Austin Tech Jobs and Startup Jobs

7

Senior Software Engineer, Application Backend

Optimizely
Austin
3 days ago
+45
As we continue to enhance our enterprise-class experimentation platform, we are looking for a senior engineer to help lead and create our next wave of services and architectural improvements. We want you to be idealistic but pragmatic, creative but able to embrace elegant simplicity in both code and infrastructure. Scale and performance are part of everything we build. You’ll be building the foundation that empowers billions of experiences across the world’s leading websites and digital experience providers.

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
3 days ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

Senior Site Reliability Engineer

Optimizely
Austin
3 days ago
+45
Optimizely’s Site Reliability Engineers work on improving the availability, scalability, performance and reliability of our production data platform. Our distributed event processing and compute platform powers the results and analytics for all of our Experimentation and Personalization products. This platform processes billions of events a day and is relied on by many Fortune 100 global businesses. We value observability, monitoring, actionable alerting based on SLOs, blameless postmortems and efficient incident response. We work in both the application and systems worlds, instrumenting key parts of core architecture while supporting developers as they do the same.

Customer Success Manager

Evernote
Austin
6 days ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Staff Software Engineer, Application Backend

Optimizely
Austin
1 week ago
+45
As we continue to enhance our enterprise-class experimentation platform, we are looking for a senior engineer to help lead and create our next wave of services and architectural improvements. We want you to be idealistic but pragmatic, creative but able to embrace elegant simplicity in both code and infrastructure. Scale and performance are part of everything we build. You’ll be building the foundation that empowers billions of experiences across the world’s leading websites and digital experience providers.

Senior Site Reliability Engineer, Infrastructure

Evernote
Austin
1 week ago
+35
You will research and analyze new technology to solve problems at all layers of our stack. You will partner closely with engineering teams to maintain and scale our platforms. You will own the development of technical standards for new services that ensure success in production environments. You will publish internal design documentation and procedures that provide detailed specifications for the engineering audience. You will develop software and maintain automation systems to reduce toil and to run our infrastructure at scale. You will design and implement secure solutions with our Security team to protect our users’ data. You will champion our SLOs and continuously improve them. You will act as a subject-matter expert for critical infrastructure and provide mentorship for the department in those areas. You will participate in an on-call rotation to help maintain the availability of our service so that users always have access to their data.

CX Agent - Product Support Representative

Dropbox
Austin
10 months ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

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