Austin Tech Jobs and Startup Jobs

15

SaaS User Success Specialist

ShipStation
Austin
1 day ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Sr. Manager, Financial Planning & Analysis

RetailMeNot, Inc.
Austin
2 days ago
+30
-Pricing Strategy and Deals Desk: you will collaboratively develop Pricing Strategy, and ensure price realization thru Deals Desk oversight. -Sales Compensation Strategy: you also have responsibility for Sales Comp plan design and administration. -Forecasting, planning and Budgeting: you will play an active role in building forecasts, and supporting the planning and annual budgeting process. You will also lead a team and contribute on special projects. The role reports to Director, Planning & Monetization.

Global Reporting Manager

HomeAway
Austin
6 days ago
+28
Expedia Are you passionate about travel? Do you want to be in a high pace, high energy workplace bent on revolutionizing the industry? Are you a hands-on individual that has the ability to work independently and provide advanced accounting expertise in support of a company’s revenue drivers and initiatives? HomeAway has an exciting opportunity for a passionate, high energy Global Reporting Manager in its Austin, Texas headquarters. HomeAway, a

Manager, North America Partner Success

Customer Service Representative

Global Claims Manager

Financial Analyst - Marketing

Spreetail
Austin
6 days ago
+19
What is Spreetail Spreetail is an ecommerce company that currently operates VMInnovations, a multi-marketplace retailer that sells thousands of awesome products through major marketplaces like Amazon, eBay, and Walmart. Spreetail is currently in the middle of building something big, new, and exciting due to launch in 2019 with a simple mission: to make customers’ lives better through exceptionally fast service, great products, and community

Sr. Marketplace Manager

Director of Strategic Planning

Tecovas
Austin
1 week ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Executive Assistant

Tecovas
Austin
1 week ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Account Manager

Gembah
Austin
1 week ago
About Gembah Gembah’s mission is to empower businesses to make any product, anywhere in the world with confidence. We are building a cloud-based platform and global network of experts to help manage our customer needs. We routinely help our customers from design to delivery. With a combined 30 years of manufacturing and supply chain expertise, we have delivered on our objectives with the world's leading Product Suppliers and Fulfillment by

Customer Experience Associate

Tecovas
Austin
1 week ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Technical Support Representative

BigCommerce
Austin
2 weeks ago
+24
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Product Support Engineer

Finance Manager

Tecovas
Austin
2 weeks ago
We're growing rapidly here at Tecovas, and we're looking to hire a highly motivated and detail-oriented Finance leader to help build our Financial Planning & Analysis (FP&A) function. In this role, you’ll be responsible for forecasting, budgeting, and reporting on business performance and trends, as well as supporting the development of board and investor communication materials. In addition, you’ll be responsible for leading and supporting high-impact cross-functional special projects that improve our business in the short and long term. The right candidate for this role will have the ability to think critically, a strong analytical background translating data to insights, and an operational mindset. 

International User Success Specialist - Australia

ShipStation
Austin
2 weeks ago
As an International User Success Specialist, you’ll be at the vanguard of ShipStation’s growth with international customers. You will assist in on-boarding new users and troubleshooting though email, live chats, and phone calls. 

Receptionist

Volusion
Austin
2 weeks ago
+21
As a Receptionist you will be the first point of contact for visitors and Volusioneers. A few of your responsibilities are greeting visitors, managing mail, and onboarding new employees. In addition, you’ll have an opportunity to work on various People & Culture initiatives that will be fun, challenging and make a significant impact.

Director of Financial Planning and Analysis

360training.com
Austin
2 weeks ago
+14
360training.com is looking for a passionate, dynamic and strategic Director of Financial Planning and Analysis. This position is responsible for the annual budgeting process, financial modeling and forecasting, and producing analyses that the management team needs to drive the company’s growth and profitability.

Business Systems Manager

Tecovas
Austin
3 weeks ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Major Account Support Specialist

ShipStation
Austin
3 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

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