Austin Tech Jobs and Startup Jobs

29

Technology Support Representative

Keller Williams Realty International
Austin
5 hours ago
+16
Provide excellent customer service and technology support by chat, email and phone. Take a minimum of 40 tickets per day and maintain a one business day response time to all requests. Exhibit a high level of professionalism and empathy when interacting with customers and fellow team members. Own the client relationship by escalating issues when required and then maintaining ownership of the ticket until resolution. Alert management to increased call volume or repeat problems, when needed. Strive toward first contact resolution while proactively decreasing support volume by providing client with support resources and best practices. Appropriately categorize all interactions for reporting and analysis. Utilize training videos, support articles and fellow team members to stay up to date on product advancements and strive to acquire and maintain additional technical knowledge to better serve users in a changing technical environment.

Senior Front End Software Engineer

CognitiveScale
Austin
8 hours ago
Has strong footing on technologies / components / concepts powering full-stack capabilities for developing and deploying Cognitive (AI) Solutions. Has a passion for designing / developing elegant software solutions within time constraints in an agile environment. Has a passion for learning - continuously building new skills. Has a strategic point of view - a system thinker that keeps the customer success in mind throughout the project lifecycle. Has strong collaborative skills coupled with ability to question.

DevOps Engineer

CognitiveScale
Austin
8 hours ago
Work on the infrastructure underlying all Development systems. This includes tooling for the CI/CD pipeline Work as a part of an Agile team to establish architectures for high availability and fault tolerance using load balancers, API gateways, etc. Develop tools that will provide insight into what our code is doing, when and where it's doing it, and how well it's running Promote a DevOps culture by building relationships across disciplines and driving enhancements to facilitate rapid feedback and the seamless flow of code into production Take ownership of your discipline alongside fellow practitioners and collaboratively learn and develop best practices

Full Stack Software Engineer

CognitiveScale
Austin
8 hours ago
We are looking for a person who: Has strong footing on technologies / components / concepts powering full-stack capabilities for developing and deploying Cognitive (AI) Solutions Has a passion for designing / developing elegant software solutions within time constraints in an agile environment Has a passion for learning - continuously building new skills Has a strategic point of view - a system thinker that keeps the customer success in mind throughout the project lifecycle Has strong collaborative skills coupled with ability to question

Technical Delivery Team Lead

CognitiveScale
Austin
8 hours ago
As a Technical Lead on our Delivery team you will be responsible for architecting and implementing solutions in Cortex5 based on clients’ requirements. This involves analysis, planning and technical expertise to implement a solution that will meet business needs and client commitments. As a technical expert, you will provide guidance as well as hands on execution of technical components and solutions. Additionally, the Technical Lead works with the product team leads to review and analyze current Cortex5 features and its ability to support strategic objectives of the client.

Machine Learning Engineer

CognitiveScale
Austin
8 hours ago
Analyze complex data from various sources to build next-generation ML systems Assist the engineering and operations organizations in integrating and deploying your solutions Estimate the effort involved and skills needed from a machine learning perspective for a specific customer engagement Able to learn industry processes and incorporating them in the solution Maintain high standard of quality and adhere to best coding practices. Coordinate and work collaboratively with remote teams to ensure smooth delivery Be responsible for measuring and optimizing the quality of your algorithms

Machine Learning Research Scientist

CognitiveScale
Austin
8 hours ago
Stellar background in statistical machine learning and data mining, in areas including but not limited to: online learning, nonlinear optimization, high-dimensional data clustering, classification, regression, ranking, probabilistic graphical models, and deep learning. PhD degree in AI, ML, statistical NLP or related technical fields. 10+ years of hands-on experience working in data science and/or machine learning. Practical experience building, testing and deploying ML models at scale. Experience with one or more of the programming languages and machine learning tools (Python, R, Julia, C/C++, Scala). Strong publication history in top-tier journals and conferences (e.g., Machine Learning Journal, DMKD, KAIS, ICML, KDD, ACL, NIPS, ECML, NAACL, IJCAI, AAAI). Strong interpersonal and communication skills and must be able to explain technical concepts and analysis implications clearly to a wide audience, including senior executives, and be able to translate business objectives into action. Experience with deep learning tools and packages (Caffe, PyTorch, Tensorflow). A clear passion for learning emerging technologies independently and continuously.

Executive Director

New Knowledge
Austin
2 days ago
+35
Data For Democracy is in the search for an Executive Director. This person will be responsible for the formulation and implementation of policies, programs and objectives for developing and utilizing the resources and services available to the Data For Democracy community. You will have overall strategic and operational responsibility for Data For Democracy’s staff, programs, expansion, and execution of its mission. You will initially develop deep knowledge of core programs, operations, and business plans around data science and civic technology initiative that the organization promotes.

Director of Franchise Relations

Keller Williams Realty International
Austin
4 days ago
+16
Carry day to day responsibility for the growth and operations of the Keller Williams Worldwide division. Partner with worldwide regional leadership from regional launch to achievement, including managing the operations, finances, communications and engagement of the worldwide regions

Agent Success Coordinator

Keller Williams Realty International
Austin
4 days ago
+16
Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

Staff Accountant, COB

Keller Williams Realty International
Austin
4 days ago
+16
Perform all accounts payable activities, including invoice submission tracking, general ledger and project coding, obtaining invoice approvals, payment processing for multiple entities, filing, data storage and creating process efficiencies as needed. Research and resolve invoice discrepancies/issues and reconcile vendor statements, credit card transactions and accounts receivable. Prepare, complete and record bank deposits. Prepare monthly project budget report. Complete year-end 1099 preparation and maintain W-9 records. Maintain departmental budget and complete budget variance reports. Create, organize and maintain all financial files; keeping all files confidential. Manage petty cash.

Lead Software Developer

Keller Williams Realty International
Austin
4 days ago
+16
As our Lead Software Developer you will partner with the Product Team to execute our agent’s technology visions. You will be in responsible for a small team of developers and QA engineers and will function in a player-coach role. You will design, document and deliver well-thought out solutions as part of our microservice architecture. In a typical day, you will design solutions with the product team, document features, maintain effective velocity of the developers and QA engineers and communicate any budgetary needs.  

Data Engineer

StoryFit
Austin
5 days ago
StoryFit applies NLP & AI to narrative content (books & screenplays) to provide insights to the entertainment industry. Are you a strong Python developer that would like to learn more about machine learning and gain great experience managing enormous data resources? StoryFit is the world's leading platform for machine reading of books, movie and TV scripts. We're looking for an exceptional developer to design, implement and maintain our data

Support Supervisor

Keller Williams Realty International
Austin
5 days ago
+16
Hire, train and manage a team of Technology Support Representatives to deliver superior customer service in a fast-paced, ever-changing environment. Partner with leadership to establish performance and quality metrics and provide team accountability in meeting those objectives. Supervise the workflow of the team, including creation of shifts and shift adjustments, quality of service and opportunities to improve procedures and policies. Create training opportunities to ensure all team members remain ahead of changing technology. Serve as point of escalation, handling customer complaints with fluency and calmness. Communicate high traffic or high attention issues to leadership for awareness and recommend action to resolve issues proactively. Maintain relationships with KWRI vendors, participate in calls, monitor ongoing issues and maintain best practices.

VP Engineering and Data Science

Novi Labs
Austin
6 days ago
Novi Labs is a VC backed technology company in Austin, TX. Our mission is to provide an industry leading software and data science solution that allows our users to generate and interact with machine learning models to help them better forecast, plan, and develop their oil & gas investments. Our customers include innovative oil & gas operators and forward-thinking energy investors. Collectively, they invest hundreds of billions of dollars in

Senior Front End Engineer

Novi Labs
Austin
6 days ago
Novi Labs is a venture backed rapidly growing artificial intelligence driven company based in Austin, Texas. Our mission is to improve economic outcomes for our customers on their Oil & Gas investments. The Oil & Gas sector has vast amounts of data, but has historically struggled to derive actionable insights from it. Novi was founded by industry experts, data scientists, and experienced software engineers to solve this problem. Our heritage in

Software Engineer - Tools and Infrastructure

CognitiveScale
Austin
6 days ago
We live in a moment of remarkable change and opportunity that is cognitive computing. The convergence of data and technology is transforming industries, society and even the workplace. CognitiveScale is looking for talent to drive market success by building cognitive business solutions.  What you’ll do everyday:• Work as a part of an Agile team to define and establish architectures for high availability and fault tolerance• Develop tools that

Machine Learning Leader

CognitiveScale
Austin
6 days ago
Effectively lead, motivate, and scale a highly talented machine learning team doing applied research and development. Lead the development of AI accelerators and infrastructure requirements for our platform. Align with peers in sales, marketing, customer success, and engineering teams to make sure our AI capabilities are delivered to the market in the most effective way. Work with our customer success team to estimate the effort involved and skills needed from a machine learning perspective for a specific customer engagement. Design and champion best practices and processes that drive organizational excellence. Handle team coordination and management tasks such as project assignments, defining team member business objectives, operations, etc..

Senior Software Architect

Keller Williams Realty International
Austin
1 week ago
+16
As our Senior Software Architect you will partner with the Product Team to execute our agent’s technology visions. You will be in responsible for systems design, technical architecture, code review, technical standards and governance across the entire portfolio of applications.  In a typical day, you will design solutions with the Lead Developers, document architectures, and convey the technology strategy.  

Customer Service Support Representative

Keller Williams Realty International
Austin
1 week ago
+16
Build relationships by proactively calling coaches and clients monthly to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Coordinate communication, including newsletters, emails and social media. Serve as the first point of contact for all inquiries and questions received via phone and email. Process, track and resolve all requests in database. Other duties as assigned.

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