Austin Tech Jobs and Startup Jobs

27

Team Lead, Cyber Security Threat Management and Fo…

Blackbaud
Austin
1 hour ago
+41
• This is a player/coach role with the expectation of being an individual contributor and driving the vision and strategy of our program forward. Functions will include incident response, detection and alerting, measuring team effectiveness, and understanding the trends, themes, and details of threats against Blackbaud and its' customers. Leveraging lessons learned from each of these areas to drive product and corporate strategy to address root causes. • This role will be a key team member of our Digital Forensics team, conducting data forensic investigations for enterprise security incidents including but not limited to internal and external intellectual property theft, attacks/intrusions, computer abuse and insider threat investigations. • Maintain detection, alerting and incident response processes that meet and exceed compliance and regulatory requirements (GDPR, PCI, HIPAA, SOX).

Customer Success Manager, Customer Success Operations

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Senior Systems Engineer,

Load 8 more jobs12 jobs at Blackbaud

Executive Assistant, CIO

Procore Technologies
Austin
1 hour ago
+20
As an Executive Assistant, CIO you’ll be at the center of the action with Procore’s dynamic and growing IT team. As a successful Executive Assistant, you have a strong work ethic, high attention to detail, and excellent critical thinking skills. You thrive in a changing, dynamic environment and are exceptionally flexible, able to carry out a broad scope of responsibilities including schedule management, coordination of travel and events, project planning, and drafting of internal and external communications on behalf of the Chief Information Officer. You’ll also be responsible for gathering data, creating ad hoc reports, and preparing presentation materials.

Senior Salesforce Engineer

Customer Success Manager, Mid-Market

Principal Software Engineer (Backend)

Manager, Custom Solutions

Staff Software Engineer (Backend)

Senior Manager, Customer Support

Executive Assistant

Load 4 more jobs8 jobs at Procore Technologies

Sr. Executive Assistant- Contractor

BigCommerce
Austin
1 hour ago
+43
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Sr. Executive Assistant. The Sr. Executive Assistant will leverage their superior organizational and communication skills to provide administrative support to our Executive leadership team with their fast-paced schedules through calendar management, travel planning, reporting, budgeting, research, presentation preparation and other important tasks.

Technical Support Representative

Product Support Engineer

Manager, Education Services

Associate Customer Success Manager

Load 1 more jobs5 jobs at BigCommerce

Cloud Deployment Engineer, IdentityNow

SailPoint
Austin
6 hours ago
+34
The Cloud Solutions Specialist (part of our Professional Services team) plays an important role in the successful setup, integration and deployment of SailPoint’s Identity as a Service offering, IdentityNow, for our customers and implementation partners.  This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.  

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
4 days ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Principal Software Engineer, Account Management Pl…

ThousandEyes
Austin
4 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Senior Software Engineer, Account Management Platf…

ThousandEyes
Austin
4 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Sr. Enterprise Customer Success Manager

LogicMonitor
Austin
4 days ago
+63
The Enterprise Customer Success Manager's (ECSM) mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business (ENT) customers. As the primary point of contact, the ECSM is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Associate Technical Support Engineer

Customer Success Manager (Texas)

Medallia
Austin
4 days ago
+51
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

User Success Specialist - Phone Speciality

ShipStation
Austin
4 days ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
4 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Sr. Software Engineer

SailPoint
Austin
5 days ago
+34
The IdentityNow team is looking for a performance analyst / engineer to help us improve the speed and capabilities of our software product.  The performance analyst / engineer works in our Engineering group in Austin to load test, quantify, and propose patches and architectural improvements to how the IdentityNow stack operates.  The aim is to minimize transaction times, minimize network latencies, minimize back-end operations, and expand the concurrency capabilities of the system.

Kernel Tester

CrowdStrike
Austin
6 days ago
+44
This is a specialized Software Development Engineer in Test (SDET) position within the Strategic Research Initiatives (SRI) team, which works closely with the sensor engineering team to develop and release advanced product initiatives. As a key contributor to the team’s focus on quality and performance of the sensor kernel components, the ideal candidate will be proficient in low-level performance profiling of kernel drivers across supported platforms and technologies. This role will also require periodic driver development in C/C++, as well as test harness and framework improvements in Python.

Software Engineer, ECD Cloud

Technical Support Engineer

Software Engineer - Services TechOps

SDET - Services TechOps

Senior Software Engineer, Windows Detections

Senior Software Engineer, Mac/Linux Detections

Software Engineer

Software Tools Engineer - Linux Sensor

DataCenter Manager, TechOps

SDET - Windows Endpoint Protection

Senior Engineer - Linux Container

Software Development Engineer in Test-Mobile Sensor

Software Development Engineer in Test - Mac

Software Development Engineer in Test - Linux Sensor

Software Development Engineer-Linux Sensor

Senior Network Engineer

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Sr. Software Engineer – Windows Endpoint Protection

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Sr. Software Engineer - Sensor

Load 10 more jobs26 jobs at CrowdStrike

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Pricing Manager

AlertMedia
Austin
1 week ago
+36
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager

Jolly
Austin
1 week ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Executive Assistant

RapidDeploy
Austin
2 weeks ago
+31
Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring an Executive Assistant to the CEO, based in our Austin, TX office. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve

Manager, Customer Success

MongoDB
Austin
2 weeks ago
+50
We are looking for an experienced and ambitious people leader to help build and grow a team of Customer Success Specialists. As a Manager, you will play an integral part in the growth and success of MongoDB and our customers. You will also be responsible for designing and executing initiatives aimed at increasing our customer retention, satisfaction, and adoption of MongoDB.

Executive Assistant

MongoDB
Austin
2 weeks ago
+50
In this role you will be supporting 1 SVP and 2 AVPs with an opportunity for additional responsibilities. Your day will consist of managing and prioritizing a steady stream of requests, meetings and trips, and anticipating how your Execs want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch-in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You know Google apps for business like the back of your hand and thrive in a fast-paced environment without getting frazzled.

Implementation & Support Analyst

Brightpearl
Austin
2 weeks ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

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