Austin Tech Jobs and Startup Jobs

214

Lead Software Developer

ThoughtWorks
Austin
15 hours ago
+11
Often the day-to-day primary point of contact with our clients. Able to strategically lead a project team to successful delivery. Excited to mentor, influence and lead a team of ThoughtWorkers and clients. An expert in at least one language or domain, and maybe in 2 or more.

Manager - Customer Success

OutboundEngine
Austin
15 hours ago
+27
Managing the day-to-day operations of a team comprised of both Local Customer Success Representatives and Outsourced partners.  Driving team KPIs including customer satisfaction, net promoter score, renewed mrr, sourced referrals, and upsell mrr.  Training and developing front line reps towards their individual career goals both inside and beyond OutboundEngine.  Fostering a supportive, engaged, and thoughtful team environment. Working with other members of the customer success leadership team to diagnose and resolve operational and interpersonal problems.  Acting internally as the voice of the customer success team and the customers themselves in meetings and projects with other stakeholders across the company.  Developing and leading trainings on customer success principles, new processes, and other areas as the need arises. 

Customer Success Manager- Enterprise

HotSchedules
Austin
15 hours ago
+40
• Work with the customers to ensure they are leveraging the solution and achieving success.  • Identify and assess renewal risks for customers’ license and collaborate with internal teams to ameliorate. Respond to incoming requests for cancellation of services and persuade our customers to remain with us.  • Execute our customer outreach program to stay connected with clients, understand their current and future needs, and help convey future product enhancements to meet those needs.  • Conduct product training or best practice sessions on the phone or in person, developing and learning new training techniques on an ongoing basis.  • Support the development of business opportunities in conjunction with the sales team.  • Generate qualified sales leads, proposal, and process sales orders as needed.  • Acquire and effectively communicate responses to client questions.  • Work with Account Executives and Marketing team to come up with new outbound marketing ideas.  • Maintain excellent knowledge of our portfolio of products and services in order to understand customers’ needs. • Identify opportunities to turn dissatisfied customers into happy customers.  • Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation.  • Report regularly to team leader on all activities relating to the role. 

Senior Manager, Customer Support

Procore Technologies
Austin
15 hours ago
+20
We’re looking for a Senior Manager of Customer Support to lead our Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations. You’ll help lead efforts around KPI refinement, process improvement, mentorship, Voice of the Customer programs, and more. You’ll also serve as our Austin site leader for our broader Solutions on Demand organization, which includes team members who work in our Documentation, Custom Solutions, and Training Center teams. 

Staff Software Engineer (iOS)

Senior Software Engineer (Android)

Principal Software Engineer (Backend)

Customer Support Representative (Overnight)

Manager, Custom Solutions

Executive Assistant

Staff Software Engineer (Backend)

Customer Support Representative

Staff Software Engineer (Frontend)

Principal Software Engineer (Frontend)

Principal Security Engineer

Staff Software Engineer (Android)

Staff Software Engineer, IT Engineering

Manager, Enterprise Customer Success

Director of Engineering, Data & Analytics

Load 10 more jobs16 jobs at Procore Technologies

Customer Success Specialist

MongoDB
Austin
15 hours ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Staff Software Engineer

Khoros
Austin
15 hours ago
+58
Work with a sharp, tight-knit engineering team on impactful projects. Be on an autonomous team building interrelated microservices. Build software using a modern Understanding of AWS products (Kinesis, EC2, DynamoDB, etc.) and of open source technologies such as Elasticsearch, . Build software using a modern stack and robust deployment tooling, leveraging open sourced services like Kinesis/Kafka, ElasticSearch/Solr, Cassandra, MySQL, Postgres, and Kubernetes/Docker as well cloud-native services like EC2, DynamoDB, Kinesis, and Lambda. Collaborate with design and product teammates to build products that will generate the most value for customers.

Web Engineer

Khoros
Austin
15 hours ago
+58
As a Web Engineer, you are an expert, implementing Khoros front-end customizations for our customers. To fulfill these responsibilities, you have extensive professional experience developing front-end web solutions, and you're a strong communicator who is comfortable offering expert technical advice directly to both technical and non-technical customers. You are also an excellent collaborator, working with our Project Managers, Technical Leads, back-end Application Engineers, and Front-End Developers on the requirements and design for the solutions you create. At the same time, you can work independently and efficiently, because you're organized, task-focused and self-responsible.

Sr. Partner Engineer

CrowdStrike
Austin
16 hours ago
+36
This role will report to the Sr. Manager of Cloud Engineering and will have a virtual dotted-line to the VP,CrowdStrike Store, serving as a crucial member of the virtual CrowdStrike Store team. As a member of the team you will help bring potential CrowdStrike Store partners through the evaluation process to launch funnel by reviewing new use cases and application partners. 

Sr. Software Engineer

Systems Engineer (VDI)

Senior Engineer - Linux Container

Software Development Engineer in Test-Mobile Sensor

Software Development Engineer in Test - Mac

Software Development Engineer in Test - Linux Sensor

Software Development Engineer-Linux Sensor

Senior Software Engineer / Windows Kernel

Senior Software Engineer - Vulnerability Management

Senior Network Engineer

Senior Consultant - Red Team

Manager, SecOps Engineering

Manager, Build System

Data Integration Architect

Vulnerability Management Analyst

Systems Engineer

Sr. Software Engineer – Overwatch Labs

Build Engineer

Automation Program Analyst

Site Reliability Engineer

Senior Security Engineer

Manager, IT Network Engineering

DevOps Engineer - Services TechOps

Senior Auth Engineer - Cloud

Threat Response Analyst

Senior Systems Engineer - Data Services

Manager, Infrastructure Engineering Systems

Senior/Principal Cloud Security Consultant

Sr. Software Engineer - Sensor

Security Engineer

Jr. Infrastructure Engineer - Dev

Sr. Researcher, Tactical Intelligence

Sr Devops Engineer

Incident Response Analyst

Red Team Tool Developer

Datacenter Logistics Coordinator

Planning Engineer

Desktop Support Technician

Enterprise Solutions Architect

Sr. Manager, Competitive Intelligence

Sr. Analyst, Falcon Complete

Sr. Software Engineer - Sensor

Engineering Manager

Vulnerability Management Analyst

Director, Engineering – SecOps

Systems Engineer

Site Reliability Engineer

Load 10 more jobs48 jobs at CrowdStrike

Data Integration Engineer

LeanDNA
Austin
1 day ago
+32
You will be working alongside (and at times, onsite) with customer IT staff and business analysts to retrieve customer data and understand the customer’s data structures and semantics. You will use your data analytics and SQL capabilities to transform the data and upload it to the LeanDNA cloud solution. You will be working with the LeanDNA Customer Success team to ensure that the data is of the highest possible quality, and with the LeanDNA Engineering team to integrate into the LeanDNA data pipeline.

Full-Stack Engineer

RunTitle
Austin
1 day ago
+20
We are looking for an experienced developer to join our small, focused and highly-skilled technology team. You will have a seat at the table in helping determine what and how things get built, as opposed to just handed specs to implement. 

Front-end Software Engineer

RigUp
Austin
1 day ago
+27
We are looking for a Front-End Engineer to help continue building our frontend for energy jobs and services marketplace. The ideal candidate will have experience developing scalable software in partnership with diverse engineering teams and most aspect of our business.

Manager, Data Engineering

Data Engineer

Customer Support Representative (Weekend Support)

Director of Logistics, Marketplace Operations

Customer Support Representative

Customer Engagement Manager

Customer Engagement Specialist

Senior Software Engineer, Full Stack

Managing Director, New Verticals

IT Technician

Data Governance Lead

Software Engineering Manager

Backend Software Engineer

Senior Director, Operations

Strategy and Planning Director, Operations

Full Stack Software Engineer

Credit Lead

Load 10 more jobs18 jobs at RigUp

Software Engineer II, Ruby ( Billing Team)

BigCommerce
Austin
1 day ago
+24
Be a member of our Billing Teams that powers our account management systems. You’ll be working with team members to extend our products and integrate with a broad array of external services. BigCommerce offers a heavily collaborative environment helping you expand your skill set and take ideas from inception to delivery.

Developer Documentation Specialist

Site Reliability Engineer II, (Infrastructure Team)

Technical Support Representative

Senior Software Engineer, Ruby

Senior Software Engineer, Scala (Mobile Team)

Lead Information Infrastructure Security Engineer

Software Engineer II, Ruby (I&AM Team)

Senior Software Engineer, Ruby (Remote Opportunity)

Senior Software Engineer, Scala (Mobile Team) Remote Opportunity

Senior Software Engineer, Ruby (I&AM Team)

Load 7 more jobs11 jobs at BigCommerce

Senior Software Developer

Pushnami
Austin
1 day ago
+38
You will be an important part of our DevOps team to create improvements and cutting-edge solutions for Pushnami Admin app, API, data bases, machine learning, and more. Your responsibilities will include working closely with our product design team to help build innovative solutions. You will primarily program in Angular, Node JS, and NoSQL Database (MongoDB, Cassandra, InfluxDB or similar). You will also contribute to improving Pushnami operations and infrastructure.

Customer Renewals Associate

LogicMonitor
Austin
1 day ago
+63
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Director, Training and Enablement

Business Systems, Salesforce Developer

Salesforce Developer

Systems Engineer

Business Systems, Salesforce Administrator

Contract Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

IT Support Specialist Tier 3

Load 6 more jobs10 jobs at LogicMonitor

Concierge Specialist

OJO Labs
Austin
1 day ago
+55
Communicate with consumers, agents, and lending partners via phone call, text, and email. Play the relationship manager role, becoming the primary communication hub between all of the OJO partners (home buyers, agents, and lenders.) Act as a liaison to gather all relevant information between the partners to assist and speed up the home buying process. Identify, assess, and remediate any issues between partners. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some places and no process in others. This role will help identify needs, gaps, areas for improvement, AND identify solutions. 

Customer Success Representative

OutboundEngine
Austin
1 day ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

DevOps/Site Reliability Engineer

AlertMedia
Austin
1 day ago
+32
AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Front-end Developer

Pinpoint
Austin
2 days ago
+31
Pinpoint is looking for a front-end focused full-stack developer, with a strong background in Javascript, to join our burgeoning team. The primary focus of the position will be developing our customer facing web applications. At Pinpoint we value collaboration between teams so occasionally you may work with our back-end team on APIs, our data science team, or our marketing team to improve the product.

eCommerce Software Support Engineer

Adobe
Austin
2 days ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Junior Software Developer

SecureLink
Austin
2 days ago
+34
Work in collaboration with other team members on a daily basis with the analysis, design, implementation, and stabilization of software products with particular attention on quality.

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