Austin Tech Jobs and Startup Jobs

9

Client Success Manager

Pinpoint
Austin
1 week ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Senior Site Reliability Engineer

Optimizely
Austin
1 week ago
+45
Optimizely’s Site Reliability Engineers work on improving the availability, scalability, performance and reliability of our production data platform. Our distributed event processing and compute platform powers the results and analytics for all of our Experimentation and Personalization products. This platform processes billions of events a day and is relied on by many Fortune 100 global businesses. We value observability, monitoring, actionable alerting based on SLOs, blameless postmortems and efficient incident response. We work in both the application and systems worlds, instrumenting key parts of core architecture while supporting developers as they do the same.

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
1 week ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

Sr. Optimization Manager, On-Demand Services

Optimizely
Austin
1 week ago
+45
The Optimization Manager is a key member of Optimizely’s fast-growing On-Demand Services offering. You’ll be in a unique position, on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll help your clients decide what to test and what the best approach would be for testing a given hypothesis. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA engineers. Eventually, you’ll review the results of an experiment with your client and help them uncover any business learnings.

Marketing Operations Specialist

Evernote
Austin
1 week ago
+35
We’re looking for a seasoned lifecycle marketing specialist to help drive the evolution of Evernote’s multi-channel messaging strategy. This person will maintain our email service platform and orchestrate our marketing communications within the email, push and in-app channels. Our ideal candidate will display a mix of intellectual curiosity, a strong work ethic, and an appetite for making an impact.

Senior Software Engineer

Evernote
Austin
1 week ago
+35
Architect and build components and systems to power new Evernote features. Work on state of the art cloud based platforms. You will have opportunities to learn and work on Machine Learning and Big Data technologies (if interested). Get to work on internet-scale projects. We currently have 2 billion notes and 75k new registrations per day!

Customer Success Manager

Evernote
Austin
1 week ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Marketing Operations Manager

StreamSets
Austin
3 months ago
Define and implement full-funnel marketing performance metrics including multi-attribution, create dashboards and KPI reports. Work closely with Sales Operations to ensure lead-to-close measurement. Manage operational execution of integrated marketing campaigns across all digital channels. Manage StreamSets’ Marketo implementation and marketing database, including data hygiene, data transformation, and data enhancement projects. Optimize our lead capture and nurturing processes through the website, email, content, and social channels. ‬ Lead overall implementation and alignment of various system roadmaps with the broader marketing vision and strategy.‬‬ Create and maintain scalable processes that ensure best practices in campaign and database management. Drive vision for and support our marketing automation stack and the integration with Salesforce.com Bring a data-driven and iterative “test, refine, repeat” approach to marketing operations. 

CX Agent - Product Support Representative

Dropbox
Austin
11 months ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

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