Austin Tech Jobs and Startup Jobs

36

Technical Support Representative

Expedia Group
Austin
9 hours ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Senior Technical Support Specialist

RapidDeploy
Austin
12 hours ago
+31
As a Senior Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Technical Support Specialist

RapidDeploy
Austin
12 hours ago
+31
As a Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Internal Systems Engineer

LogicMonitor
Austin
1 day ago
+64
LogicMonitor's IT Support Specialist Tier 3 owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Network Principal Engineer

Blackbaud
Austin
1 day ago
+41
Blackbaud is seeking a Network Principal Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions.

Senior Network Engineer

IT System Operations Admin

Senior Software Engineer, Account Management Platf…

ThousandEyes
Austin
2 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Sales Director, Insurance (East)

Medallia
Remote
4 days ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Technical Support Engineer (Remote)

CrowdStrike
Austin
4 days ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Manager, Falcon Complete

Manager of Customer Success

A Cloud Guru
Austin
5 days ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

Software Engineer, Stitch

MongoDB
Austin
5 days ago
+50
Collaborate effectively with teammates and colleagues across the organization. Write high quality (e.g. clean, well-tested) code. Deliver tasks on-time, clearly communicate challenges or roadblocks. Participate actively in the code review process. Design effective solutions to challenging software engineering problems. The Senior Engineer will be successful in this role when they.

Regional Director (Texas)

MongoDB
Austin
5 days ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Technical Support Representative

BigCommerce
Austin
5 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

AWS Training Architect

A Cloud Guru
Remote
6 days ago
+47
Our Training Architects are cloud experts who love sharing their knowledge of and passion for cloud computing with others. They are part technical SME, part coach and are fuelled by a love of learning about the latest cloud technologies. Training Architects make and maintain the content on the A Cloud Guru online learning platform - basically the video lessons, live lab environments, assessments, study guides and flashcards that our students love. They are supported by a dedicated content team that includes content managers, video editors, technical reviewers and learning specialists. So even if training or content creation isn’t something you’ve done before, you will have all the support you need to turn your passion into expertise.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
6 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
6 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
6 days ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Software Architect, Identity and Access Management

Procore Technologies
Austin
6 days ago
+32
As a Software Architect specializing in Identity and Access Management (IAM), you’ll work across multiple organizations, partnering closely with Engineering, Product, and Business teams to craft the future of Procore’s IAM strategy. You’ll leverage your strong communication skills to share ideas, build and drive your architectural vision, and instruct other leaders and contributors across the company.

Senior Manager, Customer Success

Principal Software Engineer

Software Architect - Applications

Security Operations Specialist

Load 1 more jobs5 jobs at Procore Technologies

Technical Support Engineer

AlertMedia
Austin
1 week ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Digital Manufacturing ERP Manager - Dynamics

H-E-B
Remote
1 week ago
+44
You will recruit, coach and grow a high performing ERP team with a mix of technical and functional expertise. You will deliver and maintain Microsoft’s D365 for HEB’s Manufacturing Division. This will include Procurement, Operations and Finance functions. Your team will work as part of a cross-functional group with project planning and delivery, in-house development, Manufacturing Execution System and Controls systems expertise available.  You will provide project leadership for your team and take ownership of your team's delivery.  You will be a key contributor in the relationship with Microsoft related to D365. You will manage third party systems integrator’s quality and ensure that H-E-B can be self-sustaining in ERP maintenance, stability and ongoing development.  You will drive iterative and on-time delivery of solutions. 

Senior Systems Developer - Manhattan Systems

H-E-B
Remote
1 week ago
+44
The Transportation Systems Team is responsible for full lifecycle management of systems designed for inbound and outbound transportation visibility, Transportation analysis & optimization and Transportation resource planning.

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