Austin Tech Jobs and Startup Jobs

12

Senior Financial Analyst (Austin)

GoDaddy
Austin
3 days ago
+28
The GoDaddy Finance team is looking for a Senior Financial Analyst to join our fast-paced team. As a Senior Financial Analyst for GoDaddy, you will be responsible for supporting GoDaddy’s Global Products & Services (GPS) organization. Your focus will be on modeling, tracking, and understanding the business drivers, as well as assisting with the annual budgeting process and ad hoc requests. You have a thirst for knowledge and love using your analytical tools and skills to help the business take decisive action on unique problems.

Remote role: Network Engineer V

GoDaddy
Austin
4 days ago
+28
We are looking for a talented, driven, and dedicated Senior Network Engineer with SD-WAN and Wireless Networking experience. We have a vast and complex network and a never ending need for innovation in order to meet the needs of our ever changing environment. This position will require advanced knowledge of networking technologies including routing, switching, and security as well as a desire and aptitude to learn new technologies as needed to keep pace with our customer needs. In addition, the network is changing and growing, and these demands require the ability to manage the network in an automated fashion. This requires some experience, and the desire to grow your next generation networking skills.

Customer Success Manager II

Khoros
Austin
1 week ago
+52
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Customer Support Specialist

GoDaddy
Austin
1 week ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

PAYG Customer Experience Manager

ActiveProspect, Inc.
Austin
1 week ago
+23
ActiveProspect is seeking a Customer Experience Manager to join our small, but fast-growing company. Our Customer Experience Manager will work on the Client Success team to efficiently manage the customer life cycle of our pay-as-you-go (PAYG) segment to improve the overall user experience and make these users raving fans of all things ActiveProspect. We're a collaborative organization with an emphasis on iteration and learning. We’re looking for someone who’s excited to work with interesting technologies in a startup culture, to have an immediate impact on customer retention and product experience, and is ready to rise to the challenge of a growing organization. Sound like you? Keep reading!

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Cloud Customer Success Manager

Adobe
Austin
2 weeks ago
+57
You will manage relationships with new and ongoing clients and serve as their primary point of contact within Magento. You will be responsible for welcoming new merchants to Magento, setting expectations for their experience with Magento Enterprise, balancing ongoing account updates and inquiries from your clients, and maintaining a high rate of customer satisfaction within your portfolio. The clients you will collaborate with are sophisticated, mid-tier brands and retailers with complex requirements. The primary measure of success for Customer Success Managers is the success of portfolio accounts and the happiness level of merchants within their assigned portfolio. Over time it is encouraged that you will become the trusted advisor and Magento guide to your clients.

Director of Customer Support

Tiger Pistol
Austin
3 weeks ago
COMPANY INTRODUCTION Tiger Pistol is an innovative, social advertising technology company experiencing explosive global growth. Over the last 8 years, we have been building the world’s most efficient and effective social advertising platform; delivering meaningful and measurable business impact for global brands, SMB resellers and agencies.  Our platform is now the world’s #1 social advertising automation platform. As a Facebook Marketing

Client Success Specialist

Tiger Pistol
Austin
3 weeks ago
Providing live phone, email, and chat support for clients, users, and advertisers using our technology, building sustainable relationships and trust through open and proactive communication. Responsiveness within established service levels and with a high degree of professionalism. Delivering accurate, valid and complete information on Tiger Pistol systems and Social Advertising best practice using the right methods and tools. Training platform users and end advertisers on product features and social advertising best practices via in-person, 1:1, and virtual events. Escalating issues in an appropriate manner through internal processes. Actively seeking root cause and documenting through established channels. Keeping accurate records and document client service actions and discussions. Analyzing statistics and compile accurate reports internally and with our clients.

Magento Customer Success, Central Americas Manager

Adobe
Austin
3 weeks ago
+57
Responsibility for leading CSMs in the Central Region of the United States. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers within your region. Communicate the value proposition for the Magento platform and understand how it is applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer satisfaction/net promoter scores. Lead the customer experience.

Customer Support Associate

SelfMade
Austin
1 month ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Office Coordinator

MVF
Austin
1 month ago
+24
You’ll be running our office - we’re a small team of around 30 people and you’ll be leading the charge on all things culture and wellbeing. We encourage you to be creative and bring some great ideas to the table, as well as help to run the things we already do well. For example, you’ll be managing the onboarding of new team members, managing a range of social events and being our US representative for our Corporate Social Responsibility (CSR) programme, including supporting our charitable activity. 

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