Client Success Advisor
1 month ago
In this role, you make an impact on the business and our customers every day by owning a critical combination of Sales and Operational functions. You will onboard new clients, train users and provide general education on the benefits and value of Talroo. You will conduct ongoing performance analysis and proactively provide recommendations for campaign renewals to ensure achievement of success KPI’s agreed upon by the CSA and client. You’ll prepare and conduct monthly trend and metric reviews with clients, elicit customer feedback to generate ideas about new features or products, and mindfully forecast client investment.