Austin Tech Jobs and Startup Jobs

29

Support Engineer

SailPoint
Austin
22 hours ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Customer Success Manager, Emerging

Procore Technologies
Austin
20 hours ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives as your clients join and grow with Procore. This is not a sales position.

IT Asset Analyst

IT Security Engineer

Customer Support Representative

Senior Business Analyst, Marketing Operations

Customer Success Manager, Mid-Market (Specialty Contractors)

Administrative Assistant, Coaching Program

Campaign Manager, LATAM

Growth & Conversion Optimization Lead

Customer Success Coordinator

Incident Response Manager

Load 7 more jobs11 jobs at Procore Technologies

Implementation Consultant

Brightpearl
Austin
1 day ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

IT System Operations Tech

Blackbaud
Austin
2 days ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Continual Service Improvement Manager

Senior Systems Engineer,

Team Lead, System & Network Operations Center

Customer Success Manager, Arts & Cultural

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, IT Change Management

Customer Support, Associate

Manager, Network Infrastructure

Arts & Cultural Content Marketer

Senior Solutions Marketing Manager

VP of Professional Services

Strategic Peer-to-Peer Fundraising Adviser

Lean Six Sigma Black Belt / Master Black Belt

Cyber Security Architect

Director, Customer Success - Onboarding & Adoption

Load 10 more jobs17 jobs at Blackbaud

Sr. Product Marketing Manager

SailPoint
Austin
2 days ago
+32
To be successful in this role you must have experience and success in driving product marketing for other enterprise-level SaaS solutions. In addition you will need to possess strong story-telling, communications, writing, and interpersonal skills. In addition, experience and understanding of enterprise software buying cycles and mapping buyer’s journeys will be key.  These skills then fuel your ability to be a key evangelist and marketer, demonstrating the value that SailPoint provides to organizations world-wide.  

Customer Marketing Manager

AlertMedia
Austin
3 days ago
+29
As the Customer Marketing Manager, you’ll partner with our Customer Success team on exciting programs that span the full customer lifecycle. Combine your passions for storytelling, educating, and marketing to improve customer adoption and retention, while helping to bring our customers’ stories to life! As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.

Office Experience Manager

A Cloud Guru
Austin
3 days ago
+30
As our Office Experience Manager, you'll own the inner workings and day-to-day operations of our Austin office, while cultivating an office experience that makes employees excited to come to work each day. No two days will be the same as deliver amazing employee experiences and influence the culture in Austin!

Senior Product Marketing Manager

AlertMedia
Austin
3 days ago
+29
The Product Marketing Manager will be responsible for leveraging a deep understanding of customers, markets, and products to create effective go-to-market strategies, positioning, messaging, and sales enablement content. Taking insights from customers, internal teams, and research, you will create messaging that spans the breadth of our marketing efforts—to drive awareness, purchase, and adoption of AlertMedia’s solutions. You will collaborate across product, sales, and customer success teams to position our current and future solutions and create marketing content and sales enablement programs. This role reports to our VP of Marketing and is based in Austin, TX.

Marketing Campaign Manager

AlertMedia
Austin
3 days ago
+29
The Marketing Campaign Manager will help us introduce AlertMedia to a wide variety of prospective customers via thoughtful, measured, and professional campaigns. We’re grateful for the opportunity to evangelize how we can help organizations communicate during critical events, and the Campaign Manager will lead the marketing team in creating thoughtful programs to position AlertMedia as a thought leader, generate new interest in our business, and create opportunities for the sales team.

Salesforce Specialist

LogicMonitor
Austin
3 days ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Internal Systems Engineer

Technical Support Engineer

Executive Assistant

Business Systems Analyst

Load 1 more jobs5 jobs at LogicMonitor

Customer Success Manager

A Cloud Guru
Austin
3 days ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Growth Product Manager

A Cloud Guru
Austin
4 days ago
+30
The mission of our Growth Acquisition Manager is to deliver a first time user experience that powers the growth of our core businesses, by providing the right products to the right people at the right time. You will deliver a personalized, effective experience to activate each of our customer segments - consumers, SMBs and Enterprise businesses - working across ads to web to aspects of the product platform.

Desktop Support Technician

CrowdStrike
Austin
4 days ago
+36
Serve as technical problem resolution resource for front line ServiceDesk support and assist with inbound support requests to receive, triage and resolution for internal customers. Maintaining an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations. Managing the fleet of employee computers via monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop and desktop systems. Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets. Configuring new-hire systems and performing IT on-boarding for new employees.

Field Marketing Manager, East Coast

Director, Business Value and Strategy

Director, Global Services Alliances

Manager, IT Network Engineering

Desktop Support Technician

Atlassian Systems Administrator

Sr. Consultant

Product Marketing Manager, Security Operations

Systems Engineer (VDI)

Security Researcher

Product Marketing Manager

Technical Account Manager

Technical Support Engineer

Senior Network Engineer

IT Asset Manager

Load 10 more jobs16 jobs at CrowdStrike

Lead Writer & Content Creator

AlertMedia
Austin
5 days ago
+29
The Lead Writer & Content Creator will partner with other functions of the Marketing team to write compelling assets across a variety of formats, all designed to contribute to and positively impact the entire business. The Lead Writer will help us tell stories about our product, our customers, and our market as we continually focus on improved product adoption, customer retention, and new customer growth.

Senior Systems Administrator

A Cloud Guru
Austin
5 days ago
+30
As an IT Operations Manager at A Cloud Guru, you'll be owning the daily administration for the growing Austin office and collaborate on global projects with our IT and Security team out of Melbourne You'll be responsible for on-boarding systems for new hires, supporting employees with technical issues, and working with the global team on security best practices. 

IT Project Manager

SailPoint
Austin
5 days ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Desktop Support Specialist

AlertMedia
Austin
5 days ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Technology Alliances Product Marketing Manager

SailPoint
Austin
1 week ago
+32
As the Identity Solutions Product Marketing Manager, you will serve as the marketing focal point for cross portfolio solutions by driving marketing strategies, positioning, and outbound activities that contribute to pipeline development.  In this role you will identity key market trends and opportunities that can be addressed by SailPoint’s identity governance solutions and define a go-to-market strategy, messaging, positioning and tactics that is executed upon by a cross functional team. In this role you will craft compelling content and tools that will be used for sales and channel enablement, demand generation, thought leadership, field marketing, and customer marketing. To be successful in this role you must possess strong marketing and communications skills, as well as a technical understanding of enterprise software, enterprise IT environments, and rapidly evolving security and compliance landscape. These skills then fuel your ability to be a key evangelist and story-teller, demonstrating the value that SailPoint provides to organizations world-wide.  Moving and thinking rapidly with an attention to detail and a sharp eye for quality, along with the ability to grasp and translate technical capabilities into benefits is crucial. 

Director of Digital Marketing & Growth

A Cloud Guru
Austin
1 week ago
+30
We’re looking for an experienced marketing leader to own full funnel acquisition and retention efforts across both B2B and B2C customers. You will lead a team of high-performing and multi-talented individuals with a strong emphasis on digital advertising, conversion rate optimization, lead generation, pipeline creation, nurturing, lead scoring and analytics used to refine marketing programs. The ideal candidate is a hands-on marketer who loves data and a fast-paced environment, and is highly in-tune with A Cloud Guru’s brand voice and customer following. This role will report into the VP of Marketing.

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