Austin Tech Jobs and Startup Jobs

9

Senior Customer Success Manager

Optimizely
Austin
13 hours ago
+13
Be the ROI-focused trusted advisor for a portfolio of mid-market customers to help them build successful experimentation programs. Tackle customer challenges with curiosity, empathy, and strong problem solving skills. Strategize to secure executive visibility of Optimizely business results leading to increased renewal rates. Lead customer meetings including business reviews and program maturity assessments. Work cross-functionally with Sales, Professional Services, Technical Support, and Product to accomplish customer goals. Use data to spot patterns preemptively to improve the organizational usage and adoption of the Optimizely platform. Engage with Optimizely’s product team to translate customer feedback into product requirements. Earn the trust of your customers which helps generate customer references and referrals. Ruthlessly prioritize a portfolio of 50-80 customers to maximize the effectiveness of your time.

Data Scientist

Pinpoint
Austin
2 days ago
+29
Pinpoint is looking to hire multiple Data Scientists, with strong backgrounds in Machine Learning and Statistics, to join our burgeoning Data Science and Analytics team. The primary focus of the position will be working with our large data set of customer activity data across a variety of data sources and developing models and algorithms to better understand how to improve performance, predict improvements and leverage key insights around the data. At Pinpoint we value collaboration between teams so occasionally you may work with our front-end team on how to visualize the data, back-end team on APIs, product teams on how to interpret and find new insights or marketing team to improve the product.

Data Engineering Developer

Pinpoint
Austin
2 days ago
+29
Take product team requirements and use them to develop or improve application features. Build and maintain reusable code for future use. Ensure the technical feasibility of application requirements. Optimize the data pipeline for maximum speed and scalability. Review and help plan future application and data model upgrades with the development and product teams.

Senior Software Engineer, Application Backend

Optimizely
Austin
4 days ago
+13
Design and implement next generation core application backend components. Identify when to replace and when to rebuild legacy systems. Design and enhance all systems to be Enterprise Class (Reliability, Scalability, Performance, Security, etc.). Design and build systems that have monitoring and alerting capabilities. Educate internal customers on how to best venture into our codebase. Organize, plan, and lead large projects through to completion.

Staff Site Reliability Engineer

Optimizely
Austin
4 days ago
+13
Identifying and evangelizing technologies that will continuously improve (and at times transform) our engineering and operational landscape. Providing technical leadership and help us move to Total Ownership. Provide evangelism and mentorship of DevOps principles and skills to the greater engineering team. Designing and deploying new infrastructures using cutting edge technologies. Helping to transform our architecture to container-based microservices (including the SDLC toolchain). Working on scrum teams alongside developers and product managers to drive operational excellence of our existing infrastructure while evangelizing an operational focus on new projects.

Backend Software Architect

Pinpoint
Austin
1 week ago
+29
Pinpoint is looking for a Backend Software Architect with a strong background in Golang and Data Engineering, to join our burgeoning platform team. The primary focus of the position will be interfacing with our CEO and co-founder to deliver a rock-solid data pipeline. At Pinpoint we value collaboration between teams so occasionally you may work with our front-end team on APIs, our data science team, or product team to improve the product. We're looking for someone who can plan ahead and work with minimal oversight when given a set of tasks. We favor flexibility and the ability to learn quickly over having a list of a required stack or library experience. We work in very fast iterations as we work toward a common goal of delivering an amazing application experience to our customers

Senior Solutions Engineer

Optimizely
Austin
1 week ago
+13
As an Optimizely Solutions Engineer you will serve as trusted advisor throughout the Optimizely sales process, with an emphasis on tying business objectives to technology solutions. Helping business users, development teams, and C-level executives all understand how Optimizely will help them deliver the best customer experiences across every digital touchpoint. Join a fast growing, global SE team and make an impact across our organization. It’s an exciting time to join Optimizely.

Site Reliability Engineer, Distributed Systems

Optimizely
Austin
1 week ago
+13
You will be part of a small team of SREs in Optimizely’s Austin, TX office. As a member of the Data Infrastructure team your work will directly impact the reliability and performance of all of Optimizely’s products. You will deep dive into gnarly operational issues within software deployments, operating systems, network I/O, and Linux processes. You will also work on projects to move away from operational toil and towards improving fault tolerance, automation and SLO driven priorities.

CX Agent - Product Support Representative

Dropbox
Austin
4 months ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

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