Manager, Falcon Complete
1 week ago
Provide supervision and oversight for analysts.
Provide guidance, mentorship, and management of all analysts.
Oversees the response, investigation, and resolution of security incidents.
Delegate implementation of strategic initiatives.
Manage daily, weekly and event-based reporting for trending, planning, and situational awareness.
Develop and improve processes for incident detection, triage, and the execution of countermeasures.
Produce and review aggregated performance metrics.
Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully addressed.
Manage and increase the effectiveness and efficiency of operations.
Assist with long-term operations strategy planning and execution.
Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.