Austin Tech Jobs and Startup Jobs

9

Customer Support Specialist

RigUp
Austin
3 days ago
+16
As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support in-bounds and maintaining day-to-day platform operations. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Project Team Lead

Eden
Austin
1 week ago
+17
WHAT WE'RE BUILDING Eden is the leading platform for office management – where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone. Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each

Community Support Representative

Adia
Austin
1 week ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Commissions Analyst

RigUp
Austin
1 week ago
+16
RigUp is looking for a Commissions Analyst who will focus on improvement of the commissions reporting and processes and help enable our sales organization achieve more success. The Commissions Analyst will support the sales and customer success organizations by providing timely and accurate commissions. You will fully own and administer an end-to-end commissions process and work cross functionally with Sales, Sales Operations, HR, Finance and Payroll on all elements regarding the commission process.

Customer Success Manager

RigUp
Austin
1 week ago
+16
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

Customer Support Specialist

Eden
Austin
2 weeks ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Customer Engagement Specialist

RigUp
Austin
2 weeks ago
+16
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Payment Operations Associate

RigUp
Austin
2 weeks ago
+16
RigUp is hiring a full time junior-level Payment Operations Associate to join our Accounting/Finance team in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards. Individual will perform some of the company's vital cash conversion functions by helping with the back end of payment processing. Individual will help manage our external approval processes for outgoing payments, as well as creating and sending outgoing invoices. This individual must have exceptional attention to detail, as all payments need to be 100% correct when going out the door. This Payment Operations Associate will also work closely with product, operations, and sales teams to enhance internal controls and product integrations into accounting and finance process. This job does require work of a repetitive nature. We can process up to 400 payments and invoices on a daily basis are looking for someone who is able to stay focused and alert during every transaction. We are also looking for a go-getter; someone who is able to problem solve any issues with payments and invoices as the come up.

Operations CEO Office - Global Role

Adia
Austin
2 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

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