3 weeks ago
Research and resolve technical issues found in production with immediate and long-term solutions. Conveys problems, solutions, updates and project status to peers and management.
With limited direction, develop code, test, debug, maintain, modify, and install moderately complex software programs. Use knowledge of available utilities to simplify tasks. Apply structured programming techniques and adhere to coding standards. Collaborate with development and QA to ensure that features and functions are not adversely impacted.
Document final solutions, including root cause analysis.
Maintain a patch code branch for each fix. Identify which need to be product changes and which are infrastructure, deployment or build changes.