Austin Tech Jobs and Startup Jobs

8

Senior Customer Success Manager

LogicMonitor
Austin
16 hours ago
+64
Through partnership and collaboration, you will coach customers to achieve their business goals and maximize value from their investment in the LogicMonitor platform. You will interact with customers daily to build relationships, drive adoption, provide awareness to all available LogicMonitor resources, ensure on-time subscription renewals, and uncover growth opportunities. The SCSM is responsible for all aspects of client account success, including training, on-boarding, adoption, retention, growth and advocacy. The SCSM is the primary point of contact for escalations and is responsible for working in tandem with a team of Account Owners, Executive Sponsors, and other cross-functional teams, focused on helping our most valued customers achieve their business goals.

Technical Support Engineer

AlertMedia
Austin
16 hours ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Stock Plan Administrator

Cloudflare
Austin
1 day ago
+42
Senior Stock Administrator will focus on the day-to-day administration of the company's stock-based compensation plans. You will support and collaborate with internal business partners, answer employees questions regarding equity grants, assist in the management of the stockholder ledger, manage communications, and assist with employee education and training regarding the company's equity plans.

Senior Network Engineer

Security Compliance FedRAMP Specialist

IT Business Systems Manager

Global Supply Manager

Technical Support Engineer - Multilingual Preferred

Systems Engineer - Hardware Validation

Technical Support Engineer - Returnship

Senior Security Engineer - Infrastructure

Senior Director - Head of Real Estate & Workplace Operations

Globalization Lead

Load 7 more jobs11 jobs at Cloudflare

NetSuite Administrator

RigUp
Austin
5 days ago
+25
RigUp is changing the way work is done in the energy industry. Each one of our teams exist to move us closer to our north star -- “to empower the people who power the world.” RigUp strives for operational excellence by providing industry leading value to our consultants. RigUp is hiring a NetSuite Administrator that will be responsible for supporting a fast-paced multi-state high growth organization. If you have extensive NetSuite experience, a roll-up your sleeves and get things done attitude, paired with a drive for data accuracy and continuous improvement, this could be the opportunity for you! We’re a team of high-achieving, low ego, detail-oriented problem solvers who come to work every day looking to make a difference in our consultant’s lives. Sound like you? Keep reading.

Director of HSE and Compliance

Contracts Program Manager - Defense

Associate Customer Success Manager

BigCommerce
Austin
5 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Product Support Engineer

Technical Support Representative

Manager, Falcon Complete

CrowdStrike
Austin
1 week ago
+44
Provide supervision and oversight for analysts. Provide guidance, mentorship, and management of all analysts. Oversees the response, investigation, and resolution of security incidents. Delegate implementation of strategic initiatives. Manage daily, weekly and event-based reporting for trending, planning, and situational awareness. Develop and improve processes for incident detection, triage, and the execution of countermeasures. Produce and review aggregated performance metrics. Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully addressed. Manage and increase the effectiveness and efficiency of operations. Assist with long-term operations strategy planning and execution. Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Sr. Technical Support Engineer

Quali
Austin
3 months ago
The Sr. Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of advanced network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven expertise in extensive network support of high-availability networks, applications, and the ability to provide support to Tier 1 staff is required.  This position may require a rotating schedule and support off-hours.

Technical Support Engineer

Quali
Austin
3 months ago
The Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven knowledge in extensive network support of high-availability networks, applications, and the ability to provide support to end customers and partners.  This position will require a rotating schedule and support off-hours.

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