Austin Tech Jobs and Startup Jobs

52

Frontend Architect

Shipwell
Austin
8 hours ago
+39
The Frontend Engineer role provides you with a unique opportunity to join a high growth, third-party logistics company as we pivot into a record-breaking 3rd year. We are looking for a strong individual contributor with a history of delivering high-quality and intuitive enterprise web applications and leading high-functioning frontend teams. Shipwell is seeking someone who is an approachable, dynamic leader and is willing to oversee the day to day operations of the frontend engineering team. We’re laying the foundation on which our industry will be reinvented; we’re looking for individuals who want to part of a significant change. Ideas come from being an innovator and an amplifier, that strives to achieve more, for themselves and to enable greatness in others.

Business Continuity Manager

MongoDB
Remote
14 hours ago
+50
MongoDB is seeking an experienced Business Continuity Manager, to manage the implementation and day-to-day functions related to creating and maintaining Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the company. This position will regularly interface with senior management and regulatory auditors.

Tier 1 Customer Support Specialist

Social Solutions
Austin
14 hours ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects. Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Technical Support Representative

BigCommerce
Austin
1 day ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Manager, Customer Success Management

Frontend Engineer

Coder
Austin
1 day ago
Design and develop secure, stable, testable and maintainable software with minimal defects. Work with a team of other engineers to provide and receive feedback on code and architecture. Work with customer feedback, designers, sales, and marketing teams to assess problems and implement solutions. Contribute to product vision and feature decisions.

Regional Director, Insurance

Medallia
Remote
2 days ago
+50
Consumers' expectations are changing weekly, even daily, and technology is driving how organizations do business. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. The location of this role is flexible. As a Regional Director, Insurance you will lead and inspire a team of senior Sales Directors and partner with the Medallia sales ecosystem to drive large revenue opportunities forward with our most strategic enterprise accounts in the Insurance vertical.

Senior Software Engineer, Frontend

Medallia
Austin
1 week ago
+50
As a Senior Software Engineer at Medallia, you will be joining our Reporting team, whose responsibility is to rebuild (and scale) the face of our flagship reporting product -- the platform that tells stories out of the insane amount of data each client receives, and incites action to impact customer experiences. The most exciting part is that Medallia is just at the beginning of our journey! You’ll specialize in building responsive and elegant user interfaces that scale to hundreds of thousands of users. Be a part of the movement that is driving Medallia to even greater heights!

Real Estate Agent Assistant

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Front End Engineer

REX
Austin
1 week ago
+29
Design user-facing products and internal workflow tools. Build apps from scratch, as well as develop existing applications. Guide the team in making an intelligent and pragmatic technical trade-off. Apply deep understanding of web technologies to reason about engineering/design tradeoffs.

Associate Real Estate Listing Agent

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
1 week ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 week ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Senior Front-End Engineer

Unity
Austin
1 week ago
+10
Design, implement, test, and maintain high performance, ambitious user interfaces and cutting edge frameworks and tools. Work very closely with UX designers, product managers and a team of senior engineers building the next big thing. Partner with engineers across the company to ensure the platform allows teams to create new products quickly and consistently. Promote and empower internal open-source philosophy around shared web technology. Offer mentorship, code reviews, and clear documentation for fellow engineers.

Sr. Customer Success Manager - Team Lead

Miro
Austin
1 week ago
+17
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Senior Analyst, Risk & Compliance

Medallia
Austin
1 week ago
+50
Develop Medallia’s FedRAMP policies and standards in collaboration with internal teams. Build and maintain the controls matrix, in alignment with multiple compliance frameworks including SOC 2, ISO 27001, FedRAMP and HIPAA. Coordinate all aspects of Medallia’s FedRAMP ATO certification continuance, day-to-day operations and tactical execution of FedRAMP continuous monitoring compliance process (ConMon). Own the annual FedRAMP audit process, educating resources about controls responses and integration to their day-to-day processes. Prepare compliance reports, identify issues and escalate through proper governance channels as needed. Support key business initiatives by identifying security and compliance related risks. Collaborate with teams across Medallia, validate that security controls are implemented and develop recommendations to remediate control deficiencies. Lead the security review component of vendor governance. Prepare status reports and updates for senior leadership.

Operations Manager

Arrive Logistics
Austin
1 week ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

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