Austin Tech Jobs and Startup Jobs

108

Software Developer, Professional Services

Unity
Austin
7 hours ago
+10
Deliver personalized, friendly help to our customers. Solve problems, communicate, and educate our clients, both remotely and on-site at their offices. Dive into Unity's code base to answer questions, create patches, and provide advice. Build close relationships with client engineers and with Unity's internal development teams. Proactively train yourself to remain at the forefront of Unity Engine technology.

Business Applications Manager

A Cloud Guru
Austin
1 day ago
+46
A Cloud Guru is seeking a Business Applications Manager to administer and manage the core tools used by the Go-to-Market teams. While this primarily involves Salesforce.com, it also will encompass tools that heavily integrate with SFDC, such as SalesLoft, Chorus.ai, DiscoverOrg, LinkedIn Sales Navigator, etc. The ideal candidate for this role will be able to simultaneously execute on tactical enhancements and fixes while also making progress on-larger scale, more strategic infrastructure projects. This role requires an action-oriented individual who is eager to build systems designed to scale with A Cloud Guru’s substantial growth. Our existing instance and process has some key infrastructure in place, but is still quite a blank canvas. The Business Applications Manager will be able to put their fingerprints on each of these tools in a significant way.

Manager, Customer Support

Procore Technologies
Austin
1 day ago
+20
Motivating and developing a team of Customer Support Representatives to deliver the best possible issue resolutions to customers. Envisioning, planning, and implementing customer success programs to improve customer usage, retention, and happiness. Collaborate with all levels of the Procore organization to develop best practices to further customer success and Procore’s evolution as a market leader. Coaching Customer Support Representatives and team leads to help them achieve personal and professional goals. Day-to-day management of 5-15 Customer Support Representatives at our Austin, TX offices. Ensuring individual workflow enables the team to reach or exceed customer support service level agreements (SLAs). Managing customer escalations to create positive interactions and referenceable customers. Collaborating with other Support Management Team members on process improvement. Partnering with Recruiting Team to hire world-class employees. Analyzing customer data to make informed decisions about changes to the team, programming, shift scheduling, staffing, etc.

Staff Software Engineer, IT Engineering

Manager, Enterprise Customer Success

Business Systems Analyst (R&D Insights)

Principal Software Engineer (Backend)

Staff Software Engineer (Backend)

Customer Support Representative

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Senior Customer Success Manager - Duo Security

Duo Security
Austin
1 day ago
+27
As a Senior CSM, you will be the primary advocate for our strategic customers, guiding them along a path to success and engaging resources across Duo to accelerate value realization for each customer. We will need you to be as passionate about Duo solutions as you are about providing exceptional experiences for every customer.

Customer Success Manager

MongoDB
Austin
1 day ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Customer Success Manager

Pushnami
Austin
1 day ago
+38
Pushnami is an Austin built and privately held technology company that provides a Machine Learning Powered Cross-Channel Messaging Platform used by thousands of websites around the world. Pushnami currently delivers over 400 million unique messages per day and is live on more than 10,000 websites globally. We offer a unique culture and environment that focuses on positivity, acceptance, and people rather than profits. In fact, we are so

Microsoft Dynamics 365 Consultant, Supply Chain Mo…

Thinkmax
Austin
1 day ago
+12
Thinkmax is a growing company offering a highly energized, success driven, fun and supportive environment. We are increasing our operations in the United State and we want to expand our Austin team by welcoming a Dynamics 365 Supply Chain ERP Consultant. You will be responsible for providing advice to our clients on best practices and guiding them through the configuration, testing and implementation of the Microsoft Dynamics 365 Supply Chain

Systems Engineer - Data Intelligence

Cloudflare
Austin
1 day ago
+21
You will be building data pipelines and APIs in Python, Go, Rust and/or Node.js. We all contribute at all stages of the software development lifecycle, including design, coding, testing, documentation and deployment. You will work with a wide variety of tools and technologies, including: Go, Python, JavaScript, Node.JS, REST APIs, ClickHouse, Kafka, Salt, SQL, Grafana, Docker, Kubernetes, and cloud services.

IT Business Systems Manager

Systems Engineer

Systems Engineer - Spectrum

Software Engineer - DNS

Product Security Engineer

Customer Success Manager

Technical Support Engineer - Multilingual Preferred

Senior Product Security Engineer

Senior Security Engineer - Infrastructure

IT Security Manager

Senior Network Engineer

Competitive Intelligence Manager

Load 9 more jobs13 jobs at Cloudflare

Office Manager

Juniper Square
Austin
1 day ago
We are seeking a hands-on master of operations to help us achieve our mission by ensuring we have a productive, efficient, and enjoyable work experience for our 30+ employees in our Austin, TX office. We expect our historical rate of headcount growth to continue for the foreseeable future, which will entail doubling in the next year and potentially beyond. The ideal candidate thrives on bringing order to chaos, working in fast-paced environments where the only constant is change, and obsessing over how we design and operate our physical surroundings to help maximize team productivity and promote our company culture.

Customer Success Analyst

Juniper Square
Austin
1 day ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Professional Services Consultant

ThousandEyes
Austin
1 day ago
+21
You'll need to be a ThousandEyes product expert, with cross-platform integration experience, monitoring system expertise, and a strong foundation in Linux and core network architecture. You'll plan for and deliver on a wide range of engagement types, including implementation, configuration and documentation of monitoring services, end-user training, optimization, and third party systems integration. You'll need to be a jack of all trades who's polished and easy to put in front of a wide variety of customer roles - and need to love working for a growth stage company in the Digital Experience Monitoring space. You are an enthusiastic self-starter, intellectually curious and a fast learner, and a stickler for details, since you'll be working with some of the smartest operational people here that you ever have. You can think on your feet, create simple from complex, and produce credible documentation, and read patterns from data to infer conclusions. You’re both a good juggler - able to keep many projects moving forward without dropping them, and a good communicator.

Network Reliability Engineer

ThousandEyes
Austin
1 day ago
+21
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Managing Director, New Verticals

RigUp
Austin
1 day ago
+27
End to end ownership of new acquired business units within RigUp (initial team size of ~30). Development and ownership of the growth strategy for your business unit. Execution of this growth strategy, leveraging aggressive resourcing capabilities. Leverage cross-functional resources to drive aligned value to your business unit, achieving growth goals. Work with sr. product and sr. engineering managers to deliver the highest value solutions to the RigUp user base, while also leveraging internal technical solutions to create a scalable organization. Generate and implement the ideas, solutions, and strategies that continue to make RigUp one of the fastest growing tech companies.

IT Technician

Senior Director, Operations

Strategy and Planning Director, Operations

Credit Lead

Customer Support Representative (Weekend Support)

Customer Support Representative

Customer Engagement Manager

Load 4 more jobs8 jobs at RigUp

Customer Success Manager

Civitas Learning
Austin
1 day ago
+24
At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Technical Support Representative

BigCommerce
Austin
1 day ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Account Manager

Gembah
Austin
2 days ago
About Gembah Gembah’s mission is to empower businesses to make any product, anywhere in the world with confidence. We are building a cloud-based platform and global network of experts to help manage our customer needs. We routinely help our customers from design to delivery. With a combined 30 years of manufacturing and supply chain expertise, we have delivered on our objectives with the world's leading Product Suppliers and Fulfillment by

Vice President, Customer Success

Compeat
Austin
2 days ago
+25
Compeat’s Vice President of Customer Success is responsible for the management and development of Compeat’s existing customer base, including all customer segments from SMB to Enterprise. Reporting directly to our CEO, you are an integral part of Compeat’s senior leadership team and will be responsible for ensuring our customers are realizing maximum business value across the Customer Lifecycle, which ultimately results in their renewal, growth of Lifetime Value and Customer Satisfaction. Functions include the Customer Support, Training & Implementation and Account Management (Customer Success) teams. The VP, Customer Success plays a vital role in ensuring the success and happiness of our customers, as well as the growth and expansion of Compeat for years to come!

Executive Assistant

Amherst
Austin
2 days ago
+35
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant provides executive-level support to leadership within Technology and Accounting. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. This role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and ensure a welcoming office for our employees and visitors.

Office Coordinator

Desktop Support Technician

Head of Acquisitions

Low Level Software Engineer (C++)

Hudson River Trading
Austin
2 days ago
+18
As a Core Developer, you will step into an incredible learning opportunity; HRT's distributed system is on the Pareto frontier of latency and throughput. You'll do machine learning over huge datasets in a massive compute cluster. You'll develop deep knowledge of C++, OS internals, CPU architecture, and networking hardware and protocol. And you will be surrounded by amazing developers who are honing their skills every day. You'll be amazed at what you accomplish.

Software Engineer - On Campus Recruiting

Hudson River Trading
Austin
2 days ago
+18
As a Software Engineer on HRT's Core Development team, you will step into an incredible learning opportunity; HRT's distributed system is on the Pareto frontier of latency and throughput. You'll do machine learning over huge datasets in a massive compute cluster. You'll develop deep knowledge of C++, OS internals, CPU architecture, and networking hardware and protocol. And you will be surrounded by amazing developers who are honing their skills every day. You'll be amazed at what you accomplish.

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