Austin Tech Jobs and Startup Jobs

15

Technical Support Engineer - Returnship

Cloudflare
Austin
1 day ago
+42
We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team that is responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build big data analytics tools. This is a position where you will learn the inner workings of Cloudflare's technology, while also getting to work directly with our customers. 

Data Center Security Compliance Manager

Systems Engineer - Infrastructure Hardware Tools

Senior Security Engineer - Infrastructure

Globalization Lead

Senior Director - Head of Real Estate & Workplace Operations

DevTools Systems Engineer

Systems Engineer - Spectrum

Systems Engineer

Systems Engineer - Data Intelligence

Systems Engineer - Argo Tunnel

Software Engineer - DNS

Senior Network Engineer

IT Business Systems Manager

Senior Product Security Engineer

Head of Commercial Hardware Acquisition

Customer Success Manager - Associate

Technical Support Engineer - Multilingual Preferred

Systems Engineer - Hardware Validation

Associate Customer Success Manager - Latin America

Customer Support Manager (North America)

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Vendor Manager, NA

Expedia Group
Austin
1 week ago
+53
Our Global Customer Experience Team is seeking a Vendor Manager who will passionate about ensuring our vendors are delivering the highest quality services to our customers by evaluation of processes and procedures. In this position, you will collaborate with both external vendors and internal partners across all North America Vrbo brands with a focus on improving customer experience performance in customer service, sales, and operations. Critical metrics include service level, conversion, quality, customer contact rate, and costs. You will play a role in handling vendor relationships, defining process and systems between our Vrbo product and processes that improve customer experience. Reporting directly to the Senior Manager, NA Partner Performance in outsourcing, you will work in a matrices environment. This role will require domestic and international travel up to 20% of the time.

Cloud Deployment Engineer

SailPoint
Austin
3 weeks ago
+34
The Cloud Solutions Specialist (part of our Professional Services team) plays an important role in the successful setup, integration and deployment of SailPoint’s Identity as a Service offering, IdentityNow, for our customers and implementation partners.  This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.  

IT Business Analyst

SailPoint
Austin
3 weeks ago
+34
We are looking for an IT Business Analyst who is passionate about using technology to drive meaningful change at SailPoint.  The IT Sales and Marketing Business Analyst will be a key member of our growing IT Enterprise Applications team.  This critical role will act as the liaison between the Enterprise Applications team and SailPoint’s Sales and Marketing organizations ensuring that our business applications infrastructure and associated business processes are optimized for success.  This person will work closely across all levels of the organization to help plan, implement, and manage creative technology solutions to meet the business challenges associated with our fast paced and growing environment.  This role requires an individual with the ability to drive collaborative change by closely tying business needs to technology.

Security Analyst

SailPoint
Austin
3 weeks ago
+34
The Security Analyst will be responsible for monitoring cloud and IT infrastructure and triaging security events.  Therefore, this individual must have a strong foundation in network technologies, network protocols, system administration, and operating systems.    Leveraging IDS and SIEM, the analyst will help in locating indications of compromise, triaging and escalating high severity events, and developing intelligence.

Manager, Trust & Compliance

Duo Security
Austin
3 weeks ago
+41
Enabling growth and success for the Trust & Compliance programs and the team members. Overall strategy for Trust & Compliance. Ensuring effective execution of Trust & Compliance programs. Management of relationships with internal and external stakeholders and partners. Providing a healthy and sustainable working environment for team members.

Manager, Technical Support

SecureLink
Austin
1 month ago
+35
Work with Technical Operations team leads to coach and develop excellence in technical analysts across all resource tiers. Work with Product Development to ensure customer feedback and technical issues reported in the field receive appropriate visibility with sufficient detail. Work with Project Management to ensure implementation services and customer-facing project efforts are delivered correctly and in a timely manner, and that technical requirements are well understood by responsible contacts both internal and external. Work with Customer Success Managers to ensure customer communication, expectations, and satisfaction are well managed concerning the customer technical deployment. Be responsible for the management of the support organization and processes. Be responsible for the management of customer technical operations & processes. Monitor and report on performance and customer feedback metrics for each aspect of the Technical Operations organization.

Metasploit Security Researcher

Rapid7
Austin
1 month ago
+24
Good understanding of CS and programming principles; experience with at least one scripting language. Experience with Ruby, Python, or Go is a major plus, but Ruby is definitely not necessary as your primary language—you’ll learn a lot on the job. Proficiency with Unix/Linux or Windows command line. Experience with debugging tools such as WinDBG, OllyDBG, or GDB; some familiarity with reversing and security testing tooling like IDA Pro, Burp Suite, Ghidra, and so on is a major plus. Interest in exploit development and vuln analysis; basic understanding of different security vulnerabilities is helpful (e.g., buffer overflow, SQL injection, DoS, SSRF). Strong interest in distributed and open-source project development.  Interest in, or experience with, modern network topologies and application deployment platforms such as AWS, Azure, Kubernetes, and Docker is a plus. 

Sr. Mgr, Business Value Services

SailPoint
Austin
1 month ago
+34
SailPoint is seeking an experienced Value Advisory / Value Engineering professional to build and lead our Value Advisory Services practice.  Our Value Advisors are responsible for helping our customers transform their organizations by jointly developing justifications for technology investment decisions.  This includes aligning solutions and business outcomes to strategic imperatives, building business cases, developing value roadmaps, identification of value possibilities, shaping the opportunity value and identifying the compelling drivers for a business transformation. Successful Value Advisors provide industry thought leadership, strategic solution advice, enterprise sales insight, expert consultation to support customer co-innovation, and business process performance improvement programs. You will work closely with our sales team to ensure that the Value Advisory team enables the achievement of strategic sales goals and objectives.  The successful candidate will be knowledgeable of, and influential with diverse audiences.  You will be expected expertly communicate and sell from Line of Business teams up to the CxO level. 

Technical Support Engineer

Rapid7
Austin
1 month ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Security Associate

Rapid7
Austin
1 month ago
+24
Rapid7’s Security Consultant Development Program provides up and coming technology and security professionals and college graduates with the skills needed to become trusted advisors in all areas of our consulting services. Rapid7’s Security Consultant Development Program provides aspiring security consultants with both the technical and soft skills needed to become trusted advisors in all areas of our consulting services. Participants will work alongside our consultants and directly with our clients to identify and exploit vulnerabilities, document findings, provide security guidance and advice, to help them improve their security posture. 

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 month ago
+35
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are tech savvy, and you absolutely LOVE working with people and troubleshooting. You understand that patience is a virtue. You will be a part of the Operations team responsible for creating and maintaining a happy and employed community.

Sr. Software Engineer

SailPoint
Austin
1 month ago
+34
Develop test programs, toolkits, documentation and conduct performance testing under a variety of scenarios for the IdentityNow platform. Develop test cases, analyze, and extract best configuration practices from lessons learned. Conduct stress testing of software and infrastructure, including simulating concurrent customer access. Develop and expand existing testing frameworks to automate test cases and conduct benchmarks. Work with other engineers and services team members to help them improve performance of their deliverables. Publish results of performance tests and scalability assessments on internal reporting sites. Support sales engineer's efforts with performance facts where relevant. Train others on techniques and lessons developed from analysis of software and infrastructure behavior. Work with the engineering team to develop measureable improvements in targeted areas of performance.

Computer Vision ENG.

Athena Security INC
Austin
2 months ago
+37
Looking for a Computer Vision Engineers to join our advanced team of security AI experts.

Operations CEO Office - Global Role

Adia
Austin
1 year ago
+35
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions, and then be fully responsible for executing on them

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