Austin Tech Jobs and Startup Jobs

14

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
4 days ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Customer Support Engineer

ActiveProspect, Inc.
Austin
6 days ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Customer Success Manager

Jolly
Austin
1 week ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Customer Success Manager, Education Segment

Adobe
Austin
1 week ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Office Manager & Executive Assistant

Pushnami
Austin
2 weeks ago
+38
Pushnami is the omnichannel subscriber engagement & messaging platform used by more than 20,000 global sites. Delivering more than 10 billion messages per month across browser-based push notifications, mobile app push notifications, and email, Pushnami enables brands to quickly capture more subscribers, intelligently market to them, and grow their revenue. We are seeking a passionate and energetic Office Manager & Executive Assistant to be

Senior Software Engineer

Adobe
Austin
2 weeks ago
+57
Adobe’s Magento Community Engineering team is looking for a Senior Software Engineer to join the Magento Community Engineering team. We are seeking a web application framework expert to help us implement complex features of the Magento system with the team of open-source engineers and lead community driven projects. At Magento, we have a strong history of delivering successful open-source software projects. Magento has community of 6K active contributors and was recently named the #1 most active PHP GitHub repository.

Customer Support Specialist

Kazoo
Austin
2 weeks ago
+29
If you are talented, detail-oriented, passionate about problem-solving, and have a knack for building relationships with customers, then we want you to join Kazoo's Customer Success team. As a Customer Support Specialist, you will become an expert in responding to inquiries related to all of Kazoo's customers. The most successful candidates are those who thrive in an environment of constant change, are able to work independently to solve problems and are extremely detail oriented.

Sr Client Partner

Adobe
Austin
2 weeks ago
+57
Consulting Delivery Client Partners have accountability for a set of named services customers, for all activity within those customer projects, and for the strategic oversight and growth of delivery business with those customers.

Technical Account Manager

Adobe
Austin
3 weeks ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Sr. Manager, Customer Success, Americas

Adobe
Austin
3 weeks ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

eCommerce Software Support Engineer

Adobe
Austin
3 weeks ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Senior Operations Engineer

Khoros
Austin
3 weeks ago
+58
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

Customer Operations Specialist

Homelytics
Austin
1 month ago
+13
We are looking for a jack of all trades, but we believe you’re out there! In this role, you’d be working closely with our Director of Client Success, Albert, with fulfilling some of the work our agents expect from us. This role is fast-paced, always changing, and gives you the opportunity to learn a little bit of everything. A mix of customer success, operations, and even content creation, we’d like to see someone who is willing to take on this role. You’d be a full-time member of the squad and first in line for future opportunities within our organization. Some of the day to day duties, early on, would include client support, profile optimization, QA for social media posts, and responding to client reviews occasionally. Here are the qualities we are looking for in our ideal candidate:

Operations CEO Office - Global Role

Adia
Austin
11 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions, and then be fully responsible for executing on them

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