Austin Tech Jobs and Startup Jobs

11

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
4 days ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Senior Security Engineer - Infrastructure

Senior Product Security Engineer

IT Security Manager

DevTools Systems Engineer

Senior Network Engineer

Competitive Intelligence Manager

Team Lead, Customer Success Manager

Systems Engineer - Data Intelligence

IT Business Systems Manager

Systems Engineer

Systems Engineer - Spectrum

Software Engineer - DNS

Product Security Engineer

Customer Success Manager

Load 10 more jobs15 jobs at Cloudflare

Senior Customer Success Manager - Duo Security

Duo Security
Austin
1 week ago
+27
As a Senior CSM, you will be the primary advocate for our strategic customers, guiding them along a path to success and engaging resources across Duo to accelerate value realization for each customer. We will need you to be as passionate about Duo solutions as you are about providing exceptional experiences for every customer.

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
1 week ago
+34
Technical Operation Analysts are responsible for ensuring our customer base is operational and functioning. In this role you will interact with customers to establish, fix, or expand their SecureLink deployment. This role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. Working with our technical operations team provides a unique experience, allowing you to become technically versed in many areas. 

Customer Success Manager

SecureLink
Austin
2 weeks ago
+34
Customer Success Managers are the central point of contact for all customer success and satisfaction during the customer lifecycle, working with and escalating to technical operations, professional services, product management, and account management resources on behalf of customers to ensure customer satisfaction, retention, and expansion. 

Customer Success Manager

SiteOwl
Suburbs
3 weeks ago
Create the future with a World Class Team. Work with a team that views customer success as a core part of the product. Own customer success delivery and realize your Vision of how CS should be done. Work closely with product owner and sales to optimize product road map. Receive competitive compensation in stable agile team backed by an established company.

Technical Trainer

SailPoint
Austin
3 weeks ago
+32
This position (which is part of our Global Education Services team) is responsible for the successful training of SailPoint partners and customers. This includes developing materials for Instructor Led Training and e-learning and also delivering training classes for instructor-led and remote trainings. Our ideal candidate is someone who loves to dig into technical products to find out how things work and then share their understanding with others. If you enjoy seeing the “light bulb” go on, this is a great job for you.

IT Project Manager

SailPoint
Austin
1 month ago
+32
This is an internal IT Project Management role in the Enterprise Systems team.  The IT PM works on problems of diverse scope where analysis of data requires evaluation of technical solutions. The ideal candidate should demonstrate good judgment in selecting methods and techniques for obtaining solutions and demonstrate excellent networking with senior internal and external personnel in their area of expertise.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Professional Services to drive cross-functional and cross-organizational IT projects.  You will address business needs by evaluating requirements and identifying technology solutions to expedite business transformation.  Must be able to react quickly to situations that arise while balancing project deliverables and objectives.  Someone with a balanced approach to project management who also has strong technical skills, natural consensus building ability, and a detailed logistical capability would be the ideal candidate.

Cloud Deployment Engineer

SailPoint
Austin
1 month ago
+32
The Cloud Solutions Specialist (part of our Professional Services team) plays an important role in the successful setup, integration and deployment of SailPoint’s Identity as a Service offering, IdentityNow, for our customers and implementation partners.  This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.  

Director, Technical Customer Success (Director, Te…

Rapid7
Austin
2 months ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Technical Support Engineer

Rapid7
Austin
3 months ago
+24
Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Serves as the liaison between Rapid7 and the customer. Follows up, tests, and troubleshoots as necessary. Partners with development team on root cause analysis.. Keeps customer informed of case resolution.  Interacts closely with other departments to provide first hand feedback from customers..

Customer Success Representative

Rapid7
Austin
3 months ago
+24
The Customer Success Representative will be responsible for renewals, adoption, and expansion related activities for a high volume of a transactional group of customers and partners. Their focus will be on responding to customer inquiries while working proactively to identify customers who are not taking full advantage of our solutions and customers who have upsell/cross-sell potential.

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