Austin Tech Jobs and Startup Jobs

53

Senior Systems Engineer, Email Services

Blackbaud
Austin
12 hours ago
+41
As a System Engineer on the Infrastructure Engineering Cloud Operations/Shared Services team you will support our bulk email clients in overcoming delivery and deliverability issues by managing our fleet of Mail Transfer Agents, providing data concerning complex Internet Service Provider/Mailbox Provider issues, and supporting an application infrastructure responsible for sending billions of email messages annually. 

Network Principal Engineer

Senior Network Engineer

IT System Operations Admin

Information Security Analyst

Bright Health
Austin
12 hours ago
+31
Working as part of the Information Security team within the Technology office at Bright Health, the Information Security Analyst will report directly to the Director of Information Security and will be responsible for leading day to day IT compliance, data governance, and assisting with audit activities (internal and external). The role will include primary responsibility for defining, creating, and managing IT and organizational policies and standards in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

Integrations Engineer, Cloud

Unity
Austin
12 hours ago
+10
We are looking for a highly motivated, technically focused, Integrations Engineer to support our Austin based Sales Team. Your role will be an integral part of our Sales Team, working closely with our Solutions Engineers and Account Managers to assist with onboarding of new customers. Your new role will include supporting a variety of tasks including evaluating game servers, writing evaluations reports, integrating customers with our services suite, communicating with potential customers and assisting with other internal projects. You will have an excellent attention to detail, ability to prioritise tasks and awesome communication skills.

Azure Training Architect

A Cloud Guru
Austin
1 day ago
+47
As an Azure Training Architect at A Cloud Guru, your primary focus will be to create advanced training tools in a variety of content mediums that will provide a path of education to our ever growing student base! These courses and materials are made available online through A Cloud Guru's virtual training portal. The courses include (but are not limited to) video lessons, live lab environments, quizzes, study guides and flashcards. Assuring student’s success is of the utmost importance at A Cloud Guru and you will play a huge part in that! This role reports to the Course Development Director. 

Security Operations Specialist

Procore Technologies
Austin
1 day ago
+32
As a Security Operations Analyst on our IT team, you’ll join a matrixed organization with the goal of improving and maturing security management processes. With the support of an exceptional group of colleagues and partners, you’ll assess the impacts of vulnerabilities, develop and implement mitigation plans, and document all findings.

Senior Manager, Customer Success

Tools and Tech Administrator

RigUp
Austin
1 day ago
+25
RigUp is hiring a Tools & Technology Administrator that will be responsible for building, maintaining, and reporting on various online tools. Examples of tools you will work with include, but are not limited to, Learning/Content Management Systems, project management softwares, and Salesforce connected apps. Our ideal candidate for this role will be someone who has a proven track record working closely with multiple department stakeholders and has a deep knowledge of LMS systems and how to make them work for a growing company. Sound like you? Keep reading. 

Contracts Program Manager - Defense

IT Service Desk Technician

NetSuite Administrator

Director of HSE and Compliance

Load 1 more jobs5 jobs at RigUp

Senior Technical Support Specialist

RapidDeploy
Austin
1 day ago
+31
As a Senior Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Technical Support Specialist

RapidDeploy
Austin
1 day ago
+31
As a Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Customer Success Specialist | Benefits + Bonus

REX
Austin
1 day ago
+35
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 day ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
1 day ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Internal Systems Engineer

LogicMonitor
Austin
2 days ago
+64
LogicMonitor's IT Support Specialist Tier 3 owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Sr. Cloud Systems Engineer (Azure)

Bright Health
Austin
4 days ago
+31
The Sr. Cloud Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Support Engineer - Server

Atlassian
Austin
4 days ago
+59
This isn't your ordinary Support Engineer role. If you love solving the deepest and gnarliest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is changing its focus to allow it to scale with the business. We're on the lookout for Support Engineers to join our growing team that is serious about pursuing one goal: Making our customers awesome! Are you the go-to person for technical support when nobody else knows what to do? Do you have relationships with customers where they ask for you by name? Here at Atlassian, we help teams turn ideas into reality with our world-class collaboration tools.

Senior Enterprise Support Engineer

Atlassian
Austin
4 days ago
+59
You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Head of IT, Customer Support Technology

Atlassian
Austin
4 days ago
+59
We are looking for a passionate and results-oriented Head of IT, Customer Support Tech to join our strong team in Austin. You will be responsible for building and managing Atlassian's Customer Support Technology platforms. The platform enables Customer Support Engineers to efficiently help our customers. The platform provides a fabulous omnichannel experience for our customers.

Manager, Customer Support

Place Technology, Inc.
Austin
4 days ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Sales Director, Insurance (East)

Medallia
Remote
5 days ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Network Engineer

Compeat
Austin
5 days ago
+42
We’re looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations. The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Technical Support Engineer (Remote)

CrowdStrike
Austin
5 days ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Manager, Falcon Complete

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