Austin Tech Jobs and Startup Jobs

2

Program Manager, Falcon Complete

CrowdStrike
Austin
5 days ago
+44
Serve as primary point of contact for Falcon Complete customers. Continually manage and improve all customer onboarding tasks to ensure customers are successfully onboarded into Falcon Complete and that any new technical capabilities are assessed and effectively implemented. Develop, analyze, and manage customer metrics and reporting to identify potential team performance or sensor health issues. Provide monthly reports to customers and leadership. Ensure customer success through proactive check-ins and metrics review. Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully resolved. Resolve customer problems via telephone, email or remote access. Escalate cases to management when customer satisfaction comes into question. Maintain control of the overall resolution for any escalated case, even when cross-functional groups are involved. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Serve as primary point of contact for customers during active remediation efforts and issues. Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Adobe Sign Project Manager

Adobe
Austin
3 weeks ago
+57
We are looking for experienced and dedicated Project Managers with strong foundational experience to join the Adobe Consulting Delivery team! Project Managers will collaborate across our cross-functional solution teams to deliver incremental high-quality solutions. The ideal candidate will be dedicated to delivering Adobe Sign solutions helping to lead large and complex multi-technology agile projects and will possess the skills to interact, negotiate, and impact a broad range of personalities and functions, including the client, business owners, engineers, project operations, quality assurance, project managers and product management.

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