Austin Tech Jobs and Startup Jobs

31

Customer Service Account Representative

Keller Williams Realty International
Austin
2 hours ago
+16
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

IT Security Analyst

Procore Technologies
Austin
10 hours ago
+20
Identify, document and report security issues and concerns to officials. Follow-up on action items to resolve IT and program security issues. Develop remediation plans and coordinate activities with other organizational departments. Optimize up-to-date technical solutions and processes, including: analyzing vulnerability reports (Qualys or Nessus related data) and audit logs (Splunk, SUMO). Create actionable reports of findings to be provided to customers. Utilize Anti-spam/anti-spyware, enterprise configuration and integrity management tools. Manage common threats and issues leading to security incidents, e.g., common forms of malware, credential phishing, "drive by" host compromises, internal data spillage events, and inadvertent data leaks. Host forensics skills, including collecting and analyzing system artifacts (file system, memory, running processes, and network connections) to assess potential compromise. Utilize technical basics, including networking fundamentals, common application protocols, system architecture, and basics of software development. Research and learn unfamiliar technologies quickly, adapting existing knowledge and processes to investigate and resolve security issues.

Bilingual Customer Support Representative (Spanish)

Customer Success Enablement, E-learning Specialist

Customer Support Representative

Customer Experience Associate

Tecovas
Austin
15 hours ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Network Engineer

ClearDATA
Austin
1 day ago
+37
The ideal candidate will have experience performing network engineer responses in a large enterprise-customer environment with ISP or MSP focus, and troubleshooting complex Enterprise networks. This role must have an excellent troubleshooting methodology and superb customer service skills. Experience working with GCP, AWS, or Azure is highly preferred. We are looking for engineers that are willing to go above and beyond to make it all go smoothly for the customer, this is frontline action!

Senior Customer Success Manager - Lead NORAM

Medallia
Austin
1 day ago
+34
In this role, you will help to accelerate deal cycles to close and maximize revenue by partnering with Sales in proposal-building, pricing, quote generation, and opportunity management. This is all in the effort to structure profitable and compliant transactions to the mutual benefit of Khoros and its Customers. You will also help manage and lead weekly calls for review of strategic deals and approvals of discounts and concessions.

Strategic Relationship Manager

A Cloud Guru
Austin
1 day ago
+16
As a Strategic Relationship Manager you'll be a champion for our customers and identify, establish and nurture relationships with executive-level sponsors across our enterprise base. You'll be responsible for accelerating existing business growth, expanding relationships with our clients, and mitigating churn risk. Success in this position requires exceptional consultative sales, account management, a willingness to experiment, and a passion for helping other achieve results. You're optimistic, empathetic, and constantly look for opportunities to improve systems, process and results. You thrive in our ever-changing, fast-paced startup environment. Ideal candidates will have the ability to drive growth and relationship strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Financial Systems Implementation Consultant

Blackbaud
Austin
1 day ago
+38
The Implementation Consultant works closely with the portfolio and technical teams, is a major contributor to the requirements specification deliverable, and writes the business and functional requirements. This person understands the I&A business and ensures that there is integration between business and technology. The Financial Systems Consultant understands configuration and/or business workflow processes, analyzes the requirements, and utilizes problem-solving and conflict resolution skills to help identify, communicate and resolve issues.

Manager, Education Services

Customer Success Manager, Senior

IT Change Management Analyst

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT System Operations Technician

Customer Support, Associate

Customer Success Manager, Customer Success Operations

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Financial Edge NXT Consultant

Load 10 more jobs14 jobs at Blackbaud

Staff Accountant

ClearDATA
Austin
2 days ago
+37
ClearDATA is hiring an Accounts Receivable & Collections Specialist to our Finance team. ClearDATA is one of Austin’s fastest growing start-ups with a mission of Making Healthcare Better Every Single Day. We are passionate about our mission and believe healthcare IT is at a unique time to leverage all emerging technologies and knowledge to improve patient care as never before.

Desktop Support Associate

SailPoint
Austin
2 days ago
+18
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Implementation Consultant

Brightpearl
Austin
3 days ago
+28
Your Team: We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business. Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b

Technical Support Engineer

CrowdStrike
Austin
3 days ago
+36
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Director, Sandbox Research & Development

Escalation Engineer - Mac

Senior Consultant

Senior Commission Analyst

Data Center Technician

Network Engineering Manager

Manager, IT Network Engineering

Load 4 more jobs8 jobs at CrowdStrike

Customer Success Manager

MongoDB
Austin
3 days ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Finance Manager

Tecovas
Austin
4 days ago
We're growing rapidly here at Tecovas, and we're looking to hire a highly motivated and detail-oriented Finance leader to help build our Financial Planning & Analysis (FP&A) function. In this role, you’ll be responsible for forecasting, budgeting, and reporting on business performance and trends, as well as supporting the development of board and investor communication materials. In addition, you’ll be responsible for leading and supporting high-impact cross-functional special projects that improve our business in the short and long term. The right candidate for this role will have the ability to think critically, a strong analytical background translating data to insights, and an operational mindset. 

Enterprise Customer Success Manager

LogicMonitor
Austin
4 days ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Renewals Specialist

Renewals, Team Lead

Technical Support Engineer

Operations Analyst

Customer Success Manager

Load 2 more jobs6 jobs at LogicMonitor

Technical Support Manager

ClearDATA
Austin
6 days ago
+37
Build, lead, develop and coach an AWS, Azure or Google Cloud -focused team of technical admins, engineers, and architects in support of mid market to large enterprise clients 24x7. Drive continuous improvement and operational discipline through collaborative and proactive activities across Product, Sales, Account Management, and Operational Excellence organizations. Develop a deep understanding of the enterprise customer base relative to their solutions, business drivers, success criteria, and long-term strategy. Lead team in driving customer satisfaction. Lead and ensure the team is highly trained in all services and following procedures and protocols prescribed in the ClearDATA delivery model. Lead the mitigation of delivery risks & issues. Manage tightly to Key Performance Indicators (KPIs), regularly reporting on them and associated corrective actions and insights. Educate customers on ClearDATA services and translate those into a clear business value proposition. Take a data-driven approach, to the incident and problem management.

Sr Financial Analyst

ClearDATA
Austin
1 week ago
+37
ClearDATA is seeking a Sr Financial Analyst to join our fantastic finance team. We are seeking an analytical & creative financial analyst to join our rapidly growing team and that wants to use their skills to truly make a difference in Healthcare! If you’re passionate about creating a new category of technology that will fundamentally make healthcare better, come join our team.

Business Systems Manager

Tecovas
Austin
1 week ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Sr. Financial Analyst

SailPoint
Austin
1 week ago
+18
We are looking for a Senior Financial Analyst with the analytical skills and strategic thinking to help drive our business forward. This is an exciting role that provides finance support to business partners as well as offering scope for leadership of individual analytical projects.  You will research and analyze financial information as well as provide data-driven support to management for decision making.

Sr. Finance Manager

SailPoint
Austin
1 week ago
+18
We are looking for an experienced Finance Manager to join our growing finance team. This role will primarily own financial reporting and expense management. Eventually, the role may also lead our team’s initiative to increase the use of data in driving financial recommendations. This position has two direct reports and will interact heavily with the other finance managers on the FP&A team. The Senior Finance Manager role reports to our Senior Director of FP&A.

Major Account Support Specialist

ShipStation
Austin
1 week ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs