Austin Tech Jobs and Startup Jobs

163

Business Systems Analyst, Telematics

CCC
Austin
16 hours ago
+35
CCC is looking for a Business Systems Analyst to join our Telematics team in Austin, Texas. This position involves working with both the business and technical resources within CCC’s Telematics organization. The Telematics Portfolio is one of the newest product lines within CCC’s product suite. This is an exciting time to join the team! Our Telematics products are paving the way for car manufacturers and insurance carriers to make better business decisions based on telematics data.

Application Support Engineer, Telematics

CCC
Austin
16 hours ago
+35
The Telematics Application Support Engineer is responsible for providing system and software support for application(s) developed and maintained in our Amazon (AWS) cloud infrastructure. The engineer should be a self-starter and be able to collaborate with Product development, QA teams and other such teams to gain and document application knowledge needed to support our services. This engineer will also troubleshoot and resolve any issues that occur within or pertain to the application software. As a support engineer, you will be responsible for addressing technical customer escalations related to application issues, workflow questions and resolving them on a day to day basis. The engineer will also work closely with development teams to address escalations that may require application software changes. This position will be responsible for technical interaction with Customer IT Departments as part of debugging and resolution during system and application outages. The support engineer will recommend the appropriate technology options to support the software to IT management.

SaaS Application Administrator

SailPoint
Austin
1 day ago
+34
This position will work closely with all other areas of the business, including the business unit functional managers who are responsible for front-end management of SaaS applications. Expect to work with engineering, professional services, sales, marketing, finance, etc. in support of the company's SaaS landscape. A successful candidate will bring new ideas and rethink possibilities as we build and expand the efficiency of our IT application ecosystem. This role will be in a fast-paced environment and the candidate is expected to become self-sufficient within 3-6 months.

Customer Success Manager

SourceDay
Austin
1 day ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

Cloud Customer Success Manager

Adobe
Austin
1 day ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Lead Information Infrastructure Security Engineer

BigCommerce
Austin
1 day ago
+47
The Lead Infrastructure Information Security Engineer will direct the work of the Information Security Operations Team. In this role, they will monitor, analyze, and detect Cyber vulnerabilities, events and incidents within information systems and networks. Lead Cyber Defense efforts to maintain our security toolsets, establish a framework by which cyber risk can be measured and quantified. Conduct multiple-disciplined penetration tests. Development of domain or problem-specific tools that leverage identified vulnerabilities, research on the latest exploitation techniques and threat vectors, and design and configuration of representative test environments. They will support various training events and mentor others. 

Senior Information Security Engineer

Senior Software Engineer, Ruby

Senior Software Engineer, Scala (Mobile Team)

Site Reliability Engineer II, (Infrastructure Team)

Software Engineer II, Ruby (I&AM Team)

Team Manager, Technical Support

Software Development Engineer in Test II

Software Engineer I, Mobile (Android)

Senior Software Engineer, Ruby (I&AM Team)

Lead Marketing Analyst

Office and Experience Coordinator (Part Time)

Manager, Customer Success Management

Associate Customer Success Manager

Manager, Developer Documentation

Sr. Executive Assistant- Contractor

Technical Support Representative

Product Support Engineer

Manager, Education Services

Load 10 more jobs19 jobs at BigCommerce

Customer Support Specialist

AffiniPay
Austin
1 day ago
+32
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Client Partner, Engage

Unity
Austin
3 days ago
+10
Sell and represent Unity engage products to game developers, industry conferences and events. Work cross-functionally to enhance the available products and influence future development. Grow and expand revenue and relationship with existing partners, while also developing and selling new partners . Grow revenue from various initiatives including adding more games, onboarding new studios within the client organization, recommending consulting projects, improving outcomes for developers. Understand the full scope of developer needs from Unity engage (analytics, A/B tests, retention, monetization, user acquisition) and advocate best practices to improve performance. Effectively use technical staff to address client opportunities and issues.

Senior Software Engineer, Developer Experience

ShipStation
Austin
3 days ago
We’re looking for a senior engineer who has spent years using APIs to solve real business problems. Someone who is highly skilled at API design and domain modeling, is adept at writing clear, approachable documentation, and can build tooling and libraries in a variety of programming languages for our customers to leverage. This is a cross-functional role requiring you to collaborate with product, engineering, marketing, sales, and customer-success teams to ensure that users have a frictionless end-to-end experience with ShipEngine. You will help shape the future of our API products and developer experience.

Deal Desk Operations Manager

RigUp
Austin
3 days ago
+25
As the founding member of the Deal Desk, you will be responsible for establishing and scaling corporate pricing governance across the largest network of workers and operators within the energy industry. You will be working in service to the company, maintaining a holistic vantage point of our pricing models to ensure that each unique pricing decision is made with the best information possible. This role is high visibility, high impact, and will shape the company’s unit economics across multiple verticals and product lines.

Salesforce Business Analyst

Systems Administrator - Mergers and Acquisitions

Staff Software Engineer, Backend

Director of Facilities

Senior Software Engineer, Backend

Director of Operations, Midstream Strategy

Systems Administrator

Director of Events

Managing Director, New Verticals

Customer Engagement Specialist

Customer Support Representative (12-9pm shift)

Customer Engagement Manager

Load 9 more jobs13 jobs at RigUp

IT Support Specialist II

Khoros
Austin
3 days ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Customer Support Representative

Procore Technologies
Austin
3 days ago
+32
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Staff Software Engineer (Backend)

Business Systems Analyst (R&D)

Business Systems Analyst (Quote to Cash)

Customer Success Manager, Mid-Market

Demo Engineer

Load 2 more jobs6 jobs at Procore Technologies

Office & Engagement Manager

Arrive Logistics
Austin
4 days ago
+49
We are searching for an energetic, motivated, and dynamic addition to our People Operations team to join our headquarters in Austin, TX! In this highly visible People Engagement role, you will shine as Arrive’s first impression front lines. In addition to managing front desk responsibilities, you will own various administrative functions that span the entire office! Assisting in managing external vendors to planning company-wide events, you’ll wear a lot of hats. The right candidate will take pride in our office culture and stay on top of the crucial details that make Arrive an employer of choice. If you are a team player who also knows how to get down to business, we want you to represent Arrive in this position!

Customer Success, On-boarding Specialist

ePayPolicy
Austin
4 days ago
+20
Customer Success Associate for the leader in insurance payments ePayPolicy is the nation’s foremost provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept and send payments. The team here is a vibrant, creative group that doesn’t shy away from challenges, continues to hit ambitious goals, and has a

Software Engineer

FoundersCard
Austin
4 days ago
FoundersCard is a community of over 34,000 members comprised of the world's most successful and influential entrepreneurs, innovators, and business owners. Our Members are the Founders and CEOs of today's most innovative companies and tomorrow's most promising ventures. Members enjoy access to frequent invitation-only networking events as well as exclusive benefits from premier travel, lifestyle, and business brands.

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
4 days ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Customer Success Manager, Education Segment

Adobe
Austin
4 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Contract Renewals Specialist

LogicMonitor
Austin
4 days ago
+62
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Customer Support Specialist

GoDaddy
Austin
4 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Customer Support Specialist I

GoDaddy
Austin
4 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

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