Senior Austin Startup and Tech Jobs

44

Director, Merchant Strategy & Partnerships

DoorDash
Austin
3 hours ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Senior Director of Consulting Services

Civitas Learning
Austin
7 hours ago
+24
The Senior Director of Consulting will be responsible for effectively managing projects, providing solutions design, and implementing and generating project results for the organization. Additionally they will be expected to identify, create, and deliver innovative service strategies and tools to generate revenue opportunities related to new and existing partners. One of the main functions includes leading and coordinating team efforts in data gathering and analysis to increase company profitability. They will also collaborate in project planning and execution, as well as collect feedback after project deployment. The Senior Director of Consulting will play a key role in professional development by mentoring junior staff and motivating them on a regular basis. They will also be expected to create strong business relationships, use tracking tools to measure progress and benefits provided to the partners, measure budget plans, and modify them according to partner expectations. 

User Researcher & Prototyper

H-E-B
Austin
13 hours ago
+19
Conduct user research with all user segments—consumers and Partners. Identify user needs and goals. Develop task and workflow modeling, ethnography, and persona development. Complete rapid iterative usability testing as well as more formal, in-depth testing. Design and run usability tests for existing H-E-B digital properties like the H-E-B native app, H-E-B Pharmacy app, heb.com, centralmarket.com, and H-E-BtoYou (curbside pickup and delivery) to identify optimization opportunities.

UX Designer

H-E-B
Austin
13 hours ago
+19
You’re someone who knows how to work with others to drive ideas into reality, and you’re a strong, creative problem-solver who has a knack for making complex things simple, guided by customer data and business needs. As a UX Designer, you will be responsible for leading the design of major components of the user experience that scale across multiple products, platforms, and end-to-end scenarios for a variety of customers.

Product Designer

H-E-B
Austin
13 hours ago
+19
Collaborate with product managers and engineers to define broad requirements and design goals. Build prototypes of various fidelity to validate new product concepts. Relentlessly champion the user while defining user experience opportunities and identifying use cases. Identify usability issues for upcoming feature releases and collaboratively align on a solution. Tackle fiendishly complex design problems and provide clarity for the team as you break them down into viable, user-centered solutions. Analyze engagement metrics on in-flight pilots, and rapidly iterate the design with an eye towards constant improvement. Partner with UI engineers to test new features and identify bugs prior to deploying to production. Be the fountain of knowledge - keep the company in sync with user experience findings and the novel design approaches you’re pushing forward, actively doling out little nuggets of insights at just the right time.

Director of Strategic Planning

Tecovas
Austin
23 hours ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Director of Franchise Relations, KWW

Keller Williams Realty International
Austin
1 day ago
+16
Implement Keller Williams systems and models in new regions globally. Ensure sustainable value and partnership to our global regions to enable their success in launch, growth and achievement phases. In partnership with worldwide regional leadership, conduct annual strategic planning, quarterly business reviews and own ongoing regional interactions and communications. Own the finances of the worldwide division including monthly and annual oversight, budgeting and forecasting, billing and accounts receivable, and tax issues. Drive cross-functional communication to leverage internal business units to support our global regional offices and influence internal Keller Williams business priorities. Thoroughly understand each region’s mission and regional operations to maximize the value of delivery of existing solutions, and effectively identify new opportunities to insert Keller Williams systems, models, tools and technology solutions to increase effectiveness and profitability. Work with regional leadership to continue to implement the Keller Williams models, systems and drive the value proposition of KWW.

Principle Designer (Consumer)

Keller Williams Realty International
Austin
1 day ago
+16
Drive design vision for next generation consumer experiences. You will partner with product managers, developers, UI-visual designers and third-parties to design human-centered real estate experiences that meet the evolving needs of consumers. You will create multiple concepts, rapidly iterate and use creative storytelling techniques to inspire teams around you.

Executive Assistant to The President

Amherst
Austin
1 day ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

Senior Customer Solutions Engineer

Duo Security
Austin
2 days ago
+13
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements. You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO). You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support.

VP & GM, Educational Services

Blackbaud
Austin
3 days ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Technical Deployment Lead

CognitiveScale
Austin
5 days ago
We are seeking a Deployment Lead with project management experience in a professional services environment. An ideal candidate will have proven experience in leading large-scale enterprise software deployment projects on-prem and in the cloud. This role is client facing, keeping the client informed of the deployment status as well as articulating and helping resolve complex technical issues with internal stakeholders. 

Manager of Technical Services

Personify
Austin
6 days ago
+12
The Manager of Technical Services will set strategic direction for Personify’s consulting practices under their responsibility to drive the achievement of divisional goals. As a trusted advisor to our customers, this person is responsible for creating an effective & strategic direction for customers through the value of our Personify360 product and tools. They will also be responsible for broad sales and professional service delivery goals within the technical consulting practice. Provides a well-rounded technical management background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales and delivery aspects of managing a consultancy practice.

Customer Success Manager - Austin

OneSpot
Austin
6 days ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Client Outcome Manager

Square Root
Austin
6 days ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

IT Security Engineer

Procore Technologies
Austin
6 days ago
+20
We are looking for an IT Security Engineer to join our team in Austin, TX. In this position, you will be responsible for all technical aspects of security. You will work closely with Cloud Operations, Network, Security, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System.

Director, Customer Support

Senior Manager, Customer Success (Latin America)

Account Manager, Enterprise

TrendKite
Austin
6 days ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
6 days ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Director of Product Design

Schoology
Austin
6 days ago
Deliver strong project and career management and growth for the design team. Continue to build and grow our user research capabilities to ensure that we have the knowledge we need to make informed product decisions. Collaborate with Product Management, Engineering, Marketing, and other internal stakeholders to develop the product strategy that will help us to achieve our company vision and objectives. Work closely with the Product Management and Engineering teams to build and support cross-functional teams that can deliver the right solutions for our users. Drive strategic initiatives and establish scalable processes that allow team members to focus and do their best work. Build, foster and advocate a design culture across the company. Grow the Product Design team by anticipating hiring needs and recruiting the best individual contributors and managers.

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
1 week ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

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