue to drive process improvements. 

Claims Coordinator

Hippo Insurance
Austin
6 days ago
+30
Answering phone calls from customers regarding their claims. Directing claims phone calls to the appropriate staff member. Taking first reports of loss from our customers. Compiling claims related reports. Checking mail. Scanning documents. Special claims department projects including data entry, department efficiency and quality assurance.  

DataCenter Manager, TechOps

CrowdStrike
Austin
1 week ago
+44
Overall responsibility for CrowdStrike’s production owned and leased colocation facilities in the US and EU. Specific responsibility for: Ensuring Critical Systems Reliability. Ensuring proper diversity and redundancy of power. Ensuring space planning and efficient utilization. Ensuring proper capacity planning for Datacenter Space, Power, and Cooling. Selecting, Integrating, Managing and deploying systems to gather telemetry and sensor information about the use and status of the cabinets, cages, and datacenter. Managing security for the Datacenters in conjunction with other stakeholders including the Datacenter company as well as other groups inside of CrowdStrike. Tracking assets.

Senior Incident Coordinator

Senior UX Designer

Senior Network Engineer

Vulnerability Management Analyst

Manager, IT Network Engineering

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Incident Response Analyst

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Load 9 more jobs13 jobs at CrowdStrike

Client Relations Specialist

Hippo Insurance
Austin
1 week ago
+30
We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy servicing. This position will be cross-functional and work hand in hand with our Sales, Service and Underwriting organizations to maximize profitable growth and expansion while providing exceptional customer service to our customers.

SVP Customer Relations (New England)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

AM Chat Representative

LegalZoom
Austin
1 week ago
From day one, the Chat Representative is LegalZoom’s initial connection to the customer, providing a positive sales experience, taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time. Chat Representatives breathe life into our product and service portfolio and play a critical role in bringing excellence in customer experience to the company’s top client relationships.

Process Analyst

LegalZoom
Austin
1 week ago
Let’s build something cool. We’re looking for a great Process Analyst – this role focuses on designing new business processes, changing existing business processes and building the functionality to support these changes. Our ideal candidate will have excellent attention to detail and analytical skills with 3 to 5 years of experience working with agile teams in a Contact Center environment.

Customer Service Representative

CCC
Austin
1 week ago
+35
This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation's top insurers. Full-time and part-time hours are available. Starting wage is $15.50/hour.

Property Adjuster Team Lead

Hippo Insurance
Austin
1 week ago
+30
We’re seeking an experienced Property Adjuster Team Lead to handle homeowner claims involving multiple states. You’ll be able to use your expert discernment in handling each case, but you’ll also lead a team you can rely to help come up with innovative solutions. Hippo is proud to leverage technology to be able to process claims expeditiously, which means little to no travel is required. Day to day, this Property Adjuster will work with customers over the phone to provide excellent customer service and coordinate the inspection process as well as payments for losses.

Vice President, Customer Success

Compeat
Austin
2 weeks ago
+42
Compeat’s Vice President of Customer Success is responsible for the management and development of Compeat’s existing customer base, including all customer segments from SMB to Enterprise. Reporting directly to our CEO, you are an integral part of Compeat’s senior leadership team and will be responsible for ensuring our customers are realizing maximum business value across the Customer Lifecycle, which ultimately results in their renewal, growth of Lifetime Value and Customer Satisfaction. Functions include the Customer Support, Training & Implementation and Account Management (Customer Success) teams. The VP, Customer Success plays a vital role in ensuring the success and happiness of our customers, as well as the growth and expansion of Compeat for years to come!

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