Austin Tech Jobs and Startup Jobs

47

IT Service Desk Technician

RigUp
Austin
4 hours ago
+25
RigUp is changing the way work is done in the energy industry. Each one of our teams strive to move us closer to our north star -- to empower the people who power the world. The IT team is searching for a motivated IT Service Desk Technician who loves the idea of working with technology to help our employees thrive. You’ll work with a small team to support our employees facing problems related to hardware, software, and networking. You will be responsible for troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analyzing them.

NetSuite Administrator

Director of HSE and Compliance

Contracts Program Manager - Defense

Staff Software Engineer, Frontend

Load 1 more jobs5 jobs at RigUp

Sales Director, Insurance (East)

Medallia
Remote
4 hours ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Network Engineer

Compeat
Austin
4 hours ago
+42
We’re looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations. The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Technical Support Engineer (Remote)

CrowdStrike
Austin
4 hours ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Manager, Falcon Complete

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
4 hours ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
4 hours ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Senior Software Engineer, Frontend

Medallia
Austin
16 hours ago
+50
As a Senior Software Engineer at Medallia, you will be joining our Reporting team, whose responsibility is to rebuild (and scale) the face of our flagship reporting product -- the platform that tells stories out of the insane amount of data each client receives, and incites action to impact customer experiences. The most exciting part is that Medallia is just at the beginning of our journey! You’ll specialize in building responsive and elegant user interfaces that scale to hundreds of thousands of users. Be a part of the movement that is driving Medallia to even greater heights!

Regional Director (Texas)

MongoDB
Austin
17 hours ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Technical Support Representative

BigCommerce
Austin
16 hours ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Senior Network Engineer

Blackbaud
Austin
1 day ago
+41
To be successful in this role, you will need to actively engage in navigating the intersection of engineering and operations. You will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

IT System Operations Admin

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
1 day ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
1 day ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
1 day ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Technical Support Engineer

AlertMedia
Austin
2 days ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Global eCommerce Lead, Live & Digital

Unity
Remote
3 days ago
+10
Establish the 1-year plan and oversee activation for the global eCommerce function. Accountable for digital revenue forecasting, tracking, reporting and delivery. Manage a team of eCommerce managers activating merchandising plans targeting enterprise, professionals and hobbyist customers on Unity.com, the Asset Store and in Editor. Manager a merchandising operations manager working with Sales operations and web development to ensure digital products are set up efficiently and on time. Partner with customer success and digital marketing to improve churn rates on subscription products. Establish a culture of experimentation. Partner with product and web development to ensure the tools your team requires to be successful are prioritized. Partner with business development to identify product gaps and opportunities that can be filled by 3rd Party offerings.

Member Advocate

Sana
Austin
3 days ago
+33
Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps. Assist members with issues around their care journey - whether it’s finding a provider, helping with claims issues, or referring them to expert clinical care managers. Give feedback to the product team about member support issues so they can design better experiences. Generally strive to make sure members feel taken care of and love our service.

Operations Manager

Arrive Logistics
Austin
3 days ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Senior Manager, Customer Success

Procore Technologies
Austin
3 days ago
+32
As our Senior Manager of Customer Success, you’ll partner with leadership to establish strategic plans and objectives that deliver against gross and net retention targets for the Specialty Contractor customers while delivering results within budget and on time. In this role, you'll focus on evolving our current processes to scale at hyper-growth speeds while leading and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

Security Operations Specialist

Technical Support Manager

Rapid7
Austin
3 days ago
+24
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Partner with Customer Success Management and other Go-to-Market teams to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs. Develop Global Support team members via active coaching and building career development plans. Work with members of Rapid7’s Customer Delivery Practices to identify opportunities to improve product supportability and the customer experience. Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals. Understanding the importance of team culture and helping to build a team with a “can do” attitude.

Metasploit Security Researcher

Rapid7
Austin
3 days ago
+24
Help Rapid7 and the Metasploit community work together toward a shared vision for the future of Metasploit Framework and its ecosystem. You will work with a talented global team to develop new modules and payloads for Framework, produce research on trends that pique interest from security practitioners, and make substantial technical contributions to Rapid7’s products organization.

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