Global Partner Success Business Analyst
2 days ago
The Business Analyst role within the Global Partner Success Operations (GPSO) (formerly known as Global Sales Operations (GSO)) team is responsible for enabling, troubleshooting, and optimizing sales tools and technology at HomeAway. In this role, you will be a critical player in helping optimize our global sales enterprise telephony and VOIP architecture to help intelligently scale based on business needs. You will also be providing front line Business Analyst support for our sales teams. Primary daily activities include investigating bugs and system issues, facilitating tasks and improvements through Jira (or similar Agile software), working with IT to resolve issues, running reports and analyzing results, answering sales questions regarding systems, and identifying changes for process improvement and long-term system optimization. In addition to the day to day tasks you will provide support to the overall GSO Tools team through testing and system rollout coverage for large roadmap objectives. HomeAway is an equal opportunity employer.