Manager, Technical Content Strategy
1 week ago
SailPoint is looking for a self-starting, detail-oriented, experienced Documentation Manager/Technical Writer to join and lead the documentation team for our SaaS IGA offering IdentityNow. Initially the responsibilities will be split 50:50 between manager, lead writer and digging in and writing product documentation for our SaaS initiatives.
The SaaS documentation team works with product management, R&D, UI, UX, DevOps, QA, marketing, and services teams in a dynamic, continuous delivery deployment environment.
Documentation deliverables generated by the team include end user docs, IT administrator docs, API docs, blog posts, in-app messages, useful UX labels, and email templates. Most documentation assets are delivered in a KB-style community platform.