Austin Tech Jobs and Startup Jobs

86

Client Partner, Engage

Unity
Austin
46 minutes ago
+10
Sell and represent Unity engage products to game developers, industry conferences and events. Work cross-functionally to enhance the available products and influence future development. Grow and expand revenue and relationship with existing partners, while also developing and selling new partners . Grow revenue from various initiatives including adding more games, onboarding new studios within the client organization, recommending consulting projects, improving outcomes for developers. Understand the full scope of developer needs from Unity engage (analytics, A/B tests, retention, monetization, user acquisition) and advocate best practices to improve performance. Effectively use technical staff to address client opportunities and issues.

Team Lead, Cyber Security Threat Management and Fo…

Blackbaud
Austin
47 minutes ago
+41
• This is a player/coach role with the expectation of being an individual contributor and driving the vision and strategy of our program forward. Functions will include incident response, detection and alerting, measuring team effectiveness, and understanding the trends, themes, and details of threats against Blackbaud and its' customers. Leveraging lessons learned from each of these areas to drive product and corporate strategy to address root causes. • This role will be a key team member of our Digital Forensics team, conducting data forensic investigations for enterprise security incidents including but not limited to internal and external intellectual property theft, attacks/intrusions, computer abuse and insider threat investigations. • Maintain detection, alerting and incident response processes that meet and exceed compliance and regulatory requirements (GDPR, PCI, HIPAA, SOX).

Customer Success Manager, Customer Success Operations

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Senior Systems Engineer,

Load 8 more jobs12 jobs at Blackbaud

Executive Assistant, CIO

Procore Technologies
Austin
49 minutes ago
+20
As an Executive Assistant, CIO you’ll be at the center of the action with Procore’s dynamic and growing IT team. As a successful Executive Assistant, you have a strong work ethic, high attention to detail, and excellent critical thinking skills. You thrive in a changing, dynamic environment and are exceptionally flexible, able to carry out a broad scope of responsibilities including schedule management, coordination of travel and events, project planning, and drafting of internal and external communications on behalf of the Chief Information Officer. You’ll also be responsible for gathering data, creating ad hoc reports, and preparing presentation materials.

Senior Salesforce Engineer

Customer Success Manager, Mid-Market

Principal Software Engineer (Backend)

Manager, Custom Solutions

Staff Software Engineer (Backend)

Senior Manager, Customer Support

Executive Assistant

Load 4 more jobs8 jobs at Procore Technologies

Sr. Executive Assistant- Contractor

BigCommerce
Austin
50 minutes ago
+43
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Sr. Executive Assistant. The Sr. Executive Assistant will leverage their superior organizational and communication skills to provide administrative support to our Executive leadership team with their fast-paced schedules through calendar management, travel planning, reporting, budgeting, research, presentation preparation and other important tasks.

Technical Support Representative

Product Support Engineer

Manager, Education Services

Associate Customer Success Manager

Contract Office and Experience Coordinator

Load 2 more jobs6 jobs at BigCommerce

Deal Desk Operations Manager

RigUp
Austin
57 minutes ago
+25
As the founding member of the Deal Desk, you will be responsible for establishing and scaling corporate pricing governance across the largest network of workers and operators within the energy industry. You will be working in service to the company, maintaining a holistic vantage point of our pricing models to ensure that each unique pricing decision is made with the best information possible. This role is high visibility, high impact, and will shape the company’s unit economics across multiple verticals and product lines.

Receptionist (Contract to Hire)

Systems Administrator - Mergers and Acquisitions

Director of Operations, Midstream Strategy

Systems Administrator

Credit Lead

Managing Director, New Verticals

Customer Support Representative (12-9pm shift)

Customer Engagement Specialist

Customer Engagement Manager

Director of Operations, Construction Vertical

Load 7 more jobs11 jobs at RigUp

Field Consultant

CCC
Austin
4 hours ago
+35
The primary responsibility of the Field Consultant is ensuring client satisfaction and retention through quality service and proactive consultation. The Field Consultant is responsible for building and maintaining relationships with customers at the local office levels. Other responsibilities entail working collaboratively across the organizations; serving as the customer advocate in facilitating issue resolution with technical support and IT operations; conducting virtual or on-site product training; providing industry trends and data for customers to benchmark their performance against their competitors and industry standards. The Field Consultant also partners with the sales team to develop and implement client related service plans for new and existing customers both for short-range and long-range business objectives of both CCC and its clients.

Cloud Deployment Engineer, IdentityNow

SailPoint
Austin
5 hours ago
+34
The Cloud Solutions Specialist (part of our Professional Services team) plays an important role in the successful setup, integration and deployment of SailPoint’s Identity as a Service offering, IdentityNow, for our customers and implementation partners.  This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.  

Senior Customer Success Engineer

LeanDNA
Austin
13 hours ago
+32
Act as the primary point of contact for a group of customers. Map customer processes to LeanDNA capabilities & data model. Interface with other internal team members (data integration, product, engineering, sales, etc.) as needed to ensure that your implementations are on schedule. Understand LeanDNA product and supply chain domain well enough to validate data and work with the internal data integration team to fix data issues. Monitor key customer success metrics to ensure that LeanDNA is driving results and helping customers achieve their goals. Conduct periodic business reviews with customer executives (both in-person and over web meetings). Provide proactive guidance to key users, encourage adoption, and assist in education on product updates. Coordinate with customer executive sponsors and supply chain teams to schedule kickoff meetings, facilitate training sessions, help with strategic goal setting, and identify potential expansion opportunities. Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at LeanDNA. Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts.

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
4 days ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Principal Software Engineer, Account Management Pl…

ThousandEyes
Austin
4 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Senior Software Engineer, Account Management Platf…

ThousandEyes
Austin
4 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Sr. Enterprise Customer Success Manager

LogicMonitor
Austin
4 days ago
+63
The Enterprise Customer Success Manager's (ECSM) mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business (ENT) customers. As the primary point of contact, the ECSM is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Associate Technical Support Engineer

Customer Success Manager (Texas)

Medallia
Austin
4 days ago
+51
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

Renewals Specialist

Optimizely
Austin
4 days ago
+45
The NA Renewals Specialist will be responsible for driving account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. The NA Renewals Specialist will be measured based on the timeliness of renewal contracts, their ability to drive incremental price increases on renewals and on increasing the number of multi-year renewals. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing. 

Third Shift Tracking Specialist

Arrive Logistics
Austin
4 days ago
+49
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

Sr. Software Engineer

SailPoint
Austin
5 days ago
+34
The IdentityNow team is looking for a performance analyst / engineer to help us improve the speed and capabilities of our software product.  The performance analyst / engineer works in our Engineering group in Austin to load test, quantify, and propose patches and architectural improvements to how the IdentityNow stack operates.  The aim is to minimize transaction times, minimize network latencies, minimize back-end operations, and expand the concurrency capabilities of the system.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
5 days ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
5 days ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

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