Entry Level Austin Startup and Tech Jobs

11

Technical Support Specialist

RapidDeploy
Austin
3 hours ago
+31
As a Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

System Lead, Support Operations and Process, Cloud…

Google
Austin
3 hours ago
+15
As a System Lead, you will partner with workflow leads and technical leads to build tools, including implementing a new version of Salesforce,and automated workflows to make effortless experiences for our customers. You will focus on finding and implementing improvements that help our agents diagnose customer issues, including case handling workflows, guided workflows, launch management, and case automation. You will also work with a variety of partners driving best practice, consistency, and scale within the business.

Software Engineer, University Graduate

Google
Austin
4 hours ago
+15
Engineering Productivity As a Software Engineer in the Engineering Productivity organization, you'll use your software design, analysis and programming skills to create innovative automated test systems. This isn't a job in which you'll simply debug and run test cases; in fact that only scratches the surface. The test team undertakes a broad range of challenges on a daily basis, designing and building intelligent systems that can explore various use cases and scenarios for distributed computing infrastructure. Just imagine trying to design and build an automated testing system for something that's never been done before.

Associate Software Engineer

RapidDeploy
Austin
1 day ago
+31
We are looking for an Associate Software Engineer responsible for building C# applications, including anything from back-end services to their client-end counterparts. Your primary responsibilities will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is essential. 

Software Engineer

Rally For Safety
Austin
3 days ago
React Native Mobile App Developer:   Job description We are searching for an experienced software engineer to join our startup, Rally for Safety, to  lead the engineering efforts on our platform. Our mission is to make lives safer through innovative technology solutions. The day to day Design, write, test, integrate, and maintain React Native applications that are resilient, robust, and perform at scale Write clean, maintainable

Support Software Engineer

BigCommerce
Austin
3 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Support Software Engineer. As a Support Software Engineer based in our Austin Four Points Office you will operate as the primary Engineering resource for our support and enterprise teams. You will work closely with other engineers, UI designers, and product managers to help solve platform issues and extend upon our core platform functionality.

Technical Support Engineer (Remote)

CrowdStrike
Austin
4 days ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Technical Support Engineer

AlertMedia
Austin
6 days ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Product Support Specialist

Brightpearl
Austin
1 week ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Junior Technical Support Engineer - Americas

Plivo
Austin
3 weeks ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Customer Success Specialist

Self Financial
Austin
3 weeks ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

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