Senior Austin Startup and Tech Jobs

8

Senior Customer Success Manager

LogicMonitor
Austin
1 day ago
+64
Through partnership and collaboration, you will coach customers to achieve their business goals and maximize value from their investment in the LogicMonitor platform. You will interact with customers daily to build relationships, drive adoption, provide awareness to all available LogicMonitor resources, ensure on-time subscription renewals, and uncover growth opportunities. The SCSM is responsible for all aspects of client account success, including training, on-boarding, adoption, retention, growth and advocacy. The SCSM is the primary point of contact for escalations and is responsible for working in tandem with a team of Account Owners, Executive Sponsors, and other cross-functional teams, focused on helping our most valued customers achieve their business goals.

Business Continuity Manager

MongoDB
Remote
3 days ago
+50
MongoDB is seeking an experienced Business Continuity Manager, to manage the implementation and day-to-day functions related to creating and maintaining Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the company. This position will regularly interface with senior management and regulatory auditors.

Front End Engineer

REX
Austin
6 days ago
+35
Design user-facing products and internal workflow tools. Build apps from scratch, as well as develop existing applications. Guide the team in making an intelligent and pragmatic technical trade-off. Apply deep understanding of web technologies to reason about engineering/design tradeoffs.

Manager, Falcon Complete

CrowdStrike
Austin
1 week ago
+44
Provide supervision and oversight for analysts. Provide guidance, mentorship, and management of all analysts. Oversees the response, investigation, and resolution of security incidents. Delegate implementation of strategic initiatives. Manage daily, weekly and event-based reporting for trending, planning, and situational awareness. Develop and improve processes for incident detection, triage, and the execution of countermeasures. Produce and review aggregated performance metrics. Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully addressed. Manage and increase the effectiveness and efficiency of operations. Assist with long-term operations strategy planning and execution. Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Manager of Customer Success

A Cloud Guru
Austin
1 week ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

Senior Software Engineer, Frontend

Medallia
Austin
1 week ago
+50
As a Senior Software Engineer at Medallia, you will be joining our Reporting team, whose responsibility is to rebuild (and scale) the face of our flagship reporting product -- the platform that tells stories out of the insane amount of data each client receives, and incites action to impact customer experiences. The most exciting part is that Medallia is just at the beginning of our journey! You’ll specialize in building responsive and elegant user interfaces that scale to hundreds of thousands of users. Be a part of the movement that is driving Medallia to even greater heights!

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Sr. Technical Support Engineer

Quali
Austin
3 months ago
The Sr. Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of advanced network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven expertise in extensive network support of high-availability networks, applications, and the ability to provide support to Tier 1 staff is required.  This position may require a rotating schedule and support off-hours.

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