Austin Tech Jobs and Startup Jobs

64

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
2 hours ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
2 hours ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Frontend Developer

ShipperHQ
Austin
5 hours ago
+12
Job Description ShipperHQ is a bootstrapped startup with an office in Austin, TX (Southwest Parkway) making a big impact in the eCommerce Shipping space. Founded in 2009, we are a premier shipping experience manager for eCommerce sites, selling to clients large and small around the world. We have a fantastic reputation and are recognized for our high-quality service. Our SaaS product, ShipperHQ, launched in 2015 and is growing quickly! Our

Internal Systems Engineer

LogicMonitor
Austin
1 day ago
+64
LogicMonitor's IT Support Specialist Tier 3 owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Network Principal Engineer

Blackbaud
Austin
1 day ago
+41
Blackbaud is seeking a Network Principal Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions.

Senior Network Engineer

IT System Operations Admin

Principal Product Manager

realtor.com
Austin
1 day ago
+14
You will passionately solve the real challenges home buyers face – making one of life’s biggest moments better for millions of people. Work in close and deep collaboration with design and engineering – nimbly creating and crafting product solutions together. You’ll motivate and guide product development to form the basis of personalizing the buyer’s journey, working as part of a small, empowered team of designers and engineers. Together, with a clear mission in your heads and hearts, you’ll ship a lot of engaging, beautiful and personalized new product experiences that genuinely solve buyer problems and delight them with what you create. 

Senior Product Manager

Product Manager

Principal Product Manager, Consumer Experience Personalization

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Client Success Representative

Call Center Representative

Sr. Product Manager, Consumer Experience

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Product Manager

RapidDeploy
Austin
1 day ago
+31
As a Product Manager you will help develop and socialize the product roadmap for one of RapidDeploy’s feature teams. RapidDeploy’s cloud-native platform enables 911 call-takers, dispatchers and first responders to quickly access and document the data they need to provide the most rapid and informed response to an incident. Your role will enable new capabilities that build upon the most innovative and intuitive platform in the industry. This role will require the ability to lead and work among a wide array of stakeholders, partners, clients and users.

Contracts Program Manager - Defense

RigUp
Austin
1 day ago
+25
RigUp is hiring a Business Operations Manager Defense that will be responsible for facilitating various day to day operational responsibilities and business development initiatives for our Maritime business. Our ideal candidate for this role will be someone who enjoys working in a fast-paced environment, finds purpose in building businesses, and strives to exceed expectations every time.

IT Service Desk Technician

NetSuite Administrator

Director of HSE and Compliance

Sr. Cloud Systems Engineer (Azure)

Bright Health
Austin
2 days ago
+31
The Sr. Cloud Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Support Engineer - Server

Atlassian
Austin
2 days ago
+59
This isn't your ordinary Support Engineer role. If you love solving the deepest and gnarliest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is changing its focus to allow it to scale with the business. We're on the lookout for Support Engineers to join our growing team that is serious about pursuing one goal: Making our customers awesome! Are you the go-to person for technical support when nobody else knows what to do? Do you have relationships with customers where they ask for you by name? Here at Atlassian, we help teams turn ideas into reality with our world-class collaboration tools.

Senior Enterprise Support Engineer

Atlassian
Austin
2 days ago
+59
You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Product Manager, InfoSec

Atlassian
Austin
2 days ago
+59
You'll be responsible for requests from other teams and establishing your own roadmap of improvements by analyzing internal data and using customer insights. You are an efficient decision maker who prioritizes based on business value. You bring together requirements from stakeholders, benchmark with other companies on best practices, and understand industry trends. You will drive improvements that affect key company metrics.

Product Manager, Product Integrations

Atlassian
Austin
2 days ago
+59
Driving product roadmap and execution for a big chunk of our Off Atlassian products, in concert with cross-functional peers. Execution against our plan in collaboration with Engineering and Design peers: making tradeoffs, anticipating staffing needs, risks, and ensuring frequent and clear communication internally and with customers. Bringing new applications to market in concert with the strategic partners Atlassian is working with, working with marketing and product teams within and outside of Atlassian. Shaping Atlassian’s product thinking about Off Atlassian customers.

Head of IT, Customer Support Technology

Atlassian
Austin
2 days ago
+59
We are looking for a passionate and results-oriented Head of IT, Customer Support Tech to join our strong team in Austin. You will be responsible for building and managing Atlassian's Customer Support Technology platforms. The platform enables Customer Support Engineers to efficiently help our customers. The platform provides a fabulous omnichannel experience for our customers.

Manager, Customer Support

Place Technology, Inc.
Austin
3 days ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Sales Director, Insurance (East)

Medallia
Remote
4 days ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Network Engineer

Compeat
Austin
4 days ago
+42
We’re looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations. The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Regional Director (Texas)

MongoDB
Austin
4 days ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Technical Support Representative

BigCommerce
Austin
4 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

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