Austin Tech Jobs and Startup Jobs

98

Technical Support L1 (2nd shift - Downtown)

WP Engine
Austin
2 hours ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Customer Success Engineer

SpyCloud
Austin
10 hours ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.  We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and Customer Success,

Compliance Manager - Governance and Risk

SpyCloud
Austin
17 hours ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information. Our security team is looking for a Governance Risk & Compliance Manager  We are looking for a creative, diligent, technical, and experienced IT

IT Architect - Integrations Lead

UiPath
Austin
20 hours ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Support Engineer

SailPoint
Austin
22 hours ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Senior Accounting Specialist Manager

ScaleFactor
Austin
20 hours ago
+13
Managing a team of accounting specialists involved in processing a high volume of transactions, bills, invoices, and payrolls. Continuous training and development of new specialist team members. Developing efficiencies and standardizing internal procedures and processes. Creating new specialization groups as determined by business needs. Collaborating with in-house staff accountants to problem solve and troubleshoot daily. Working with our proprietary software to develop workflows and procedures for the specialist team. Testing software updates and providing feedback to our engineering team.

Customer Success Manager, Emerging

Procore Technologies
Austin
20 hours ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives as your clients join and grow with Procore. This is not a sales position.

IT Asset Analyst

IT Security Engineer

Customer Support Representative

Customer Success Manager, Mid-Market (Specialty Contractors)

Administrative Assistant, Coaching Program

Customer Success Coordinator

Incident Response Manager

Load 4 more jobs8 jobs at Procore Technologies

Product Support Engineer

BigCommerce
Austin
1 day ago
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, e-commerce platform for growing businesses.

Director, Revenue Operations

Technical Support Representative

Senior Analyst, Financial Planning & Analysis

Director, Strategic Business Development (eCommerce)

Internal Controls Manager

Security Governance Risk & Compliance Analyst

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Implementation Consultant

Brightpearl
Austin
1 day ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Liquibase Support Engineer

Datical
Austin
1 day ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Incident Response Analyst

CLEAR
Austin
1 day ago
+14
We are looking for an Incident Response Analyst to join our Advanced Cyber Capabilities team. Analysts must be agile, willing to learn, and able to think outside of the box in order to operate effectively in an ever changing threat landscape. The ideal candidate has a strong drive to solve security challenges and the desire to implement best-in-class security measures using cutting edge technology. 

Technical Support Consultant

Compeat
Austin
1 day ago
+25
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

Customer Success Representative

OutboundEngine
Austin
1 day ago
+21
At OutboundEngine we know that marketing can be overwhelming for many small business owners. We combine simple software and talented people to help these small business owners keep their customers and gain new ones. We also know how frustrating and difficult customer service can be to work with effectively. The Members of the Customer Success team at OutboundEngine serve as trusted marketing partners to our customers helping them at every step of

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
2 days ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

IT System Operations Tech

Blackbaud
Austin
2 days ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Financial Planning Systems Guru

Continual Service Improvement Manager

Senior Systems Engineer,

Team Lead, System & Network Operations Center

Customer Success Manager, Arts & Cultural

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, IT Change Management

Customer Support, Associate

Consultant - Financial & Accounting Solutions

Manager, Network Infrastructure

VP of Professional Services

Strategic Peer-to-Peer Fundraising Adviser

Lean Six Sigma Black Belt / Master Black Belt

Cyber Security Architect

Director, Customer Success - Onboarding & Adoption

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Accounts Receivable Specialist

RigUp
Austin
2 days ago
+27
RigUp is hiring a full time Invoicing Operations associate to join our Finance and Operations team in Austin, Texas. RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards. The successful candidate will play a key role in the day to day invoicing processes of the Invoicing Operations team. This individual must have experience working in an oil and gas company’s billing department and be an invoicing subject matter expert with extremely high attention to detail. They must also have a laser focus on executional excellence and be experienced in handling high transaction volumes in a fast paced environment

General Manager - Solar, Wind and Renewables

Treasury Analyst

Treasurer

Customer Engagement Specialist

Director Sales Enablement

Strategic Finance Associate

Payroll Administrator

Load 4 more jobs8 jobs at RigUp

Technical Accounting Manager

ScaleFactor
Austin
2 days ago
+13
You are a highly self-motivated and versatile Technical Accounting Manager with a can-do attitude, have incredible attention to detail, and are looking to work for a fast-growing Fintech company that is changing the way the industry views finance and accounting for SMBs. You are open to change and possess a willingness to embrace new technology and software. Your accounting knowledge and administrative skills are some of your strengths as well as your ability to handle multiple customers’ needs concurrently while providing a delightful experience. You are comfortable taking unorganized accounting files and processes and working directly with the customer to implement best practice accounting standards. You have a passion for fully owning projects from beginning to end and enjoy working on a multitude of accounting, finance, and organizational duties in a variety of areas. Your ability to juggle tasks and changing priorities, work ethic, emotional intelligence, positive energy, and desire to immerse yourself in your craft make you the best at what you do.

Senior Technical Accounting Analyst

ScaleFactor
Austin
2 days ago
+13
You are a highly self-motivated and versatile Senior Accounting Analyst with a can-do attitude, have incredible attention to detail, and are looking to work for a fast-growing Fintech company that is changing the way the industry views finance and accounting for SMBs. You are open to change and possess a willingness to embrace new technology and software. Your accounting knowledge and administrative skills are some of your strengths as well as your ability to handle multiple customers’ needs concurrently while providing a delightful experience. You are comfortable taking unorganized accounting files and processes and working directly with the customer to implement best practice accounting standards. You have a passion for fully owning projects from beginning to end and enjoy working on a multitude of accounting, finance, and organizational duties in a variety of areas. Your ability to juggle tasks and changing priorities, work ethic, emotional intelligence, positive energy, and desire to immerse yourself in your craft make you the best at what you do.

BI Analyst (Financial/Accounting Data)

Amherst
Austin
2 days ago
+18
The BI Analyst (Financial/Accounting Data) provides their expertise toward the implementation, configuration, administration, and development of our Amherst accounting and financial software. This will be an integral part of our team, working to build our next generation of financial reporting, budgeting and accounting systems. The primary responsibility for this role will be the creation of custom and ad-hoc reports using MS SQL for the accounting team. It will also include creating requirement documents, test plans, use cases, and assisting with implementations.

Integration Support Specialist

Restaurant365
Austin
2 days ago
+19
Master R365 integration features and tools. Provide top-notch support to customers on integration-related topics. Ensure integration support tickets are responded to meaningfully and consistently; resolve problem tickets. Serve as an escalation point for the Onboarding team and a liaison between integration partners and internal developers. Validate data integrated into R365 software - pinpoint and correct any discrepancies. Learn, support, and maintain integrations for customers. Keep a strong client-focus in executing all functions of the job. Communicate effectively and respond to emails and inquiries within reasonable time frames. Team player attitude, work cross-functionally across multiple departments.

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