Austin Tech Jobs and Startup Jobs

2

Customer Success Specialist

FoundersCard
Austin
3 days ago
In this role, you are expected to provide a high-touch, personal, and informed experience for our Members. This is including but not limited to basic troubleshooting related to Membership benefits, as well as detailed requests requiring research, third party communication, and problem solving. You will interact with Members in all stages including prospective Members inquiring about Membership, new Member on-boarding, existing Member troubleshooting/support, and retaining unengaged Members. 

Global Multimedia Learning Manager

Vrbo
Austin
1 week ago
+28
Day to day management of a team of multimedia design specialists (web, video, graphics, eLearning) – including forecasting, prioritisation and scheduling of all activities. Driving the quality and effectiveness of multimedia outputs and the efficiency and productivity of the multimedia team. Driving a ‘customer centric mindset’ placing both the Customer and Employee at the heart of all digital outputs. Management and development of a portfolio of digital learning assets across multiple business units. Maintain strong understanding of learning technology industry trends and best practices, and work with staff to evaluate emerging technologies, for potential inclusion into department technology roadmaps. Collaborate effectively with Global CE Education teams and internal stakeholders to provide an exceptional learning experience to our global learners. Ensure quality technical standards are met, including efficiency in development, proper version control, proper testing, and usable learning solutions.

Manager, NA Trust & Safety Operations

Associate Partner Success Strategy Analyst

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