Austin Tech Jobs and Startup Jobs

152

Technical Customer Support

SamCart
Austin
2 hours ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

Senior Accountant

Datical
Austin
3 hours ago
+24
We are seeking a driven Senior Accountant eager to take the next step in their career. This individual will mainly be responsible for accounting and financial reporting as well as tracking and reporting key company metrics. This position reports to a seasoned CFO who will be a resource and mentor. The successful applicant will be detail oriented, have intellectual curiosity and ability to look at the bigger picture when helping to tell the company’s financial story.

Enterprise Customer Success Manager

LogicMonitor
Austin
9 hours ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Renewals Specialist

Renewals, Team Lead

Associate Technical Support Engineer

Technical Support Engineer

Operations Analyst

Customer Success Manager

Financial Analyst, FP&A

Load 4 more jobs8 jobs at LogicMonitor

Client Operations Specialist

EZ Texting
Austin
9 hours ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Director of Client Success

Schoology
Austin
9 hours ago
Actively manage our Client Success teams responsible for our Enterprise and SMB customers. Develop a resource-planning and business model for the Client Success team and own the development, communication, and deployment. Meet with clients on an as-needed basis to ensure quality service and make necessary adjustments to accommodate their needs. Manage the department’s day-to-day operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures. Act as executive level customer escalation contact for technical support issues, representing the company and client needs professionally, while supporting and championing your staff. Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively. Empower team members to achieve their personal best and challenge themselves. Develop process and tools to streamline and measure overall organization development effectiveness.

Customer Success Manager

Everyware
Austin
14 hours ago
+19
Customer Success Manager Everyware is making payments smarter, faster and easier for all our clients, by utilizing text messaging. We provide text payment solutions for the hospitality industry as well as many other businesses. Our two-way text messaging platform makes purchases more convenient for customers, improves customer service and reduces refunds to mitigate risk for businesses. The Customer Success Manager will be responsible for

Senior Financial Analyst- Retail

Kendra Scott
Austin
17 hours ago
+11
The E-commerce Senior Financial Analyst is a member of the Finance, Planning and Analysis team and reports directly to the Director of Financial Planning and Analysis. The position is an exempt, salaried position whose primary duties are to establish financial targets across an omni-channel retail organization and to monitor performance against sales targets. Additionally, this position is responsible for providing both analysis and data-based recommendations to various teams in support of making strategic business decisions.

Escalation Engineer - Mac

CrowdStrike
Austin
22 hours ago
+36
The ideal Escalation Engineering candidate is passionate about technology and customers.  A true problem solver, the Escalation Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security, engineering, sales, as well as customer operation teams. Candidates must have advanced technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Senior Consultant

Senior Commission Analyst

Data Center Technician

Receptionist

Network Engineering Manager

Provisioning Engineer

Manager, IT Network Engineering

Technical Support Engineer

Director, Sandbox Research & Development

Load 6 more jobs10 jobs at CrowdStrike

Website Operations Specialist

GoDaddy
Austin
1 day ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Acquisitions Associate @ Bungalo

Amherst
Austin
1 day ago
+15
Assisting with activities related to the acquisition of single-family residential investments. Assist with analyzing data and preparing reports for senior management. Answering, responding to, and directing inbound inquiries (via phone and email) with internal call center staff and other facets of the business including, brokerage, title and escrow, investment team and direct marketing group. Assisting in asset-level research and data entry. Interaction with other internal groups.

Junior Investment Analyst @ Bungalo

Amherst
Austin
1 day ago
+15
This role reports directly to the Bungalo acquisitions lead and is responsible for firsthand experience as a buy-side analyst of a small fund at the forefront of a new industry. The candidate preferably has a finance/Accounting/Real Estate background with 3+ years of experience.

Customer Success Manager

Shogun Enterprises Inc.
Austin
1 day ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Network Engineer

Hudson River Trading
Austin
1 day ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Marketplace Support Specialist

Worksmith
Austin
1 day ago
+17
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Desktop Support Specialist

TrendKite
Austin
1 day ago
+20
Provide high level of customer service. Provide phone and deskside support to end users across the globe. Utilize the ticket tracking system to categorize, prioritize and escalate issues as necessary. Take ownership of issue\request through resolution or escalation. Assist in the installation, conversion, upgrade, and development of implementation plans that ensure minimal impact on end users. Analyze hardware and software problems, perform troubleshooting per approved procedures, identify alternative solutions and take appropriate corrective action. Perform hardware and software setup, configuration, and testing per current standards and approved procedures. Identify opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Help create and maintain system support documentation.

Executive Assistant

Opcity Inc
Austin
1 day ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Customer Service Representative

Call Center Representative

Client Success Representative

Accounting Support Specialist

Director / Senior Manager of IT Operations

Site Coordinator: Full Time

Load 5 more jobs9 jobs at Opcity Inc

Sr. Manager, Financial Planning & Analysis

RetailMeNot, Inc.
Austin
1 day ago
+30
-Pricing Strategy and Deals Desk: you will collaboratively develop Pricing Strategy, and ensure price realization thru Deals Desk oversight. -Sales Compensation Strategy: you also have responsibility for Sales Comp plan design and administration. -Forecasting, planning and Budgeting: you will play an active role in building forecasts, and supporting the planning and annual budgeting process. You will also lead a team and contribute on special projects. The role reports to Director, Planning & Monetization.

Senior Accountant

Customer Success Engineer

SpyCloud
Austin
1 day ago
+21
SpyCloud is a pioneer in breach discovery. We strive to help businesses of all sizes mitigate data breaches by proactively alerting when employee or company assets have been compromised. We accomplish this through our early-warning breach detection service powered by a world-class team of intelligence analysts. We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and

Customer Support Representative

TrendKite
Austin
1 day ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Managed Services Consultant

TrendKite
Austin
1 day ago
+20
Own a set schedule of client deliverables across a range of TrendKite service offerings including reporting and newsletter oversight. Manage each project with clear deliverable dates and development timelines. Build reports and other deliverables that require strong analytic, insight and visual presentation skills. Coordinate internally and with clients on projects and ensure both quality and timeline expectations are met. Work with broader team to build case studies and best practices that help new clients learn and adapt their own go-to-market practices. Assist client and sales teams in scoping new service projects and explaining our current offerings based on presented needs.

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