Austin Tech Jobs and Startup Jobs

90

Global Supply Manager

Cloudflare
Austin
21 hours ago
+42
We are looking for a Strategic Sourcing Manager to support our commercial hardware engagement with strategic partners (focused on server and network equipment). You will be part of a team focused on sourcing key hardware technologies and executing on the commercial strategy for Cloudflare’s 200+ data centers. Cloudflare takes a long term and technical approach to hardware sourcing, comparing ourselves to the best in class cloud companies. You will lead the team on ambitious goals for our hardware sourcing around technology cost, quality, and supply.

Technical Support Engineer - Multilingual Preferred

Systems Engineer - Hardware Validation

Customer Success Manager

Technical Support Engineer - Returnship

Senior Security Engineer - Infrastructure

Globalization Lead

Director of Product Content

DevTools Systems Engineer

Systems Engineer - Spectrum

Systems Engineer - Data Intelligence

Systems Engineer - Argo Tunnel

Systems Engineer

Software Engineer - DNS

Senior Network Engineer

Load 10 more jobs15 jobs at Cloudflare

Technical Support Engineer

Rapid7
Austin
21 hours ago
+24
Are you passionate about delighting your customers and helping them solve complex application issues? Are you the person who enjoys technical challenges and thrives to learn and develop skills beyond expectations? Then you are the right person to join our unique support team! As a Technical Support Engineer, you provide premier support to a wide range of technical customers. Alongside the Support team you will use your expertise and knowledge to help solve application problems for our valued customers. This position is full-time and based in our office in Austin.

Market Development Manager, Power & Utilities

Cognite
Austin
1 day ago
As a Market Development Manager, you will contribute to Cognite’s growth by winning new business with Power & Utility accounts, who are headquartered in your territory. You will help customers achieve improved business results through their adoption of Cognite Applications and the Cognite Data Fusion Platform to improve customers’ operational results in the Utilities industry.

Software Architect - Platform Security

Procore Technologies
Remote
1 day ago
+32
As a Software Architect, you’ll work across multiple organizations and teams that oversee a variety of products and applications that Procore customers use to manage construction projects from inception to completion. To be successful in this role, you must be able to navigate Engineering, Product, and Business teams to build and drive your architectural vision. You’ll leverage your strong communication skills to share your vision, ideas, and instruction with other leaders and levels of individual contributors across the company.

Principal Software Engineer

Software Architect - Applications

Security Operations Analyst

Software Architect - Identity and Access Management (IAM)

Senior Manager, Customer Success

Load 2 more jobs6 jobs at Procore Technologies

Sr. Manager, Growth

Bestow
Austin
1 day ago
+29
As a Senior Manager of Growth you will lead the strategy and growth of marketing partners, lead-generation opportunities, and partnerships at Bestow. -You will be working to source and grow new opportunities for customer acquisition, helping to expand Bestows footprint and sales across a variety of industries and verticals. -Targeted verticals range from Fintech & Insuretech apps, benefits providers, lead-generation partners and advertising networks. -Lead the prospecting, onboarding and scaling of partners and be a critical subject matter expert on each partner, their own growth story, and the levers available to further sales traction.  This is a high-visibility, key role with a sizeable annual budget and day-to-day interfacing with VP & C-level executives.

Customer Support Specialist

AffiniPay
Austin
1 day ago
+32
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Associate Customer Success Manager

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Associate Web Content Publisher (Contract)

Technical Support Representative

Sr Advanced Firmware Engineer

Resideo
Austin
1 day ago
+18
Job Description Essential Responsibilities:  Resideo is looking for a creative Senior Advanced Firmware Engineer to join the Provisioning Excellence Team based in Austin, TX.  This team is responsible for ensuring our customers have a world class setup experience with Resideo security and comfort products.  You will partner with world class engineers and leaders to design and develop embedded firmware for home automation and security devices.

Technical Support Engineer - Americas

Plivo
Austin
1 day ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 day ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Tableau Administrator

MongoDB
Remote
1 day ago
+50
MongoDB is looking for a Tableau Server Administrator to join their Data Architecture team. This position requires strong technical acumen, excellent organizational skills, and a passion for building highly-performant solutions. You will be leading administration activities to scale up our Tableau platform to handle large volumes of data from our data lake. You will create and maintain the framework that enables Tableau users to publish, share, manage, and connect to data sources and workbooks, as well as monitor product performance and establish Tableau governance best practices.

Customer Success Training Specialist

Self Financial
Austin
1 day ago
+38
As a Customer Success Training Specialist, you will be responsible for ensuring our Customer Success team is providing high quality, accurate, and timely information to our valued customers across our support channels (phone, chat, and email). You will have the opportunity to build out new processes, set team-wide goals, and drive direct impact to our business and customers. You will work closely with the Customer Success team and leadership to shape Self and how we operate by providing insights on where we can improve as a team, ideas for tool enhancements that will help us scale, and product improvement suggestions for our cross-functional stakeholders.

Customer Success Specialist (Part-Time)

Self Financial
Austin
1 day ago
+38
As a part-time Customer Success Specialist, you will be supporting Self’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via email and chat. You will work closely with the Customer Success team and leadership to shape Self by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment where we celebrate our customer's successes and thrive on achieving our customer-centric goals.

Customer Success Specialist

Self Financial
Austin
1 day ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

Customer Success Manager

Square Root
Austin
2 days ago
+29
As a Customer Success Manager, you will work alongside our automotive customers to ensure their success with our software platform, CoEFFICIENT. The ideal candidate is enthusiastic about creating an unequaled level of service for our customers, while leaning into your curiosity + wearing multiple hats. We pride ourselves on developing lasting relationships with our customers by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Enterprise Support Manager

Atlassian
Austin
2 days ago
+59
As the Enterprise Cloud Support Manager, you'll lead support teams located in multiple geo's servicing our enterprise cloud customers. Our Enterprise Support for Cloud offering is part of Atlassian's Enterprise program and caters to strategic and mission-critical customers. In this role, you'll set the bar for Atlassian's cloud support offerings by driving improvement projects, establishing a standard for quality service, and building a culture that's relentlessly focused on customers. This is a multi-faceted role that will require a broad skillset in both people leadership, strategic prioritization, and legendary customer service and communication skills. You'll be responsible for the overall health of the Enterprise Support offerings. This role includes identifying and coaching great support engineers, building a culture of excellence around support operations, driving insights into our product groups, and creating an identity and brand around the priority offering.You can read more about our Premium Support offering here: https://www.atlassian.com/premium

Asset Protection Manager

Kendra Scott
Austin
2 days ago
+33
We have an exciting opportunity to support the rapid growth of our stores! Reporting to our Sr Director of Retail Operations, our Asset Protection Manager implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud and maintain safe and secure environments for our stores and Home Office. This role combines the need for proven asset protection and operations experience with exceptional relationship-building and influencing skills to drive business results.

Director of Customer Care

Seasonal Customer Service Representative

Director of Member Support

Sana
Remote
2 days ago
+33
We are looking for a passionate, data-driven, and empathetic person to join us to lead our member advocate team. In this role, you will be responsible for delivering the member experience of our future, providing simple yet impactful interactions with humans and technology -- all while personalizing the experience, maximizing engagement, and driving outcomes that truly matter to our end users. Success will be measured through member engagement, customer satisfaction, net promoter score, and our ability to meet and exceed customer support SLAs. All while enhancing the daily lives of our members, customers, and team. If you are looking for a job, this isn’t it. If this feels like a calling, keep reading.

Customer Success Associate

Homeward
Austin
2 days ago
+11
The Customer Success Team acts as the leading edge of customer engagement for all new Homeward applicants and is responsible for driving conversion of high-intent, highly qualified customers. As part of the team, you’ll be responsible for quickly engaging with and educating prospective customers and their agents on the Homeward Way while helping them start their journey. This position will challenge your ability to establish and implement complex operational processes while working cross-functionally with other critical teams including operations, product, engineering, and customer experience among others.

Senior Systems Engineer, Email Services

Blackbaud
Austin
3 days ago
+41
As a System Engineer on the Infrastructure Engineering Cloud Operations/Shared Services team you will support our bulk email clients in overcoming delivery and deliverability issues by managing our fleet of Mail Transfer Agents, providing data concerning complex Internet Service Provider/Mailbox Provider issues, and supporting an application infrastructure responsible for sending billions of email messages annually. 

Network Principal Engineer

Senior Network Engineer

IT System Operations Admin

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