Austin Tech Jobs and Startup Jobs

125

Senior Customer Success Engineer

LeanDNA
Austin
18 hours ago
+32
Act as the primary point of contact for a group of customers. Map customer processes to LeanDNA capabilities & data model. Interface with other internal team members (data integration, product, engineering, sales, etc.) as needed to ensure that your implementations are on schedule. Understand LeanDNA product and supply chain domain well enough to validate data and work with the internal data integration team to fix data issues. Monitor key customer success metrics to ensure that LeanDNA is driving results and helping customers achieve their goals. Conduct periodic business reviews with customer executives (both in-person and over web meetings). Provide proactive guidance to key users, encourage adoption, and assist in education on product updates. Coordinate with customer executive sponsors and supply chain teams to schedule kickoff meetings, facilitate training sessions, help with strategic goal setting, and identify potential expansion opportunities. Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at LeanDNA. Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts.

Customer Support Representative (Overnight)

Procore Technologies
Austin
19 hours ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Manager, Custom Solutions

Executive Assistant

Staff Software Engineer (Backend)

Customer Support Representative

Staff Software Engineer, IT Engineering

Manager, Enterprise Customer Success

Principal Software Engineer (Backend)

Load 4 more jobs8 jobs at Procore Technologies

Customer Service Representative

Vrbo
Austin
19 hours ago
+52
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things Vrbo, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Associate Partner Success Strategy Analyst

Partner Success Strategy Specialist

Global Multimedia Learning Manager

Manager, NA Trust & Safety Operations

Load 1 more jobs5 jobs at Vrbo

Senior Information Security Engineer

Blackbaud
Austin
19 hours ago
+41
Information Security Engineers are responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and our Client’s most sensitive information. They diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. Serving as the highest escalation point in the series, they are primarily involved in the analysis, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.

Director of Professional Services

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Lean Six Sigma Black Belt / Master Black Belt

Senior Systems Engineer,

Load 5 more jobs9 jobs at Blackbaud

Executive Assitant

AdAction Interactive
Austin
19 hours ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Director of Customer Support

Tiger Pistol
Austin
23 hours ago
+15
We are currently seeking a Director of Client Support, to lead our team into a new era of growth. As the Director, you will be responsible for setting the standards by which we communicate with and support our customers, establish and monitor metrics for success, develop a career pathing and performance management plan, and work closely with other department leaders to ensure fluid cross functional information sharing.

Backend Engineer - Billing

Cloudflare
Austin
19 hours ago
+21
We are looking for a engineer to join our billing team; an energetic team focused on finding robust, pragmatic and elegant solutions to difficult problems. You will work on a range of transactional microservices written in Go. Our tech stack is a modern container-based microservice architecture. Technologies we use include Docker, Go (golang), PostgreSQL, Redis, Kafka and the usual Unix/Linux tools and workflows. We strive to build reliable, fault tolerant systems that can operate at Cloudflare’s scale.

Technical Support Engineer - Multilingual Preferred

Senior Security Engineer - Infrastructure

Senior Product Security Engineer

IT Security Manager

DevTools Systems Engineer

Senior Network Engineer

Competitive Intelligence Manager

Team Lead, Customer Success Manager

Systems Engineer - Data Intelligence

IT Business Systems Manager

Systems Engineer

Systems Engineer - Spectrum

Software Engineer - DNS

Product Security Engineer

Customer Success Manager

Load 10 more jobs16 jobs at Cloudflare

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
1 day ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
1 day ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
1 day ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
1 day ago
+22
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Office Manager - ATX

Shipwell
Austin
1 day ago
+37
Be the first friendly face to greet visitors when they come into the office. Keep the office stocked with healthy snacks . Manage & negotiate office vendors such as: - Phones, internet, zoom conferencing, laptops, furniture, printers, property managers. Order, organize, and keep an inventory of all office supplies. Set up desks for new hires and order equipment needed. Manage and track all assets (Laptops, iPads, ect). Be proactive and know what improvements need to happen in the office before anyone else. Coordinate itineraries and travel arrangements for CEO & President as needed (air/ground travel, accommodations, etc.). Assist in planning office happy hours, parties, and outings. Travel between the North Austin (Domain) office and the Central Austin (Downtown) office. Support two offices and be able to proactively identify office and team needs.

Systems Engineer

LogicMonitor
Austin
1 day ago
+63
Play critical role in creation and support of all Internal Systems infrastructure. Contribute to and maintain Active Directory. Architect and administer Atlasssian tools JIRA and Confluence. Setup and administer SSO (Okta) for company SaaS tools. Configure and administer network hardware. Ex: Firewalls, switches, access points. Be the gatekeeper for company tools making sure proper access is granted and restricted. Work closely with the IS team as a mentor and escalation point. Contribute to business continuity planning by creating runbooks and assist in the event of outages. Provide remote support for other offices & be available for global offices in the case of an emergency. Maintain high standards in organization and cleanliness of our server rooms. Contribute to LogicMonitor AV needs as needed (e.g. webinars, company wide trainings, sales meetings, etc.

Director, Training and Enablement

Business Systems, Salesforce Administrator

Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

Load 2 more jobs6 jobs at LogicMonitor

Technical Support Associate

DISCO
Austin
1 day ago
+34
DISCO’s growing services team is seeking a customer-focused Technical Support Associate. In this role, you will provide assistance to end-users throughout the legal discovery process, troubleshoot technical issues, and guide customers to use the DISCO platform optimally. You will also provide critical technical input to the Engineering team to diagnose and address platform issues and prioritize enhancements to the product. The ideal candidate will have a passion for solving problems and creating highly satisfied customers. The role requires excellent technical skills in order to understand and address data file issues, identify and navigate network problems, and diagnose issues. The role also requires the ability to communicate effectively to both technical and non-technical users.

Technical Support Associate (Nights & Weekends)

VP of Operations

IT Systems Administrator

Executive Assistant

IT Systems Administrator

Enterprise Solutions Director

Executive Assistant

Technical Operations Analyst

Client Success Manager

Technical Support Associate (Weekend Night Shift)

Load 7 more jobs11 jobs at DISCO

Executive Assistant

Opcity Inc
Austin
1 day ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Consumer Success Manager

Customer Service Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Call Center Representative

Client Success Representative

Systems Engineer

Load 4 more jobs8 jobs at Opcity Inc

Customer Support Representative

RigUp
Austin
1 day ago
+27
You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Engagement Manager

Customer Engagement Specialist

Managing Director, New Verticals

IT Technician

Senior Director, Operations

Strategy and Planning Director, Operations

Credit Lead

Customer Support Representative (Weekend Support)

Load 5 more jobs9 jobs at RigUp

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 day ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Developer Documentation Specialist

BigCommerce
Austin
1 day ago
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Developer Documentation Specialist. BigCommerce is seeking an outstanding Developer Documentation Specialist with a proven ability to develop content targeted to professional developers and technical audiences for our SaaS eCommerce platform. This team helps set our documentation strategy and partners with our Product & Engineering teams to make documentation an interactive experience that ensures we're meeting the needs of successfully educating, informing, and guiding developers and partners. The ideal candidate has a technical background that enables her or him to easily outline content strategies and interact with engineers, product managers, technical program managers and customer-facing teams.

Site Reliability Engineer II, (Infrastructure Team)

Technical Support Representative

Senior Software Engineer, Ruby

Software Engineer II, Ruby (I&AM Team)

Senior Software Engineer, Ruby (I&AM Team)

Load 2 more jobs6 jobs at BigCommerce

Software Engineer (Growth)

Built In
Austin
1 day ago
You have programmed with modern frontend and backend languages. A small list of examples for such languages include Go, Python, PHP, Ruby, JavaScript, TypeScript, and CoffeeScript. You will have at least 2+ years of experience. You love solving puzzles. Maybe that's writing code on personal projects; maybe that's doing thousand-piece jigsaw puzzles; maybe that's Rubik's cubes. You strive to understand how things are put together and why they aren't working. You want to be a part of a team that succeeds as a unit, and you want mentorship from other engineers as much as you want to mentor those engineers yourself. You understand that communication and transparency is vital to being part of any functional team.

Customer Care Technician

HotSchedules
Austin
1 day ago
+40
Are you passionate about providing an unrivaled Customer Care experience, you have a super positive attitude and are self-motivated. The ideal candidate will thrive in a high volume, multi-tasking environment and be extremely detail oriented. If you have the ability to be accountable for your work, to take lead in a very busy environment and know how to prioritize and organize with only a moment’s notice, then you may be the person we are looking for! 

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs