Austin Tech Jobs and Startup Jobs

56

Cloud Customer Success Manager

Adobe
Austin
1 day ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

IT Support Specialist II

Khoros
Austin
3 days ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Office & Engagement Manager

Arrive Logistics
Austin
3 days ago
+49
We are searching for an energetic, motivated, and dynamic addition to our People Operations team to join our headquarters in Austin, TX! In this highly visible People Engagement role, you will shine as Arrive’s first impression front lines. In addition to managing front desk responsibilities, you will own various administrative functions that span the entire office! Assisting in managing external vendors to planning company-wide events, you’ll wear a lot of hats. The right candidate will take pride in our office culture and stay on top of the crucial details that make Arrive an employer of choice. If you are a team player who also knows how to get down to business, we want you to represent Arrive in this position!

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
4 days ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Customer Success Manager, Education Segment

Adobe
Austin
4 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Customer Support Specialist

GoDaddy
Austin
4 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Customer Support Specialist I

GoDaddy
Austin
4 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Third Shift Tracking Specialist

Arrive Logistics
Austin
4 days ago
+49
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

Demand Generation Manager

Modernize
Austin
5 days ago
+43
The right candidate for our next Marketing Automation Manager is also a solid project manager and detailed-oriented to a fault. This individual seeks to improve her content and campaigns through an ongoing dialogue with Sales and is a great listener. Operates with zero trepidation about talking to prospects, whether on the phone or at trade shows. Possess a strong team spirit. Positively nurtures a competitive nature. This person loves winning.

Marketing Operations Manager

Khoros
Austin
5 days ago
+58
The Marketing Operations Manager will drive our marketing programs by improving the scalability, automation and integration of our systems and processes. This candidate will have expert knowledge of Marketo and experience implementing and reporting on campaigns and experience designing and implementing complex, technical digital processes.

Marketing Analyst

Khoros
Austin
5 days ago
+58
Khoros is looking for a Marketing Analyst to gather, analyze, map and align the requirements of analytical projects that are key to achieving business objectives. This person will help drive the insights that allow us to expand our marketing efforts, grow our customer base, and improve our go to market plan.

Social Media Coordinator

Khoros
Austin
5 days ago
+58
Khoros is seeking a Social Media Coordinator to add to our growing professional services team. The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a "can-do" attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media.

Marketing Coordinator

Khoros
Austin
5 days ago
+58
This position will split their time primarily supporting our Event team (~75% of the time) but also aid in supporting some non-event Demand Generation activity (~25% of the time). The Coordinator will provide support for the production and management of events, hosted owned-events and 3rd party sponsorship events designed to promote the Khoros brand and drive demand. In addition, he/she will aid in the execution of marketing programs focused on lead generation in the areas of email, social, paid media, and content development. The Marketing Coordinator will report to the Director or Demand Generation + Events.

Social Media, Customer Onboarding

GoDaddy
Austin
5 days ago
+28
The Onboarding Team is core to GoDaddy's products, and Customer Onboarding Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Account Architect

Cision (formerly TrendKite)
Austin
1 week ago
+45
Account Architects field requests through customer tickets or chats, and may join customer calls to clarify requests or support our Account Managers and Onboarding Consultants. Team members in this role transition quickly to further customer facing growth opportunities including Enterprise Account Architect, Onboarding Consultant, and Account Manager.

Adobe Document Cloud Solutions Consultant

Adobe
Austin
1 week ago
+57
As a Solutions Consultant for the North America Document Cloud enterprise business, this presales role is responsible for collaborating with the Adobe Field Sales team and prospective customers to 1) understand the customer’s business needs and objectives, and 2) map those future customers to the best Adobe solution. This individual will demonstrate the real-world application and problem-solving capabilities of Adobe solutions using presentations and demonstrations that clearly articulate the context of these solutions in the customer’s daily work stream. As part of this process, the Solution Consultant will build technical relationships with prospects/customers; and, will play a critical role within the enterprise level software sales cycle. The SC assists in developing business value propositions around Adobe solutions, and, strategically collaborates with the Field Sales team to achieve and exceed revenue targets.

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