Austin Tech Jobs and Startup Jobs

26

Customer Experience Manager

Riders Share
Austin
12 hours ago
+14
Riders Share has been dubbed "the Airbnb of motorcycles". We are an online marketplace for peer to peer motorcycle rentals. Our mission is to make motorcycles affordable, accessible and safer to ride. On our platform, riders make money when renting out their bikes; they save money when renting motorcycles compared to legacy rentals, and we promote safety above all else - it helps us reduce costs, too. There are 20 million people in the US that

Operations Manager

Arrive Logistics
Austin
2 days ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Front End Developer

Arrive Logistics
Austin
2 days ago
+49
Design, develop, and deliver front end web application components for a distributed system. Code consistent, efficient, maintainable, and scalable UI components. Create proof of concepts and prototypes, as well as maintain existing applications. Research and learn new technologies, frameworks, and best practices.

Sr. Network Engineer

CrowdStrike
Austin
2 days ago
+44
Plan data center builds for agile use and deployment. Product periodic status reports on data center progress and performance and costs. Work with capacity planning and sales to ensure needed growth. Gather historical trends to use for forecasting growth.

Network Engineer

Director Technology Support Services

Technical Support Engineer

Director of National Alliances- North America

Threat Hunter

DataCenter Manager, TechOps

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Datacenter Logistics Coordinator

Enterprise Solutions Architect

Load 9 more jobs13 jobs at CrowdStrike

Customer Experience Consultant

Khoros
Austin
4 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Experience Traffic Manager

Khoros
Austin
5 days ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

Customer Operations, Enablement Manager

EZ Texting
Austin
6 days ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

NetSuite System Administrator

Arrive Logistics
Austin
1 week ago
+49
Arrive Logistics is looking for someone to join our IT team! The NetSuite System Administrator will have primary responsibility for automating the company’s accounting and finance applications by implementing and supporting scalable business processes and technology to support our continued growth.

Video Stream Technician

FloSports
Austin
1 week ago
+35
FloSports is looking for an Video Stream Technician to join our Live Production team in Austin, Texas. The ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage across 20+ different sports. This role must maintain a standard to be the best in the industry while overcoming tough challenges that you will be faced with- long hours, challenging weather conditions and mission-critical technical issues. The work is hard but the reward can be extremely high.

Customer Success Manager

Modernize
Austin
1 week ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Director, Customer Care

FloSports
Austin
1 week ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Customer Success Manager (CSM)

TeleVet
Austin
1 week ago
At TeleVet, the customer success manager will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. You'll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions. Understand

Inventory Assistant (Part-Time)

FloSports
Austin
1 week ago
+35
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Office & Engagement Manager

Arrive Logistics
Austin
1 week ago
+49
We are searching for an energetic, motivated, and dynamic addition to our People Operations team to join our headquarters in Austin, TX! In this highly visible People Engagement role, you will shine as Arrive’s first impression front lines. In addition to managing front desk responsibilities, you will own various administrative functions that span the entire office! Assisting in managing external vendors to planning company-wide events, you’ll wear a lot of hats. The right candidate will take pride in our office culture and stay on top of the crucial details that make Arrive an employer of choice. If you are a team player who also knows how to get down to business, we want you to represent Arrive in this position!

Third Shift Tracking Specialist

Arrive Logistics
Austin
1 week ago
+49
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
2 weeks ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
2 weeks ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
2 weeks ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Customer Service Representative (Part-Time Role)

FloSports
Austin
2 weeks ago
+35
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Customer Service Representative (Full-Time)

FloSports
Austin
2 weeks ago
+35
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

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