Austin Tech Jobs and Startup Jobs

96

Regional Director, Insurance

Medallia
Remote
2 hours ago
+50
Consumers' expectations are changing weekly, even daily, and technology is driving how organizations do business. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. The location of this role is flexible. As a Regional Director, Insurance you will lead and inspire a team of senior Sales Directors and partner with the Medallia sales ecosystem to drive large revenue opportunities forward with our most strategic enterprise accounts in the Insurance vertical.

Sr. Customer Success Manager | Healthcare

Adobe
Remote
2 hours ago
+57
We are hiring for a Sr. Customer Success Manager to join our Experience Cloud team and support Strategic Healthcare Accounts. You will act as a trusted advisor to our customers and build positive relationships, drive adoption of our products/solutions, and ultimately ensure they realize value from their investment.

General Manager, Europe (Home-based, remote)

AdAction Interactive
Remote
2 hours ago
+22
AdAction Interactive is seeking a talented and experienced Head of Business Development to lead our efforts in expanding our business and presence in Europe with future expansion across EMEA. A key partner to the CEO and VP of Business Development, this role is responsible for driving our regional revenue by identifying and pursuing strategic opportunities and selling a variety of benchmark services and offerings. As the leader of the team, you will build new relationships, grow existing relationships and execute deals to ensure that AdAction’s goals in the market are met.

Vendor Manager, NA

Expedia Group
Austin
2 hours ago
+53
Our Global Customer Experience Team is seeking a Vendor Manager who will passionate about ensuring our vendors are delivering the highest quality services to our customers by evaluation of processes and procedures. In this position, you will collaborate with both external vendors and internal partners across all North America Vrbo brands with a focus on improving customer experience performance in customer service, sales, and operations. Critical metrics include service level, conversion, quality, customer contact rate, and costs. You will play a role in handling vendor relationships, defining process and systems between our Vrbo product and processes that improve customer experience. Reporting directly to the Senior Manager, NA Partner Performance in outsourcing, you will work in a matrices environment. This role will require domestic and international travel up to 20% of the time.

Sr. Manager, Customer Success, Americas

Adobe
Remote
3 hours ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Senior Financial Systems Analyst, Global Workday

Unity
Austin
15 hours ago
+10
Unity is looking for a Sr. Workday Financial Systems Analyst to join our G&A Systems Team. In this role you will be responsible for supporting Global Accounting & Finance, providing functional and technical expertise, driving efficiency, and delivering repeatable solutions to scale with a focus on global expansion. This role demands excellent knowledge of accounting/finance business processes, with a strong systems analysis background with a demonstrated record for consistently delivering solutions to tough business challenges. The candidate must possess solid project management skills and be able to effectively plan and manage project deliverables.

Controller

Self Financial
Austin
15 hours ago
+38
This is an opportunity to join one of the fastest growing and most exciting FinTech companies in Austin. We’re looking for an experienced, hands-on Controller who can help improve financial processes, reporting and controls. This role will interact heavily with Finance, Operations and Marketing teams. This role is based in Austin, TX and will report to the Head of Finance.

Technical Support Engineer - Returnship

Cloudflare
Austin
1 day ago
+42
We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team that is responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build big data analytics tools. This is a position where you will learn the inner workings of Cloudflare's technology, while also getting to work directly with our customers. 

Data Center Security Compliance Manager

Systems Engineer - Infrastructure Hardware Tools

Sr. Treasury Analyst

Globalization Lead

Senior Director - Head of Real Estate & Workplace Operations

Stock Plan Administrator

Senior Network Engineer

IT Business Systems Manager

Head of Commercial Hardware Acquisition

Customer Success Manager - Associate

Technical Support Engineer - Multilingual Preferred

Systems Engineer - Hardware Validation

Associate Customer Success Manager - Latin America

Load 10 more jobs14 jobs at Cloudflare

Technical Support & Resolution Manager - Comme…

Adobe
Austin
1 day ago
+57
Accountable for driving Quality and Resolution Management across the Customer Engineering & Support organization through a team of Leads and Resolution Managers. Team Leads are responsible for ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly multifaceted team which will develop and establish an enterprise-class quality program and will help push customer experience to new heights! Resolution Managers are responsible for account-level escalations management, serving as a short-term single point of contact for management-selected customers, ensuring consistent communications and driving to resolution.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
1 day ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Customer Success Operations Analyst

A Cloud Guru
Austin
1 day ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Client Support Specialist (contractor)

Medici
Austin
3 days ago
Medici is seeking temporary Client Support Specialists to provide exceptional support to its large base of healthcare clients by promptly responding and resolving questions via chat, phone, and email. The ideal candidate will be a fast learner that can quickly learn new technology, focus on multiple priorities and create a phenomenal Medici client experience. To be successful you must have experience working with SaaS tools like Zendesk, Salesforce, Hubspot, Helpscout, Slack or similar tools.

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
4 days ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Accounts Payable Manager

Arrive Logistics
Austin
4 days ago
+49
The Accounts Payable Manager leads the timely and accurate collection, processing and payment of vendor invoices, which includes collection and organization of Proof of Delivery and related documentation from carriers for completed deliveries.

Accounts Receivable Manager

Arrive Logistics
Austin
4 days ago
+49
Manage all aspects of customer receivable processing, including account set up; invoice creation and review; invoice delivery; cash application; aging review and follow up; customer account reconciliations; transfer of problem accounts to collections team. Manage Accounts Receivable department; establish measurable department/personal goals and measurable department performance metrics. Develop and mentor the Accounts Receivable team by setting job expectations, providing individual feedback and conducting routine performance reviews. Develop employee training tools that detail clear policies and procedures. Manage resolution of invoicing problems; resolve non-routine, complex issues with internal and external customers. Provide weekly reporting of invoicing totals, cash receipts, cash applications, and invoice adjustments. Review accounts receivable agings and provide professional weekly status reports. Set actionable goals for improvement of DSO on billed and unbilled receivables.

Accounting Manager

Arrive Logistics
Austin
4 days ago
+49
We are looking for an Accounting Manager to be a key player with Arrive’s growing Accounting team! Reporting to the Controller, this role will lead the GL team to ensure timely and accurate accounting and reporting. This position will be actively engaged in the monthly accounting close and forecasting process, analyzing or reconciling complex accounts, and reviewing work of staff accountants. This is a player/coach role in which the Accounting Manager takes on certain complex accounting and reporting areas as an individual contributor as well as oversees a small team of staff accountants.

Training & Development Associate

Social Solutions
Austin
4 days ago
+26
The Customer Training Team at Social Solutions is seeking an energetic, creative, and motivated Training Associate in Austin, TX! If you enjoy creating beautiful training content, conducting customer trainings for nonprofit & public-sector clients, and managing our training content library, then this is the job for you!

Head of Provider Partnerships

Medici
Austin
4 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Technical Systems Manager

Evernote
Austin
5 days ago
+35
The Technical Systems Manager is the point person for maintaining relationships and communication with the vendors who provide all Support, Success, and Sales platforms. The Technical Systems Manager is responsible for the deployment and maintenance of Evernote’s Customer Experience systems. The Technical Systems Manager compares vendor options and recommends technical solutions. The Technical Systems Manager partners with Operations stakeholders to gather requirements for implementation of technology integration and migration. 

Real Estate Agent Assistant

REX
Austin
5 days ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

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