Austin Tech Jobs and Startup Jobs

11

Customer Support Specialist

RigUp
Austin
4 days ago
+16
As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support in-bounds and maintaining day-to-day platform operations. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Project Team Lead

Eden
Austin
1 week ago
+17
WHAT WE'RE BUILDING Eden is the leading platform for office management – where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone. Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each

Community Support Representative

Adia
Austin
1 week ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

DevOps Engineer

Rev.com
Austin
1 week ago
+22
Rev engineers are expected to do more than just produce great code. As a key contributor on our engineering team of 50, you will become an expert on the problems facing our customers and freelancer workforce. Our engineering team works together to generate great ideas and shape the future of our product and company. You will not only help us execute on our current businesses - you will play an integral role in determining the direction of the remote labor market on a global scale.

Customer Success Manager

RigUp
Austin
1 week ago
+16
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

Customer Support Specialist

Eden
Austin
2 weeks ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Customer Engagement Specialist

RigUp
Austin
2 weeks ago
+16
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Software Engineer (Lead / Staff Full-Stack)

RigUp
Austin
2 weeks ago
+16
Staff engineers at Rigup are very hands-on; within weeks, you’ll be coding product-defining features and will have a pivotal seat at our design and architecture table. Over time you'll develop deep expertise in the product, architecture and tech stack with a full understanding of our customer’s needs and the future product road-map. In addition to coding you will mentor more junior engineers, build-out a continuous learning environment and foster an experimentation mind-set. All dev teams collaborate closely with UI/UX, Product, Customer Success and Business Owners. We have a deep dedication to software quality and best practices and will not ship features that fall short of our standards. You will thrive as someone who learns quickly, works well independently and with others, and above all gets stuff done

Software Engineer (Senior) - Full Stack

RigUp
Austin
2 weeks ago
+16
Within weeks, you’ll be contributing code to product-defining features. Develop deep expertise in the product, architecture and tech stack with a full understanding of our customer’s needs and the future product roadmap. Work with a TRUE cross-functional team that includes Engineers, UX Design, Product, Customer Success and Business Owners. You'll work with AngularJS and React Native for our web and mobile platforms respectfully, along with Ruby on Rails, PostgreSQL and ElasticSearch on our backend. Develop a deep dedication to software quality. You're the type that wants to never make the same mistake twice, see a repeat bug, or ship features which don’t meet our high standards. You will thrive as someone who learns quickly, works well independently and with others, and above all gets stuff done.

Software Engineer - SEO + Growth

Rev.com
Austin
2 weeks ago
+22
Rev is looking for a Software Engineer with SEO experience who would join our Growth engineering team to enhance organic search discoverability, rankings and visibility on search engines using various available tools including but not limited to GTM, GA, and Google Search Console.

Operations CEO Office - Global Role

Adia
Austin
2 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

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