Senior Sales Development Representative
Generate business through outbound lead activity and research companies to identify new prospects.
Develop subject matter expertise in Customer Experience Management to coach our customers and prospects on Medallia’s value proposition.
Collaborate with field sales representatives on their territory to generate new pipeline through account research, strategy, and outreach.
Establish rapport and build strong relationships with all levels of prospective stakeholders, including senior executives (VPs, SVPs, EVPs).
Nurture prospects in Salesforce through email and call campaigns.
Own documentation with our prospects, including capturing use cases, lead scores, purchase timeframes, and next steps.
Qualify inbound leads, prioritize opportunities, and mobilize the appropriate internal resources to help accelerate our sales cycles.
Partner with Marketing on driving attendance to events, trade shows, webinars, and conferences.