Quality Assurance & Compliance Manager
1 week ago
We’re seeking a candidate with deep and diverse Quality Assurance acumen within the Contact Center environment. The QAC Manager will be responsible for the evolution of our QAC model, discovering operational improvement opportunities from observable data, managing the QAC team and the QA systems. The ideal candidate will be open the potential evolution of the role to meet the expanding array of QAC related objectives of the organization.