Austin Tech Jobs and Startup Jobs

8

Technical Support Engineer - Returnship

Cloudflare
Austin
1 day ago
+42
We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team that is responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build big data analytics tools. This is a position where you will learn the inner workings of Cloudflare's technology, while also getting to work directly with our customers. 

Data Center Security Compliance Manager

Systems Engineer - Infrastructure Hardware Tools

Senior Security Engineer - Infrastructure

Globalization Lead

Senior Director - Head of Real Estate & Workplace Operations

DevTools Systems Engineer

Systems Engineer - Spectrum

Systems Engineer

Systems Engineer - Data Intelligence

Systems Engineer - Argo Tunnel

Software Engineer - DNS

Senior Network Engineer

IT Business Systems Manager

Senior Product Security Engineer

Head of Commercial Hardware Acquisition

Customer Success Manager - Associate

Technical Support Engineer - Multilingual Preferred

Systems Engineer - Hardware Validation

Associate Customer Success Manager - Latin America

Customer Support Manager (North America)

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Vendor Manager, NA

Expedia Group
Austin
1 week ago
+53
Our Global Customer Experience Team is seeking a Vendor Manager who will passionate about ensuring our vendors are delivering the highest quality services to our customers by evaluation of processes and procedures. In this position, you will collaborate with both external vendors and internal partners across all North America Vrbo brands with a focus on improving customer experience performance in customer service, sales, and operations. Critical metrics include service level, conversion, quality, customer contact rate, and costs. You will play a role in handling vendor relationships, defining process and systems between our Vrbo product and processes that improve customer experience. Reporting directly to the Senior Manager, NA Partner Performance in outsourcing, you will work in a matrices environment. This role will require domestic and international travel up to 20% of the time.

Customer Success Manager

AlertMedia
Austin
1 week ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Call Center Agent (Part-Time)

Modernize
Austin
2 weeks ago
+43
Utilize a script to contact and qualify homeowners that submitted home improvement requests. Make outbound calls in a fast paced environment. Partnering qualified homeowners with A+ contractors. Use VoIP software (Five9) to set appointments and make auto dialed calls. Provide feedback to make our Call Center better.

Sr. Technical Support Engineer

Quali
Austin
1 month ago
The Sr. Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of advanced network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven expertise in extensive network support of high-availability networks, applications, and the ability to provide support to Tier 1 staff is required.  This position may require a rotating schedule and support off-hours.

Technical Support Engineer

Quali
Austin
1 month ago
The Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven knowledge in extensive network support of high-availability networks, applications, and the ability to provide support to end customers and partners.  This position will require a rotating schedule and support off-hours.

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 month ago
+35
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are tech savvy, and you absolutely LOVE working with people and troubleshooting. You understand that patience is a virtue. You will be a part of the Operations team responsible for creating and maintaining a happy and employed community.

Operations CEO Office - Global Role

Adia
Austin
1 year ago
+35
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions, and then be fully responsible for executing on them

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