Austin Tech Jobs and Startup Jobs

13

Associate Technical Support Engineer

LogicMonitor
Austin
7 hours ago
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.

Customer Renewals Associate

Contract Renewals Specialist

Systems Administrator - Mergers and Acquisitions

RigUp
Austin
8 hours ago
+25
RigUp is hiring a Systems Administrator that will be responsible for designing and implementing scalable automation and IT solutions across the business. Our ideal candidate for this role will be someone who has a background in networking, automation, and implementing business critical systems. We are looking for someone to be involved in integrating business processes for our newly acquired businesses into the Rigup model.

Accounts Receivable Specialist

Senior Accountant

Director of Operations, Midstream Strategy

Invoicing Integrations Lead

Manager, Accounting (M&A)

Systems Administrator

Credit Lead

Managing Director, New Verticals

Customer Support Representative (12-9pm shift)

Customer Engagement Specialist

Controller (M&A)

Customer Engagement Manager

Transaction Operations Manager (Invoicing)

Director of Operations, Construction Vertical

Load 10 more jobs15 jobs at RigUp

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
8 hours ago
+42
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Sr. Treasury Analyst

Senior Security Engineer - Infrastructure

Senior Product Security Engineer

Team Lead, Customer Success Manager

Stock Plan Administrator

Security Compliance FedRAMP Specialist

Senior Network Engineer

Revenue Order Entry Accountant

Product Security Engineer

Manager, Business Systems

IT Business Systems Manager

Customer Success Manager

Accounts Payable Specialist

Systems Engineer - Hardware Validation

Systems Engineer - Infrastructure Hardware Tools

Load 10 more jobs16 jobs at Cloudflare

DevOps Engineer

AlertMedia
Austin
20 hours ago
+38
AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Security Engineer - Vulnerability Management

Blackbaud
Austin
20 hours ago
+41
As a member of the Cyber Security organization at Blackbaud, the Vulnerability Management Security Engineer is a specialized position that plays a key role in securing software built and/or used by Blackbaud. You will work closely with software development teams, infrastructure teams, as well as third party organizations to ensure that security, privacy, and compliance requirements are built into software systems. The Vulnerability Management Security Engineer is expected to identify solutions for common security problems while participating in a broader Cyber Security team focused on building relationships with developers and engineers across the organization, and executing complex projects with minimal oversight.

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Cyber Security Senior Engineer – Architecture

Application Security Engineer

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Tech Lead, Cyber Security Threat Management and Forensics

Senior Systems Engineer,

Customer Success Manager, Customer Success Operations

Platform Security Engineer

Principal Network Engineer

Load 10 more jobs16 jobs at Blackbaud

Technical Support Engineer

CrowdStrike
Austin
1 day ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering.  You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Associate Consultant

DataCenter Manager, TechOps

Senior Network Engineer

Vulnerability Management Analyst

Senior Security Engineer

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Security Engineer

Datacenter Logistics Coordinator

Planning Engineer

Director Finance Transformation

Enterprise Solutions Architect

Sr. Software Engineer - Sensor

Vulnerability Management Analyst

Load 10 more jobs16 jobs at CrowdStrike

Admin Support, Customer Success

Compeat
Austin
1 day ago
+42
As an Administrative Support for Customer Success, you will be a member of the Customer Support department. We are the primary liaison for our customers and responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers.

Customer Success Consultant

Compeat
Austin
1 day ago
+42
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Accounts Receivable Billing Specialist

BigCommerce
Austin
2 days ago
+35
BigCommerce is currently looking for a detail oriented self-starter to join our Accounts Receivable Team as a Billing Analyst. The Finance and Accounting Departments support both internal and external customers and we'd love to have you join the team. We are a growing company that offers great benefits with opportunities to advance and learn alongside accomplished business leaders.

Associate Customer Success Manager

Senior Information Security Engineer

Pricing Manager

AlertMedia
Austin
2 days ago
+36
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Senior Financial Analyst; Global Care

GoDaddy
Austin
2 weeks ago
+28
The GoDaddy Finance team is looking for a Senior Financial Analyst to join our fast-paced team. As a Senior Financial Analyst for GoDaddy, you will be responsible for supporting GoDaddy’s Global Care organization. Your focus will be on modeling, tracking, and understanding the business drivers, as well as assisting with the annual budgeting process and ad hoc requests. You have a thirst for knowledge and love using your analytical tools and skills to help the business take decisive action on unique problems.

Customer Support Specialist

Ethos
Austin
2 weeks ago
+33
Become an Ethos product expert in order to provide world class support to our customers as well as act as a resource for internal stakeholders. Manage a high volume of support tickets via email, live chat, phone calls, etc.  Generate sales leads and referrals by delivering a positive customer experience. Triage and escalate complex customer-facing issues to sales, operations, product, and engineering teams. Identify and assess customers’ needs and issues in order to resolve tickets and achieve a high level of customer satisfaction. Build relationships and trust with customers through open and interactive communication. Meet individual and customer support team goals and objectives. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Vice President, Customer Success

Compeat
Austin
2 weeks ago
+42
Compeat’s Vice President of Customer Success is responsible for the management and development of Compeat’s existing customer base, including all customer segments from SMB to Enterprise. Reporting directly to our CEO, you are an integral part of Compeat’s senior leadership team and will be responsible for ensuring our customers are realizing maximum business value across the Customer Lifecycle, which ultimately results in their renewal, growth of Lifetime Value and Customer Satisfaction. Functions include the Customer Support, Training & Implementation and Account Management (Customer Success) teams. The VP, Customer Success plays a vital role in ensuring the success and happiness of our customers, as well as the growth and expansion of Compeat for years to come!

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